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Book Description

On-the-Job Training (OJT) is the single most used training method in organizations today. But it is also the most misused-because very few of those doing OJT are ever trained how to do it. In Hands-On Training Gary Sisson draws on his thirty-five years of experience to lay out a simple, systematic approach to OJT that can be understood and applied by anyone in any organization-- managers, line or staff supervisors, employees and both internal and external human resource and training professionals.

Table of Contents

  1. Cover Page
  2. A Publication in the Berrett-Koehler Organizational Performance Series
  3. Title Page
  4. Copyright Page
  5. Preface Low-Cost, High-Return Training
    1. A Word about Semantics
  6. 1 Traditional On-the-Job Training: Popular but Obsolete
    1. The Bowling Green Study
    2. Chapter Summary
  7. 2 Improving Results with Hands-On Training
    1. Remember When
    2. Step 1: Prepare for Training
    3. Step 2: Open the Session
    4. Step 3: Present the Subject
    5. Step 4: Practice the Skills
    6. A Pattern for Effective Practice
    7. Step 5: Evaluate Performance
    8. Step 6: Review the Subject
    9. Outline: Hands-On Training
    10. Characteristics of Hands-On Training
    11. Chapter Summary
  8. 3 Adapting the Method to Fit Your Situation
    1. The Preliminaries
    2. Training: Day 1
    3. Reflections
    4. Reflections
    5. Training: Day 2
    6. Reflections
  9. 4 Tools to Enhance Hands-On Training
    1. Show and Tell
    2. Questions and Answers
    3. Coaching
    4. Self-Critique
    5. Daily Routine
    6. Four-Phase Sequence
    7. Chapter Summary
  10. 5 Evolution, Revolution, and Execution: Opportunities for Hands-On Training
    1. Evolution: Software the Hard Way
    2. Revolution: The Church Ladies
    3. Execution: Megan’s Transfer
    4. Chapter Summary
  11. 6 Hands-On Training Instuctior Guide
  12. 7 Making Hands-On Traning Work
    1. Let the Workers Make It Work
    2. Get Management Support
    3. Make Training Accessible
    4. Maintain Job Documentation
    5. Keep It Simple
    6. The Training Professional’s Role in Hands-On Training
    7. Chapter Summary
  13. Conclusion Harnessing Human Nature
  14. Notes
  15. Selected References
  16. Index
  17. About the Author