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Book Description

The Complete Project Manager: Integrating People, Organizational, and Technical Skills is the practical guide that addresses the “soft” project management skills that are so essential to successful project, program, and portfolio management. Through a storytelling approach, the authors explain the necessary skills—and how to use them—to create an environment that supports project success. They demonstrate both the “why” and the “how” of creatively applying soft project management skills in the areas of leadership, conflict resolution, negotiations, change management, and more. This guide has an accompanying workbook, The Complete Project Manager's Toolkit , sold separately.

Table of Contents

  1. Cover
  2. Title Page
  3. Copyright
  4. ABOUT THE AUTHORS
  5. Dedication
  6. CONTENTS
  7. Preface
  8. Introduction
  9. Chapter 1: Leadership and Management Skills
  10. Chapter 2: The Role of Humor and Fun
  11. Chapter 3: Personal Skills
  12. Chapter 4: Project Management Skills
  13. Chapter 5: Environment Skills
  14. Chapter 6: Organization Skills
  15. Chapter 7: Negotiating Skills
  16. Chapter 8: Political Skills
  17. Chapter 9: Conflict Management Skills
  18. Chapter 10: Sales Skills
  19. Chapter 11: Change Management Skills
  20. Chapter 12: Market and Customer Knowledge
  21. Epilogue
  22. References and Resources
  23. Index