1. Living and Working in the Global Village
3. Mindfulness and Cross-Cultural Skills
4. Making Decisions across Cultures
5. Communicating and Negotiating across Cultures
6. Motivating and Leading across Cultures
7. Working with Multicultural Groups and Teams
8. Developing Cultural Intelligence in an Interconnected World
Conclusion: The Essentials of Cultural Intelligence
Appendix: Short Form Cultural Intelligence Assessment (SFCQ)