When People Don’t Trust Algorithms
Reshaping Business With Artificial Intelligence: Closing the Gap Between Ambition and Action
High Expectations Amid Diverse Applications
Disparity in Adoption and Understanding
The Need for Data, Training, and Algorithms
Beyond Technology: Management Challenges
The Way Forward: Implications for the Future
Appendix: Work in the Longer Term
The Fatal Flaw of AI Implementation
What You Need to Know Before Starting a Platform Business
The Subtle Sources of Sampling Bias Hiding in Your Data
Combining Two Types of Knowledge
What to Expect From Artificial Intelligence
Machine Learning and Prediction
Digital Today, Cognitive Tomorrow
Predicting a Future Where the Future Is Routinely Predicted