Woods Bowman
* The author thanks Brianna Bingham, Sue A. Dahlkamp, Chris Einolf, and Francie Ostrower for many useful comments on earlier drafts. Some equations in this chapter may not apply to endowed organizations (that is, those having an investment portfolio that exceeds spending on operations). For more on these cases, see Bowman (2011).
Recessions and bad luck do not cause financial crises; incompetence and poor planning do. Recessions and bad luck merely expose weaknesses in financial management. Survival in bad times requires preparation in good times. Long run success requires planning and disciplined execution. This chapter introduces tools and techniques that nonprofit executives and financial managers can use to prepare for adversity and to plan for growth. After a brief introductory section highlighting a special feature of nonprofit finance that is of particular importance to financial management, the chapter progresses from short-term tactical issues to long-term strategic issues and governance, focusing on:
Italicized words and phrases generally are defined in endnotes to avoid interrupting the narrative, and supplementary information is available on this Handbook's website (including a catalog of resource sites, “Websites Featuring Financial Data and Other Useful Information.”)
The United Nations (2003, p. 218) defines nonprofit institutions (NPIs) as:
Mission primacy, protected by a prohibition against distributing any surplus to private persons, makes nonprofit organizations attractive to donors who share goals and objectives similar to the organization. Donors may give without specifying how the recipient should spend their gifts, or they may restrict their gifts to specific projects. Nonprofit organizations have a moral obligation and, in some cases, a legal duty, to honor donors' wishes. This complicates nonprofit financial management because every restricted gift and grant must be accounted for individually. The simplest and surest method of maintaining the integrity of restricted gifts and grants is to deposit them in a special bank account reserved exclusively for restricted cash pending satisfaction of restrictions.
The key financial concept introduced here is liquidity, which refers to maintaining enough cash and cash equivalents free from donor restrictions to pay all obligations as they come due.1 This section deals with the common situation in which cash inflows equal or exceed cash outflows in a given year but from time to time cash outflows exceed cash inflows (that is, cash flow shortfalls). The amount of cash needed at the beginning of each year to cover occasional shortfalls during the next twelve months is working cash.
Table 21.1 presents a simplified description of cash flow for a hypothetical organization, which would enable a manager to anticipate the amount of cash needed for every month of a fiscal year (abbreviated FY).2
Table 21.1 Hypothetical Cash Flow Analysis in dollars, for FY 20XX as of (insert preparation date here)
Income | Budget | Q1a | Q2 | Q3 | Q4 | Sumb |
Gifts & Grants | 300,000 | 60,000 | 74,700 | 62,700 | 102,600 | 300,000 |
Fees & Charges | 165,000 | 40,000 | 40,000 | 45,000 | 40,000 | 165,000 |
Releasedc | 20,000 | 0 | 0 | 0 | 20,000 | 20,000 |
Cash In | 485,000 | 100,000 | 114,700 | 107,700 | 162,600 | 485,000 |
Spending | Budget | Q1a | Q2 | Q3 | Q4 | Sumb |
Personnel | 320,000 | 75,000 | 75,000 | 75,000 | 95,000 | 320,000 |
Occupancy | 63,000 | 15,000 | 16,000 | 16,000 | 16,000 | 63,000 |
Other | 100,000 | 25,000 | 25,000 | 25,000 | 25,000 | 100,000 |
Cash Out | 483,000 | 115,000 | 116,000 | 116,000 | 136,000 | 483,000 |
Net Cash Flowd | 2,000 | (15,000) | (1,300) | (8,300) | 26,600 | 2,000 |
Notes:
a“Q1” is 1st quarter of the fiscal year.
bSum of Q1 through Q4. At the beginning of a fiscal year “Sum” equals “Budget”.
cCash “released” from restrictions are withdrawals from a bank account reserved for restricted gifts and grants pending satisfaction of restrictions.
d“Cash In” minus “Cash Out.”
It presents financial information according to the customary practices of finance professionals.
An actual cash flow table would show more income and spending detail and be organized by months. Payments (cash outflow) and receipts (cash inflow) are tabulated when they are expected to occur. Restricted gifts and grants should not be tabulated as cash inflows until restrictions are satisfied (that is, released from restrictions).4
Table 21.1 shows a negative net cash flow in the first three quarters but a positive net cash flow in the last quarter and for the fiscal year. The hypothetical organization must begin the year with at least $24,600 cash ($15,000 + $1,300 + $8,300) to avoid a cash shortage before the fourth quarter. Cash could be withdrawn from the special account early to minimize the expected cash flow shortfall but only if the restrictions attached to a $20,000 grant are certain to be satisfied by the fourth quarter of the current year.
Table 21.2 illustrates a revision of Table 21.1 that assumes that two quarters have elapsed since Table 21.1 was created. It replaces estimated numbers for the first and second quarters with a single column of actual data year-to-date (YTD).
Table 21.2 Hypothetical Cash Flow Projections in dollars, for FY 20XX as of (insert preparation date here)
Available Income | Budget | Actual YTDa | Q3 | Q4 | Sumb |
Gifts & Grants | 300,000 | 128,000 | 62,700 | 102,600 | 293,300 |
Fees & Charges | 165,000 | 85,000 | 45,000 | 40,000 | 170,000 |
Released | 20,000 | 0 | 0 | 20,000 | 20,000 |
Cash In | 485,000 | 213,000 | 107,700 | 162,600 | 483,300 |
Spending | Budget | Actual YTDa | Q3 | Q4 | Sumb |
Personnel | 320,000 | 150,000 | 75,000 | 95,000 | 320,000 |
Occupancy | 63,000 | 31,000 | 16,000 | 16,000 | 63,000 |
Other | 100,000 | 45,000 | 25,000 | 25,000 | 95,000 |
Cash Out | 483,000 | 226,000 | 116,000 | 136,000 | 478,000 |
Net Cash Flow | 2,000 | (13,000) | (8,300) | 26,600 | 5,300 |
Notes:
aActual YTD is Actual Year-to-Date data.
bSum = Actual YTD + Q3 + Q4.
Borrowing would appear as a cash inflow on Tables 21.1 and 21.2.
The solution to a cash shortage is to establish a fund consisting of unrestricted cash and cash equivalents that enables an organization to avoid borrowing from banks or other external lenders, that is, a working cash fund.5 A popular rule of thumb is that working cash should not be less than an average month's cash outflow. However, a one-size-fits-all rule is unlikely to be optimal for all organizations.
While it is important to have adequate liquidity, too much is wasteful. Managing liquidity is like managing time: it is important to be punctual for every appointment, but being very early wastes time. An organization should find the minimum level of working cash it needs from its own experience. In other words, it should optimize its working cash. The optimal size for this hypothetical organization's working cash fund would be $25,000 (rounded).
In preparation to optimize, an organization should complete the following three-point checklist in Figure 21.1.
A line of credit (LOC) with a commercial bank guarantees ready access to enough cash to deal with a temporary cash shortage. A LOC that is never used is indicative of too much working cash. However, withdrawing from a LOC more than once or twice a year indicates insufficient working cash.
Restricted gifts and grants and working cash should only be invested short term. The simplest and safest investment opportunity is an interest-bearing checking account at a federally insured commercial bank. The Federal Deposit Insurance Corporation (FDIC) insures accounts up to “$250,000 per depositor, per insured bank, for each account ownership category, including checking accounts, savings accounts, money market deposit accounts, and certificates of deposit [CDs]” (FDIC, 2014). It does not insure other financial products and services that commercial banks may offer. Nor does it insure money market funds at non-bank institutions.
An organization's liquidity is the total of all of its liquid assets minus donor-restricted funds. Organizations should keep a continuous record of all bills to be paid (that is, accounts payable) and all of its own billings (that is, accounts receivable). On the same date of every month a financial manager should prepare reports of receivables and payables that tally open accounts, indicating the average length of time elapsed since the invoice dates. These reports are called aging reports. Two key rules of thumb for receivables and payables are
Budgeting is an essential management tool. It has a rich vocabulary, so this section begins with a few definitions before outlining general recommendations and issues that may arise during budget preparation. After defining the basic terms, I offer eight recommended practices for preparing a budget.
A budget is an annual financial plan. There are two categories: operating budgets and capital budgets. When the word “budget” is used without a modifier it refers to an operating budget. Budgets are usually organized by line items, which are the categories of goods and services an organization plans to buy during the year. Once a board adopts a budget, the spending lines are called appropriations. Debt is the cumulative result of borrowing; long-term debt consists of loans an organization must pay off (that is, retire) more than one year hence.
An organization's budget is intimately related to its accounting system. Nonprofits use either of two types of accounting systems: cash-basis accounting or accrual-basis accounting. Cash-basis accounting enters a transaction into the record (that is, it recognizes it) only when cash changes hands. Accrual-basis accounting recognizes a transaction whenever it creates a financial obligation, regardless of when cash changes hands (which could be years into the future). Accrual-basis accounting rules in the United States are known as “generally accepted accounting principles” (GAAP), and they are promulgated by the Financial Accounting Standards Board. Other countries use a variant of “international financial reporting standards” (IFRS) promulgated by the International Accounting Standards Board.
Regardless of the accounting system, bookkeepers identify every financial transaction with a code number identifying the source of funds and purpose of spending. The set of such codes constitutes what is called a chart of accounts.
Boards should adopt a budget policy to provide consistency in budget preparation from year to year. Supplements A and B of this Handbook's website provide a sample budget policy and a sample budget, respectively, reflecting my recommendations for budgeting practices that are applicable to all organizations in all circumstances.
The operating budget should be separate from the capital budget. An operating budget is a plan for mobilizing resources (income) to spend on services and goods that have a useful life of one year or less, in other words, “spending on operations.” In general, the goods and services included in an operating budget are purchased every year, which are the result of an organization's ongoing commitments.
A capital budget is a plan for mobilizing resources (restricted gifts and grants, loans, allocation of current income from operating accounts) to spend on capital assets, which are assets having useful lives exceeding one year.6 Capital assets are expensive as compared to most items in an operating budget, and items in a capital budget are not purchased every year.
An organization should not merge operating and capital budgets because year-to-year comparisons of total income and total spending would be meaningless due to fluctuations in capital spending. However, capital assets that cost less than a minor amount—the capitalization threshold—are included in an operating budget without ill effect.7 Supplement C on the book's website offers a typical organizational policy regarding capital assets.
Ideally, an operating budget should show allocations of current income to the capital budget based on specific financing needs. Some nonprofit organizations include depreciation in their budget. However, depreciation is a number that accounts for the fact that capital assets wear out. Depreciation is a cost, yet it is not paid out to anybody. Practically speaking, including depreciation in a budget is functionally equivalent to saving, and it allows the organization to set aside money that will help replace capital goods when they wear out. However, the amount listed for depreciation is based on original cost. When capital goods must be replaced, they will be more expensive than their original cost. Thus, allocations of current income to the capital budget should be based on specific financing needs that reflect current prices.
An operating budget must be balanced without borrowing, whereas borrowing is an acceptable method for financing a capital budget. Organizations should balance their operating budgets. By definition a balanced operating budget may show a surplus but never should show a deficit. Figure 21.2 presents the operating budget equation; it displays sources of funds on the left and uses of funds on the right.
Because operating budgets embody ongoing commitments, deficits (that is, negative surpluses) are unsustainable. Number 2 on a recently published list of “10 ways to kill your nonprofit” is “operate in the red” (Hager and Searing, 2014, p. 67).8 A small surplus in the budget is useful because it provides a cushion against external shocks and internal stresses.
Borrowing is an acceptable method of financing capital assets, provided: (1) the repayment period does not exceed the useful life of the items being financed and (2) there is sufficient cash flow to retire the debt on schedule. Interest on the debt should be in an operating budget, not in a capital budget. Figure 21.3 presents the capital budget equation. It shows sources of funds on the left and uses of funds on the right.
The preceding discussion features recommended practices that apply to every organization, large or small, located in this country or that. The following section highlights matters that are organization-specific and contingent on circumstances.
A budget document should be compatible with the organization's accounting system. A critical decision for every organization is which basis of accounting to adopt. Cash-basis accounting is the same in every country and used by half of U.S. nonprofit organizations because it is very simple. It is generally satisfactory for organizations having incomes less than $250,000. However, accrual-basis accounting provides a more complete representation of an organization's financial condition. Use of an accrual accounting system requires a professionally trained financial manager. It is important to note that government purchasing regulations typically require vendors to submit audited financial statements based on accrual accounting, regardless of an organization's size.
A typical budget is organized by line item; a list of all types of anticipated “available” income from every source (gifts, sales, released from restrictions, and so forth) and spending authorization for all of the types of goods and services that will be purchased in the year (for example, personnel, supplies). This format facilitates spending control during budget implementation. However, for organizations that operate more than one program, it is useful to have a budget structure that also identifies each of the programs of the organization, how much each program costs, and how much income each generates.9
Budgets can be prepared both ways simultaneously, as Table 21.3 shows. The shaded area is a conventional line-item budget for the entire organization. The last column is a benchmark for determining which line items have increased or decreased. A program budget shows the portion of budgeted spending applicable to each program, together with each program's earned income and any restricted gifts and grants intended for it alone. A program budget facilitates accountability because all the direct costs and earned income of the program are the undivided responsibility of that program's manager. Costs that are shared by more than one program should be divided by usage. Each program's share then is shown as another cost that is assigned to the program.
Table 21.3 Template for Line Item and Program Budgets Combined
Line Item | Program A | Program B | General & Unassigned | Totals | Current Year's Actual |
Personnel | |||||
Supplies | |||||
Total Direct Costsa | Total (A) | Total (B) | Total (G) | Total All | |
Earned Income + Funds Released from Restrictions | |||||
Net Surplus or Deficitb |
Notes:
aTotal Direct Costs equals the sum of line items (personnel, supplies).
bNet Surplus or Deficit equals Total Direct Costs minus Program Income.
Budgeted spending authority for personnel and other resources that are not direct costs of any specific program are shown in “General & Unassigned.” These costs are known by the name of overhead. Costs associated with governance, finance, and nonspecific public relations generally fall into this category. The full cost of a program equals the sum of its direct costs and its share of overhead. Each program's share of overhead equals its direct cost multiplied by the overhead rate of the entire organization. The overhead rate is the direct cost of “general and unassigned” cost divided by the sum of program direct costs. In Table 21.3 the overhead rate equals the Total (G) divided by the sum of Total (A) and Total (B).
Fundraising should be shown in a separate column, but it is omitted from Table 21.3 for purposes of simplicity. Fundraising is, in effect, a program that serves the organization instead of the public, so accountability demands separate treatment. The costs of fundraising are not included in overhead because fundraising pays for itself.10
Audited financial statements of health and welfare nonprofits in the United States always include a Statement of Functional Expenses that looks like Table 21.3. Other organizations may elect to have such a statement included in their audit, and many do so. Supplement D in this chapter's section of the Handbook website shows a sample Statement of Functional Expenses. With the addition of an income line, it can be used as a template for a program budget.
There are three kinds of contributed resources: grants, gifts, and noncash (that is, in-kind) contributions. Budgeting should distinguish between those grants and gifts intended for supporting current spending and others contributed to a capital campaign.
Cash and in-kind contributions are not perfect substitutes, so budgets should segregate them. Consumption of contributed goods should be shown as spending. The value of volunteer time may be included in a budget. However, does not allow it to be included in financial statements, except in certain specific cases.11
Grants may hurt an organization's surplus more than they help. They hurt when they do not pay the full cost of the programs they support (see issue 2 earlier). An organization's grants should not only cover direct program costs, but they should cover the program's portion of overhead costs as well. For a grant to be helpful, the current year's portion of the grant minus the direct program cost must equal or exceed the grantee's overhead rate multiplied by direct program cost.
It is reasonable to pay the costs of soliciting grants and gifts in support of current spending with funds received in the same fiscal year. Capital campaigns, however, are episodic and may incur substantial initial costs before the first dollar is forthcoming, sometimes even several years in the future. The costs of capital campaigns should be paid from a special board-designated reserve set aside as seed money for the campaign. Neither working cash nor the operating reserve should be used for this purpose.
Development staff and budget staff typically use different metrics to account for funds raised; development typically includes pledges for funds but financial management staff typically do not.
Some sources of income are unpredictable and some, frequently, are restricted. Table 21.4 describes predictability for different types of nonprofit income, and shows the typical degree of accuracy of predictions and autonomy for each source. Autonomy in this table refers to the degree of freedom from restrictions that typically will be imposed by the source of income.
Table 21.4 Characteristics of Nonprofit Income Sources
Predictability | Autonomy | |
Investment Income | High | High |
Government Contracts* | High | Moderate |
Earned Income (3rd party payers) | High | Low |
Federated Gifts and Grants | High | Low |
Individual Contributions (small/many) | Moderate | High |
Membership Dues | Moderate | High |
Earned Income (individuals)* | Moderate | High |
Individual Contributions (large/few)* | Low | Low |
Foundation Grants | Low | Low |
Sources: Pratt (2004) and *Froelich (1999) as adapted by author.
Organizations that anticipate a high proportion of their income will come from sources that rank low on either of the scales of unpredictability or autonomy should budget a little extra for surplus to compensate for possible error in their income estimates. Also, although the amount of income from government contracts is highly predictable, the timing of payments may be erratic. Organizations doing business with government may experience long delays during economic recessions. This possibility should be considered when optimizing an operating reserve and obtaining a line of credit. Additional important information about the characteristics and implications of government contracts is presented in Chapter Twenty of this Handbook.
Arithmetically, it is immaterial which part of the budget is prepared first. However, it is important to recognize that if the process of estimating spending precedes the process of estimating income, it can be too easy to indulge in wishful thinking and overestimate future income in order to avoid the painful necessity of reducing proposed spending. Unrealistically high estimates are worse than worthless; they are dangerous.
Many nonprofits operate multiple programs. If one or more programs chronically spends more than it earns, it must find a reliable way to make up the difference. It can (1) use unrestricted gifts and grants, (2) take the surplus of a different program and use it to pay the bills of the deficit-plagued program (that is, cross-subsidy), or (3) use investment income. The first two options are covered here. A later section of this chapter explores the investment option.
As explained earlier, gifts and grants are not always predictable (issue 4) and some grants may hurt an organization's surplus more than they help (issue 3). Cross-subsidy is a risky long-term financing strategy because the surplus-generating potential of a popular program may become known to other nonprofit organizations and they will imitate it. In time, the effectiveness of cross-subsidy may erode because competition squeezes profits.
Furthermore, cross-subsidy creates short-term budget problems. Whenever it tries to balance its budget with across-the-board budget cuts, the organization will reduce positive cash flow from profit centers in tandem with reducing negative cash flow of deficit centers. Budgetary balance may not improve and could worsen as a result.
The key financial concept of this section is resilience. Resilient organizations are able to withstand external shocks and internal stresses. Resilience requires regular budget surpluses and a “rainy day” fund (that is, an operating reserve). It can be useful to have other reserve funds, as well, especially reserves that can be used for capital acquisition or seeding a capital fundraising campaign.
The label nonprofit does not mean that an organization generates zero profit. It merely connotes that an organization has a purpose that transcends making a profit. Nonprofit organizations often eschew the term profit, preferring to talk in terms of surplus or net income. (The equivalent organizational label, not-for-profit, is more evocative but not as popular.) Every nonprofit organization must generate a surplus to keep its capital assets in good condition and to grow.
Financial performance of a nonprofit organization is measured by the excess of unrestricted income over spending on operations, usually known as an operating surplus. (A negative surplus is called a deficit.) Calculation of operating surplus depends on which accounting rules an organization follows—cash or accrual, GAAP or IFRS. The following definitions of operating surplus are comparable measures for nonprofit organizations in the United States:
To avoid compromising its ability to deliver service, a nonprofit organization must maintain its assets at current market prices (that is, replacement cost), which naturally increase with inflation. Ideally, a U.S. organization that uses GAAP should have a minimum annual operating surplus equal to the product of the value of its assets (excluding land) and the long run rate of inflation of 3.4 percent.13 Thus, an organization having capital assets of greater value than its spending on operations (for example, a museum) will need to have an operating surplus that exceeds the long-run rate of inflation (Bowman, 2011). Conversely, an organization having capital assets with a value that is less than spending on operations (for example, a legal services clinic) can survive comfortably with a surplus that is less than the long-run rate of inflation. Organizations with repeated annual surpluses that are less than the prescribed amount will find it necessary to conduct periodic capital campaigns to address the conditions created by deferred maintenance.
Early every month, an organization's financial managers should search for areas of weakness in financial performance by comparing, line by line, actual income and spending to budgetary expectations. Variances should be calculated. A positive difference is favorable and a negative difference is unfavorable.
Table 21.5 combines information from Tables 1 and 2 in a variance analysis to show how each item in the budget performed relative to expectations. It reports an unfavorable variance in gifts and grants but a favorable variance in fees, charges, and “other” costs. Gifts, grants, and “other costs” are both lower than budgeted, but one variance is negative whereas the other variance is positive. The net difference is projected to be $3,300 higher than budgeted, which is favorable.
Table 21.5 Hypothetical Variance Analysis in dollars, for FY 20XX as of (insert preparation date here)
Available Income | Budget | Budget YTD | Actual YTD | Variancea |
Gifts & Grants | 300,000 | 134,700 | 128,000 | (6,700) |
Fees & Charges | 165,000 | 80,000 | 85,000 | 5,000 |
Released | 20,000 | 0 | 0 | 0 |
Income | 465,000 | 214,700 | 213,000 | (1,700) |
Payments | Budget | Budget YTD | Actual YTD | Varianceb |
Personnel | 300,000 | 150,000 | 150,000 | 0 |
Occupancy | 63,000 | 31,000 | 31,000 | 0 |
Other | 100,000 | 50,000 | 45,000 | 5,000 |
Spending | 463,000 | 231,000 | 226,000 | 5,000 |
Net | 2,000 | (16,300) | (13,000) | 3,300 |
Notes:
aVariance = Actual Income YTD minus Budgeted Income YTD.
bVariance = Budgeted Spending YTD minus Actual Spending YTD.
Early intervention in response to an incipient operating deficit can avert catastrophe. To illustrate: an actual operating deficit of 2 percent at the end of the first quarter may not seem like much, but it is worthy of immediate corrective action. Reducing spending by 2 percent for an entire year requires cutting quarterly spending by 2.67 percent to obtain the necessary savings over the three remaining quarters. If a financial manager waits until the last quarter to eliminate a projected 2 percent annual operating deficit, the total cuts will have to constitute 8 percent of projected spending.14
Operating deficits are not sustainable. When confronted with an operating deficit, an organization can (1) cut expenses, (2) find new sources of income, or (3) wait until its economic situation improves. Assuming that it does not want to hurt its clientele by cutting expenses, the organization is left with two choices, but both tactics take time to implement. To buy the time it needs to supplement weak income, an organization must have a pool of unrestricted assets that can be converted into cash with little or no loss in value and without significant transaction costs (such as early withdrawal penalties). In other words, it needs an operating reserve. An operating reserve is similar to a working cash fund, except that its assets are slightly less liquid. An operating reserve should never be invested in stocks of individual corporations or in stock mutual funds.
Some executives do not want an operating reserve. Some say, “I can either serve one hundred more clients or have a reserve” (Sloan, Grizzle, and Kim, 2014), but this is wrong-headed. The purpose of a reserve is to continue service to current clients when income suddenly and unexpectedly becomes insufficient for an extended period of time. An operating reserve provides relief until circumstances improve or until managers find a new source of continuous funding. Once it is established, maintaining it at a constant level does not deduct from net income until replenishing it occurs.
Many organizations establish a target level for their operating reserve based on a rule of thumb, such as a minimum of three months of spending on operations (Nonprofit Operating Reserve Initiative, 2008). However, a one-size-fits-all rule is unlikely to be optimal. An organization can determine the minimum necessary reserve (that is, the optimum reserve) by learning from its own experience (that is, optimizing).
An organization with a history of conservative budgeting will need a smaller reserve than one with frequent unexpected operating deficits. To calculate the optimum reserve, subtract spending from unrestricted income in each of the past five years. Only the negative numbers (deficits) are cause for concern. After adjusting calculated deficits for inflation, add them. (Supplement E in the book's website shows how to adjust historical data for inflation.) Division by last year's spending on operations and multiplication by twelve converts this number to months of spending.
Whenever an organization withdraws funds from its operating reserve to finance an operating deficit, it should replenish the reserve in the first upcoming budget. If the organization cannot replenish the entire amount in one year, it should develop a plan to replenish it within a maximum of three years.
Bills and notes issued by the U.S. government are an alternative to bank deposits for all reserve funds.15 Individuals and nonprofit organizations can purchase these securities electronically at the most recent auction price through Treasury Direct (U.S. Department of the Treasury, 2014a, 2014b). Bank-issued certificates of deposit (CDs) are a higher-earning option. Table 21.6 shows the difference between market interest rates (“yields”) at various maturities. Maturities should be staggered (“laddered”) so some bills and notes mature every month. See Supplement F of this book's resource website for a sample investment policy.
Table 21.6 Yields on U.S. Securities and APRs on Bank-Issued CDs by Maturity (in Percent as of December 23, 2014)
3 mo. | 6 mo. | 1 yr. | 2 yr. | 3 yr. | 5 yr. | |
US Bills & Notes | 0.03 | 0.14 | 0.26 | 0.73 | 1.17 | 1.76 |
Bank CDs | — | 0.70 | 1.10 | 1.30 | 1.45 | 2.25 |
Note: APR is Annual Percentage Rate. Source: US Department of the Treasury (2014b). The bank is not identified to avoid the appearance of product endorsement.
Nonprofit organizations should consistently have surpluses. The method of calculating an operating deficit depends on an organization's basis of accounting. Comparable metrics were given in the discussion of financial performance, discussed earlier in this chapter. For organizations in the United States that use GAAP, the annual surplus should be no less than 3.4 percent multiplied by total assets, excluding land.
An organization can be liquid and resilient but still fail to thrive. It is the quality of robustness that enables nonprofit organizations to fulfill their mission to the maximum possible extent. The first part of this section discusses the theory and method of designing an income portfolio to achieve robustness. The second part discusses the two faces of long-term debt: How it can aid growth?, and How it can be a drag on growth.
Commercial business firms derive nearly all of their income from sales of goods and services (that is, they have earned income). In addition to earned income, nonprofit income may include gifts, grants, and investment income.16 Each type of income has advantages and disadvantages (Froelich, 1999). Conventional wisdom urges nonprofit organizations to diversify their income portfolios but Dennis Young's Benefits Theory of nonprofit income argues that every organization faces natural constraints on possibilities for exploiting diversification. The key to growth is finding the right combination of income sources. In Chapter Nineteen of this Handbook, Young and Jung-In Soh discuss a wide range of nonprofit funding sources. Benefits Theory posits “Sources of income should correspond with the nature of benefits conferred on, or of interest to, the providers of those resources” (Young, 2007, p. 341).
Table 21.7 shows the composition of income portfolios of major nonprofit subsectors. Nonprofit organizations should diversify their income portfolios to the extent possible, recognizing that their efforts to develop new income sources are constrained by whom they benefit and who is interested in seeing that its beneficiaries are well-served.
Table 21.7 Composition of Income Portfolio of Major Subsectors in 2010 as a percent of subsector income
Private Gifts | Earned Income | Government Grants | Investment Income | |
Arts, culture, humanities | 45 | 35 | 12 | 5 |
Education | 17 | 63 | 12 | 6 |
Environment, animals | 49 | 31 | 14 | 3 |
Health care | 4 | 90 | 3 | 2 |
Human services | 20 | 53 | 23 | 2 |
International | 69 | 9 | 19 | 2 |
Other reporting charities | 44 | 32 | 16 | 5 |
Total | 13 | 74 | 8 | 3 |
Note: Rows may not add to 100 percent due to rounding. Source: Roeger, Blackwood, and Pettijohn, 2012, Tables 5.19–5.25.
Every nonprofit organization should occasionally compare the composition of its income portfolio to a relevant peer group. According to Benefits Theory, their income portfolios should be similar. Marked differences should raise questions. For example, if an inquiring organization's peers have income from government sources but it does not, there may be possibilities for it to obtain public funding. A peer analysis proceeds in three steps.
It is possible to finance deficit centers with surpluses from high market value programs (that is, cross-subsidy), but competition is likely to negate this tactic in the long run. A more reliable alternative than cross-subsidy for long-term financing of chronic deficit centers is an endowment which, in this context, means a portfolio of long-term investments that generate a cash flow of constant purchasing power in perpetuity.17 A common misperception is that only interest and dividend income may be spent. In fact, the increase in market value also may be converted into cash for current spending.18
Long-term investments may have attractive returns but they are inherently riskier than short-term investments used to manage reserves. Return is the sum of an investment's interest, dividends, and capital gain. Risk is variability in return.19 Table 21.8 shows three of the many ways to measure it: (1) return in the best year minus return in the worst year, (2) the worst annual return alone, and (3) the number of years returns were negative.
Table 21.8 Asset Allocation Models
Allocation | |||||||||
Stocks (%) | 0 | 20 | 30 | 40 | 50 | 60 | 70 | 80 | 100 |
Bonds (%) | 100 | 80 | 70 | 60 | 50 | 40 | 30 | 20 | 0 |
Performance | |||||||||
Avg. return (%) | 5.5 | 6.7 | 7.4 | 7.8 | 9.3 | 8.9 | 9.2 | 9.6 | 10.2 |
Best year (%) | 32.6 | 29.8 | 28.4 | 27.9 | 32.3 | 36.7 | 41.1 | 45.4 | 54.2 |
Worst year (%) | (8.1) | (10.1) | (14.2) | (18.4) | (22.6) | (26.6) | (30.7) | (34.9) | (43.1) |
Loss years (#) | 14 | 12 | 14 | 16 | 17 | 21 | 22 | 23 | 25 |
Source: Vanguard, https://personal.vanguard.com/us/insights/saving-investing/model-portfolio-allocations (accessed December 2014).
The goal of investing is to assemble an efficient portfolio—a collection of investments that maximizes return at an acceptable risk or, conversely, minimizes risk for an acceptable return. Efficiency is achieved by diversification, which is a process of investing in stocks and bonds with different returns and risks.20
A portfolio of long-term investments should be diversified at two levels: between asset categories and within asset categories. So in addition to allocating investments among stocks, bonds, cash equivalents, and possibly other asset categories, diversify within each asset category (that is, do not place all of your assets with one single investment). The SEC offers the following warning with regard to the use of mutual funds as an investment vehicle
Mutual funds make it easy for investors to own a small portion of many investments. A total stock market index fund, for example, owns stock in thousands of companies. That's a lot of diversification for one investment!…Be aware, however, that a mutual fund investment doesn't necessarily provide instant diversification, especially if the fund focuses on only one particular industry sector. Investing in more than one mutual fund may be necessary to get the desired extent of diversification. (U.S. Securities and Exchange Commission, 2014, n.p.)
State law governs long-term investing and spending, usually modeled on the Uniform Prudent Management of Institutional Funds Act (UPMIFA). The 2010 Dodd-Frank Wall Street Reform and Consumer Protection Act requires charities to register with the U.S. Commodities Futures Trading Commission if they co-manage funds for private investors.
Most endowed organizations spend a fixed fraction of the average of the most recent three to five years of the market value of their endowment's portfolio. An alternative method, which sets a cap and a floor on the spending rate, is growing in popularity because it is less volatile and provides more predictability to operating budgets (Sedlacek and Jarvis, 2010). For example, Yale University uses a 6.0 percent cap and a 4.5 percent floor (Yale University, 2010).
An organization should optimize its working cash and operating reserve before establishing an endowment. Using cash flow from annual operating surpluses to form the nucleus of an endowment is difficult and/or time-consuming. The usual method of endowment building involves a combination of major gifts and a host of smaller ones. Common experience is for 10 percent of donors to account for 90 percent of gifts. Chapter Eighteen of this book offers an extensive discussion of the practices associated with fundraising and philanthropy.
Organizations that do not invest in themselves do not grow. Capital assets (buildings and equipment) are productive resources. If they are allowed to deteriorate, the inevitable result will be less output or lower quality services. Because nearly everything becomes more expensive over time, average annual spending on capital should be equal to the long-term inflation rate (3.4 percent) multiplied by the value of existing assets. Growth requires greater spending on capital.
There are two ways to pay for capital projects—equity and debt. Equity in this context refers to major gifts and grants. The gift aspect of equity is appealing, but its downside is the cost of fundraising and the time it takes to accumulate enough equity to begin a project.21 Debt is appealing because it can be acquired quickly, but it saddles an organization with ironclad financial obligations for years into the future.22 At the top of a recently published list of “10 ways to kill your nonprofit” is to “overwhelm it with liabilities”—in other words, create a heavy debt load (Hager and Searing, 2014, p. 67). Capital project financing is a complex balancing act.
There are many good reasons for owning rather than renting, and they all are either a cause or an effect of growth:
The qualifier in every case is cost-effectiveness. Property acquisition, unlike renting, involves large initial costs and operating costs that may have been shared with neighbors in leased space. The economics of every project is different and each must be evaluated on its own merits.23 There are some certainties, however: (1) only liquid and resilient organizations should consider borrowing and (2) estimates of fundraising and borrowing capacities should be realistic. It should be unnecessary to stress the last point, but the following cautionary tales suggest otherwise.
During a project's concept phase (that is, pre-planning), an organization should assess its capacity to fundraise and to borrow. Financing decisions determine the scale of a project, which is not easily changed after work commences. A project's budget should utilize as much equity as possible to minimize borrowing. As noted earlier, a general rule is that 10 percent of donors contribute 90 percent of the money (counting pledges) to a capital campaign. Before an organization decides on the scale of a project, it should canvass a large sample of the most generous 10 percent of likely donors to determine the depth of philanthropic support.
As a general rule, current cash flow must be sufficient to retire a long-term debt because estimates of future income growth for nonprofit organizations are notoriously unreliable. A commonly used test of ability to retire a debt is the debt service ratio—the average annual surplus before interest and depreciation divided by projected annual debt service payments.24 Supplement G in this book's resource website offers more detail on this topic.
There is no simple test to assess the robustness of an income portfolio; peer analysis is recommended instead. Average annual spending on capital should be equal to the long-term inflation rate multiplied by the value of existing assets. Growth requires greater spending. Total debt should not exceed 50 percent of total assets.
Organizations work best when neither staff nor board dominates the other party. In a word, the board should be independent of the organization's executive leadership—neither compliant nor domineering. I encourage a balanced division of labor between board and staff, emphasizing the role of a board's Finance and Audit Committee. (Some organizations have a separate Audit Committee.)
Chapter Five of this book discusses in broad scope the work of the governing board; here we address the specific aspects of a governing board's work with regard to financial oversight. The board's role in financial management is to ask questions, especially when important decisions are imminent. When undertaking a new project, the board should verify that the staff has considered all contingencies.
Executive and finance staff have primary responsibility for financial operations, but a governing board always shares culpability when an organization collapses or fails to thrive. All governing boards have a fiduciary duty to the public. That is, a board must act solely in the public's best interest. Of course, staff should do likewise, but the board's fiduciary duty is legally binding (Legal Information Institute, n.d.). Practically speaking, all organizations with income of $500,000 or more should have an annual financial audit and, in recognition of the board's role as a legal fiduciary, auditors should send the final audit and accompanying documents directly to the board chair to share with the board.
Members of a nonprofit's governing board, acting in their official capacity, have three individual duties:
Boards are ultimately responsible for the control environment and internal controls. The control environment “includes the integrity, ethical values, and competence of the entity's people” (University of Delaware, 2014, n.p.). Internal controls are methods to ensure “the integrity of financial and accounting information, meet operational and profitability targets and transmit management policies throughout the organization” (Investopedia, 2014, n.p.). Internal controls vary considerably depending on the complexity of an organization and should be reviewed and revised as an organization grows.
Boards can forestall problems by adopting formal policies on budgeting, cash management, investing, and internal controls. Policies are often technical but always time-consuming to draft and implement, so every board should have a finance committee to take ownership of this work. (Supplement J has a sample Finance and Audit Committee Charter, together with an annual checklist of typical committee activities.) The annual cycle of committee responsibilities must include oversight of budgeting and auditing.
Dialogue between the finance committee and the staff during budget preparation is important and often can expose hazards and contingencies that staff, working alone, might overlook. Further, the finance committee should monitor budget implementation throughout the year by regularly reviewing a variance analysis. Finance committee members also should understand how common financial transactions are executed and by whom on behalf of the organization. As an organization grows, its finance committee should review its internal controls to be sure they align with changing needs and risks.
Finance committees often serve in the dual role of audit committee. The purpose of an audit is to verify the accuracy of information that an organization's financial managers present on its financial statements (subject to GAAS). It must be understood that auditors do not express an opinion on the financial health of an organization. They do, however, evaluate the control environment and the adequacy of internal controls. Undetected or unresolved material weaknesses are likely to result in one or more misstatements on financial statements that distort the picture of an organization's true financial strengths and weaknesses.
Finance committees should be alert to careless financial practices. For example, they should (1) never allow one person have sole custody of cash before it has been counted and recorded, (2) require at least two persons, working independently, to complete every transaction, and (3) require all persons who have financial responsibilities to be bonded.25 Supplement K of the website offers a short list of issues that a policy on internal controls should address. Theft from nonprofits is not unusual. In the event of theft, boards should not hesitate to file a criminal complaint. Failure to prosecute sets a bad precedent and it may jeopardize an insurance claim.
A finance committee should never have responsibility for fundraising. The knowledge, skills, and abilities needed for each function differ significantly, and both areas of responsibility can consume entire meeting agendas. If finance and fundraising are combined, there is a constant danger that mundane but important aspects of finance will be neglected in favor of resource development, or vice versa, depending on the personal interests of committee members.
The chapter began with a discussion of short-term tactical issues and progressed to long-term strategic issues. However, successful executives and financial managers think in the reverse sequence. Their long-term goals form the basis for short-range plans that guide daily their activity.
The language and methods of financial management intimidate many, yet anyone can master these tools and techniques. Mastery is only a matter of study and practice. Successful financial managers may have modest technical skills, yet they are always disciplined. Only a disciplined individual can implement a painful solution to a problem. And it must be noted that postponing intervention narrows the range of options for addressing problems, and the last option available is often the most painful.
Discipline also helps financial managers avoid succumbing to wishful thinking, which is the principal cause of borrowing more than an organization can afford. Nonprofit organizations need dreamers, but they need disciplined dreamers most of all.
An extensive set of financial management resource materials is available at the Internet resource website that offers supplementary premium content for this Handbook. This url address for this site is www.wiley.com/go/JBHandbook. Among the resources provided by the author are a white paper on “Managing Reserves and Investments” and supplements such as sample policies and assessment tools.