Chapter 16
In This Chapter
Getting information about ATD
Finding out more about the ATD Competency Model
Understanding CPLP certification: What it means for you
Jennifer A. Naughton, SPHR, ATD Senior Director, Competencies and Credentialing, co-author
You may be feeling a bit overwhelmed about the number of skills and the amount of knowledge that trainers and talent development professionals require to do their jobs. It can be overwhelming. But support is available. The Association for Talent Development (ATD, formerly ASTD) is the world’s largest association dedicated to trainers and talent development professionals. ATD provides trusted, vetted resources to individuals like you who are interested in or work in the field.
Two ATD initiatives are particularly exciting:
Both of these initiatives will continue to have a profound effect on the talent development profession and on each member of that profession.
This chapter provides you with an introduction to ATD and what the association offers. It also provides an overview of the ATD Competency Study, Training & Development Redefined, and its value. The ATD Competency Model, in particular, was a direct result of the study. Most exciting, however, is the certification — the Certified Professional in Learning and Performance (CPLP) credential — based on the model and what it means for you.
ATD is the world’s largest association dedicated to those who develop talent in the workplace. ATD members help others achieve their potential by improving their knowledge, skills, and abilities. ATD’s members come from more than 120 countries.
ATD’s mission is to “Empower professionals to develop talent in the workplace.” People are the key to driving an organization’s competitive edge. A highly skilled workforce is the primary asset in a fast-paced world where innovation, knowledge, and skills are the currency of success. The best strategic solution to meet these challenges is developing the talent in the workplace through learning initiatives that unleash potential and help people achieve peak performance.
ATD is a membership association for professionals who develop talent in the workplace. These professionals have many titles: trainers, instructional designers, talent-development managers, coaches, front-line supervisors, and workplace-learning and performance specialists. ATD creates and curates content, resources, and professional development offerings. The association serves as a convener, bringing people together to learn, network, collaborate, and grow.
Through ATD’s communities of practice, the association provide resources for professionals in the form of research, analysis, benchmarking, online information, webcasts, books, and other publications. These include the following:
The ATD Competency Model provides a strategic model for the profession. With an eye toward the future, the model enables individuals and institutions to be prepared to align their work with organizational priorities. The model’s comprehensive view of the field unifies the profession and defines various areas of expertise.
Having a defined set of competencies is a hallmark of any profession. In simple terms, competencies are what those in the profession collectively need to know and do to be successful. The model, shaped like a pentagon (see Figure 16-1), is comprised of two layers of competencies: foundational competencies and areas of expertise. The following sections clarify what is contained in each of these layers.
In the ATD Competency Model, competencies are defined as clusters of knowledge, skills, abilities, and behaviors required for success in all jobs across the talent development profession.
Foundational competencies underlie the successful completion of many tasks and are, therefore, found at the base of the model. The model defines each of the 19 foundational competencies and provides examples of key actions that are included in each. The 19 foundational competencies are grouped into six clusters: business skills, global mindset, industry knowledge, interpersonal skills, personal skills, and technology literacy.
Business skills: The training profession continues to strengthen its role in the boardroom. With that role comes an expectation of business skills. The model includes six business competencies: analyzing needs and proposing solutions; applying business skills; driving results; planning and implementing assignments; thinking strategically; and applying innovation.
Although you will certainly find these competencies in many professions, their existence in this model highlights the important role that talent development professionals play in helping drive organizational success.
Talent development professionals are role models of the profession. As a talent development professional, you will want to create learning opportunities to upgrade your own knowledge and skills. You must also be in a continuous learning mode for two reasons: first, to serve as role models, and second, because talent development must stay ahead of and on top of new developments in our profession and in the industries that we serve.
Areas of expertise refer to the specific technical and professional knowledge and skills required for success in the talent development field. In simple terms, these comprise areas of specialization for the field. Although some professionals are highly specialized and deep in one or two areas, many people aspire to be generalists who can demonstrate deep expertise in more than one area.
Areas of expertise sit above the foundational competencies in the model because both are required. Ten areas of expertise are identified. The ten areas of expertise are listed here:
This book covers almost all from this list.
The foundational competencies and areas of expertise provide a model for understanding the requirements of the profession. Among other things, the competency model can be used to
Although all that is important, the real value of the model is its application to enhance and elevate the profession through certification. It is this last purpose that has created considerable excitement in the talent development field.
The preceding section discusses the ATD Competency Study and how it provides a road map for guiding professional development and the future of the profession. Here I switch gears and focus on certification and its implications. Before describing the value and components of ATD’s certification program, I start with some context.
Certification is a voluntary process whereby a professional body such as ATD recognizes or grants a designation to professionals who have met certain standards. Certified individuals are usually issued a designation recognizing that they have met those standards, often by way of tests and examinations.
Certification and certificate are often used interchangeably, but they do not mean the same thing. Certification and certificate programs differ in their criteria and goals. In certification, the focus is on assessing knowledge and skills. In a certificate program, the focus is on meeting training objectives provided to develop a more narrowly defined knowledge and skill base. Furthermore, certificate programs typically award a document signifying completion, with or without an assessment. Unfortunately, the lack of standardization in terms and inconsistent application create mayhem in the marketplace and really muddy the water.
If you are not ready for a certification program at this time, to help prepare for it, you might consider the ATD Master Trainer, ATD Master Instructional Designer, and ATD Master Performance Consultant programs. The ATD Master programs provide a series of courses as well as examinations, and each results in a Master certificate. More information on these programs can be found at www.td.org
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Ninety percent of the nearly 2,000 academics, practitioners, and leaders in the talent development profession surveyed indicated that they believed an ATD professional credential would be beneficial to the field. ATD then made the decision to move forward with the development of the professional certification program as a direct result. The consensus was that certification would serve as a powerful tool to encourage professional development and a means to prove one’s value.
So, what is the value of certification? In this section, I attempt to answer that question. There are many levels of value — to the individual, the employer, and the profession. I briefly discuss some of the benefits to each group.
Typically, individuals seek to become certified because it adds to their credibility. It may also provide them with greater opportunities for employment, promotion, and increased earning potential. It can also help to provide a structured pathway for their professional development. Sometimes, certification is even preferred for a given job.
Certification also provides value to organizations. It can help employers by providing a reference point when evaluating job and promotion candidates. In the January 2005 edition of Training + Development magazine, Jamie Mulkey, Ed.D., a test development and security expert from Caveon (a firm specializing in test security), explains that organizations request certification from employees for a number of reasons. “Primarily, organizations want to validate that their workforce is qualified. And a rigorous testing process, such as professional certification, helps them do this.” She added that “certification has become the mantra for many organizations who want to ensure individuals in their organization are competent to perform in a given job role.”
Certification helps to establish a set of defined standards for the field. It can help to codify a profession and establish these standards. At the end of the day, certification can serve to raise the bar of professional practice.
In another sense, certification in the training field has intrinsic value. Because competency assessment and people development are at the heart of what people know and do in this field, certification is an important means to an end. In fact, it is often the training and education departments that are the first to outline the requirements for competent practice. Thus, this certification is merely echoing at a macro level what is already being done by those under its umbrella at the micro level.
The following sections give you a quick look at ATD CI’s CPLP credential.
So, how is this model linked to certification? And how does it provide a foundation for CPLP certification?
The answer is pretty simple. The model essentially defines the “Which competencies and behaviors to certify?” question. Standards are built later to answer the question “How well does one have to perform these behaviors?” In combination, certification is based on the competencies and performance standards, and certification indicates whether those standards have been met, by way of testing.
CPLP certification is comprised of the following elements and requirements:
The applicant process is described in eight steps:
Individuals are encouraged to assess whether they meet the eligibility and whether certification (versus some other route, such as a college or university degree or a course or learning event) is right for them.
Applicants complete an application, which includes submitting references and signing a code of ethics.
Applicants can opt to take the pCPLP practice exam to pinpoint areas for development. This step provides feedback about where knowledge gaps may exist.
Applicants can choose from a variety of programs to prepare for the CPLP examinations. ATD has a number of instructor-led and online courses to take, called Preparing for the CPLP.
After selecting a testing window and test center location, applicants take the 150-item multiple-choice exam.
After passing the multiple-choice exam, the performance submission provides an opportunity for applicants to demonstrate their skills in one of several areas of expertise. Depending on the nature of the area selected, the individual will be asked to submit a videotaped submission or a report.
After applicants pass the work product, they receive the designation from ATD CI. Applicants then become CPLP certified and have earned their bragging rights.
In order to keep current and to advance the profession, recertification is required every three years. Evidence of the completion of a variety of types of professional development units are required to maintain the certification. This can fall into a variety of categories:
Consult the ATD Certification Institute (CI) for specific point values and requirements pertaining to recertification.
ATD’s leadership in the talent development field goes hand in hand with its leadership in developing certification for the broader profession and the continuous learning that’s needed to keep skills relevant. In fact, learning is at the core of ATD’s mission and vision. Part of that responsibility includes providing ongoing education and assessment to help keep the profession current.
What are your responsibilities as a member of the profession for keeping current? Keeping your certification status current through recertification indicates that you are up-to-date. Lifelong learning and its importance is a popular concept these days. But the real challenge is not just talking about it but doing it, and also serving as a model for others.
Your career depends on your continued ability to reinvent yourself and add value. Use the ATD Competency Model, the CPLP certification program, and the ATD Career Navigator as the means to establish the value connection from where you are to where you want to go.
Certification is one of those small steps in your career that may make a huge difference. Achieving certification in your field can be an adventure, one of those life experiences you should not pass up. I live my life by a Helen Keller quote: “Life is either a daring adventure … or nothing.”