1 Buckingham, M. and Coffman, K., First, Break all the Rules: What the World’s Great Managers do Differently (Simon & Schuster, 1999).
2 Fisch, K. and McLeod, S., Video: Shift Happens, Did you know 2014? https://www.youtube.com/watch?v=XrJjfDUzD7M
3 Jeffers, S., Feel the Fear and Do It Anyway (Vermillion, Random House Group Ltd, 2007).
4 Laboratory of Neuro Imaging: Brain Trivia http://www.loni.usc.edu/about_loni/education/brain_trivia.php
5 Pink, D. H., Drive: The Surprising Truth about what Motivates Us (Canongate Books Ltd, 2010).
6 Reilly, R., ‘Five Ways to Improve Employee Engagement’, Gallup Business Journal January 7, 2014. http://www.gallup.com/businessjournal/166667/five-ways-improve-employee-engagement.aspx