Let's take a look at different kinds of use cases for Big Data analytics. Broadly, Big Data analytics use cases are classified into the following five categories:
The following table shows you typical use cases of Big Data analytics:
Problem class |
Use cases |
Data analytics or data science? |
---|---|---|
Customer analytics |
A 360-degree view of the customer |
Data analytics and data science |
Call center analytics |
Data analytics and data science | |
Sentiment analytics |
Data science | |
Recommendation engine (for example, the next best action) |
Data science | |
Operational analytics |
Log analytics |
Data analytics |
Call center analytics |
Data analytics | |
Unstructured data management |
Data analytics | |
Document management |
Data analytics | |
Network analytics |
Data analytics and data science | |
Preventive maintenance |
Data science | |
Geospatial data management |
Data analytics and data science | |
IOT Analytics |
Data analytics and data science | |
Data-driven products and services |
Metadata management |
Data analytics |
Operational data services |
Data analytics | |
Data/Big Data environments |
Data analytics | |
Data marketplaces |
Data analytics | |
Third-party data management |
Data analytics | |
EDW optimization |
Data warehouse offload |
Data analytics |
Structured Big Data lake |
Data analytics | |
Licensing cost mitigation |
Data analytics | |
Cloud data architectures |
Data analytics | |
Software assessments and migrations |
Data analytics | |
Domain-specific solutions |
Data analytics and data science | |
Industry-specific domain models |
Data analytics | |
Data sourcing and integration |
Data analytics | |
Metrics and reporting solutions |
Data analytics | |
Turnkey warehousing solutions |
Data analytics |