In this part of the book, we are going to look at a couple of problems that are vexing the business community, and that have defied solution for decades. The purpose of this is to consider how a humanist goes about solving real-world problems.
We use critical thinking to understand our problem. We use ethics to determine what a good outcome looks like and to understand why we should tackle this problem so that we are properly motivated to do the work necessary to solve the problem. And, we use science and reality-based problem-solving to actually fix it.
Because the focus of my work is how to use behavioral science to fix interpersonal problems, these case studies are focused on problems of harassment and diversity.
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