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by Sam Kaner
Facilitator's Guide to Participatory Decision-Making, 3rd Edition
Cover Page
Title Page
Copyright
Dedication
Contents
Foreword
INTRODUCTION TO THE FIRST EDITION
INTRODUCTION TO THE THIRD EDITION
Part One GROUNDING PRINCIPLES
1: THE DYNAMICS OF GROUP DECISION-MAKING
2: PARTICIPATORY VALUES
3: INTRODUCTION TO THE ROLE OF FACILITATOR
WHAT IS A FACILITATOR, AND WHY HAVE ONE?
THE FACILITATOR ENCOURAGES FULL PARTICIPATION
THE FACILITATOR PROMOTES MUTUAL UNDERSTANDING
THE FACILITATOR FOSTERS INCLUSIVE SOLUTIONS
THE FACILITATOR CULTIVATES SHARED RESPONSIBILITY
Part Two FACILITATOR FUNDAMENTALS
4: FACILITATIVE LISTENING SKILLS
5: CHARTWRITING TECHNIQUE
FORMATS FOR OPEN DISCUSSION
6: BRAINSTORMING
7: TOOLS FOR MANAGING LONG LISTS
THE NATURE OF THE PROBLEM
USING PREDEFINED CRITERIA TO SORT A LIST
CREATING CATEGORIES FROM SCRATCH
SUMMARY
8: FACILITATING OPEN DISCUSSION
INTRODUCTION
FACILITATING OPEN DISCUSSION
ORGANIZING THE FLOW OF A DISCUSSION
TECHNIQUES FOR BROADENING PARTICIPATION
HELPING INDIVIDUALS MAKE THEIR POINTS
MANAGING DIVERGENT PERSPECTIVES
STARTING AND ENDING OPEN DISCUSSION
CONCLUSION
9: ALTERNATIVES TO OPEN DISCUSSION
INTRODUCTION
GROUP ENERGY IN EVERYDAY LIFE
A KEY INSIGHT FOR MANAGING GROUP ENERGY
RECOMMENDED USES
PROCEDURE
RECOMMENDED USES
PROCEDURE
RECOMMENDED USES
PROCEDURE
10: EFFECTIVE AGENDAS: DESIGN PRINCIPLES
11: EFFECTIVE AGENDAS: DESIRED OUTCOMES
MEETING GOAL: SHARE INFORMATION
MEETING GOAL: PROVIDE INPUT
MEETING GOAL: ADVANCE THE THINKING
MEETING GOAL: MAKE DECISIONS
MEETING GOAL: IMPROVE TEAM COMMUNICATION
MEETING GOAL: BUILD TEAM CAPACITY
MEETING GOAL: BUILD COMMUNITY
12: EFFECTIVE AGENDAS: PROCESS DESIGN
13: DEALING WITH DIFFICULT DYNAMICS
THE SITUATION
THE TECHNIQUE
PURPOSE
PROCEDURE
THE SITUATION
THE TECHNIQUE
14: CLASSIC FACILITATOR CHALLENGES
Part Three SUSTAINABLE AGREEMENTS
15: PRINCIPLES FOR BUILDING SUSTAINABLE AGREEMENTS
16: INCLUSIVE SOLUTIONS IN REAL LIFE
17: CREATIVE REFRAMING
Part Four FACILITATING SUSTAINABLE AGREEMENTS
18: FACILITATING IN THE DIVERGENT ZONE
19: FACILITATING IN THE GROAN ZONE
20: FACILITATING IN THE CONVERGENT ZONE
21: TEACHING A GROUP ABOUT GROUP DYNAMICS
Part Five REACHING CLOSURE
22: THE SIGNIFICANCE OF CLEAR DECISION RULES
UNANIMOUS AGREEMENT
MAJORITY VOTE
“FLIP A COIN”
PERSON-IN-CHARGE DECIDES AFTER DISCUSSION
PERSON-IN-CHARGE DECIDES WITHOUT DISCUSSION
23: STRIVING FOR UNANIMITY
THE POWER OF UNANIMOUS AGREEMENT
UNANIMITY AND CONSENSUS
A SILENCE IS NOT AN AGREEMENT
THE PROBLEM WITH YES AND NO
24: REACHING CLOSURE STEP BY STEP
DECISION RULES: A BASIC DILEMMA
THE DOYLE AND STRAUS FALLBACK
CAROLINE ESTES' VOTE TO VOTE
SAM KANER'S META-DECISION
25: FACILITATING SUSTAINABLE AGREEMENTS
PHOTOCOPYING POLICY
BIBLIOGRAPHY
ACKNOWLEDGMENTS
THE AUTHORS
INDEX
CoVISION
COMMUNITY AT WORK
TRAINING FROM COMMUNITY AT WORK
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