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IDEAS
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IDEAS
by Dean M. Schroeder, Alan G Robinson
Ideas Are Free
COVER PAGE
TITLE PAGE
COPYRIGHT PAGE
PREFACE
ACKNOWLEDGMENTS
CHAPTER 1 THE IDEA REVOLUTION
WHAT’S IN AN IDEA?
HOW IDEAS DRIVE A CULTURE OF HIGH PERFORMANCE
THE NEED FOR MANAGERIAL HUMILITY
WHY ORGANIZATIONS NEVER RUN OUT OF IMPROVEMENT OPPORTUNITIES
OVERVIEW OF THE BOOK’S MAIN POINTS
CONCLUSION
CHAPTER 2 THE POWER OF SMALL IDEAS
EXCELLENCE DEPENDS ON SMALL IDEAS
SMALL IDEAS AND RAPID ORGANIZATIONAL LEARNING
SUSTAINABLE COMPETITIVE ADVANTAGE
HOW SMALL IDEAS LEAD TO BIG ONES
THE TRUE CURRENCY OF MANAGING IDEAS
KEY POINTS
CHAPTER 3 THE PITFALLS OF REWARDS
SOME INCONVENIENT EVIDENCE
WHY DO PEOPLE STEP FORWARD WITH IDEAS?
THE INVISIBLE COSTS OF REWARDS
REWARD SYSTEMS THAT WORK
KEY POINTS
CHAPTER 4 MAKING IDEAS EVERYONE’S JOB
“IT’S NOT YOUR JOB TO THINK”
MAKING IDEAS PART OF EMPLOYEES’ WORK
MAKING IDEAS PART OF THE WORK OF SUPERVISORS
MAKING IDEAS PART OF THE WORK OF MIDDLE MANAGERS
MAKING IDEAS PART OF THE WORK OF SENIOR LEADERS
MAKING IDEAS PART OF THE ORGANIZATION’S WORK
KEY POINTS
CHAPTER 5 PUTTING THE PROCESS IN PLACE
CHARACTERISTIC 1: IDEAS ARE ENCOURAGED AND WELCOMED
CHARACTERISTIC 2: SUBMITTING IDEAS IS SIMPLE
CHARACTERISTIC 3: EVALUATION OF IDEAS IS QUICK AND EFFECTIVE
CHARACTERISTIC 4: FEEDBACK IS TIMELY, CONSTRUCTIVE, AND INFORMATIVE
CHARACTERISTIC 5: IMPLEMENTATION IS RAPID AND SMOOTH
CHARACTERISTIC 6: IDEAS ARE REVIEWED FOR ADDITIONAL POTENTIAL
CHARACTERISTIC 7: PEOPLE ARE RECOGNIZED, AND SUCCESS IS CELEBRATED
CHARACTERISTIC 8: IDEA SYSTEM PERFORMANCE IS MEASURED, REVIEWED, AND IMPROVED
KEY POINTS
CHAPTER 6 FOCUSING ON WHAT MATTERS MOST
CHOOSING WHAT TO FOCUS ON
MAKING FOCUS A WAY OF LIFE
KEY POINTS
CHAPTER 7 GETTING MORE AND BETTER IDEAS
HOW PEOPLE COME UP WITH IDEAS
IDEA ACTIVATORS
HOW TO BROADEN EMPLOYEES’ PERSPECTIVES
IMPROVING ALERTNESS TO PROBLEMS AND OPPORTUNITIES
KEY POINTS
CHAPTER 8 LIBERATION AND TRANSFORMATION
IDEAS AND ATTITUDES
IDEAS AND RESPECT, TRUST, AND INVOLVEMENT
IDEAS AND INTERPERSONAL RELATIONS
HOW IDEAS COUNTER LEARNED HELPLESSNESS
IDEAS AND A HIGH-PERFORMANCE CULTURE
PARTING THOUGHTS
KEY POINTS
NOTES
INDEX
ABOUT THE AUTHORS
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COPYRIGHT PAGE
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PREFACE
To Margaret, Phoebe, and Margot
To Kate, Lexie, Liz, and Tori
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