Office Communications Server 2007 introduced support for VoIP for the enterprise. Microsoft changed the way users use telephony by conveniently integrating it into the information worker’s computing environment for simpler and seamless communication from anywhere with a network connection. Office Communications Server 2007 R2 offers a paradigm shift from how the application has traditionally been used. Now, a call can be quickly placed within the context of a Microsoft Office application (Word, Outlook, SharePoint, and so on) and third-party applications that integrate with Office Communicator 2007 R2.

With Office Communicator, a softphone can also provide a richer user experience than is possible with the 10-digit dial pad of most phones. Advanced features such as call transfer, placing a call on hold, and so on are more easily done by clicking a mouse than pressing * key sequences. Being able to take your office phone with you on the road is an appealing feature as more and more of the people in today’s workforce have the flexibility to decide where they work from—whether it be the office, a home office, a local restaurant, or wherever they need to be.

With Office Communicator Phone Edition 2007 R2, it is now possible to integrate the deskphone with Office Communicator 2007 R2 and enable the same scenarios possible with a PBX phone using RCC.

Office Communications Server’s Enterprise Voice provides a streamlined design so that it is simple to manage while remaining extensible to support future requirements.