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by Michael Cote
Monolithic Transformation
Introduction: Why Change?
1. Fostering Change
Small-Batch Thinking
Shift to User-Centric Design
From Functional Teams to Product Teams
Product Teams3
Pairing Roles
Case Study: No One Wants to Call the IRS
Transforming Is Easy...Right?
2. Leadership’s Cloud-Native Cookbook
Establishing a Vision and Strategy
Use Vision to Set Your Goals and Inspiration
Create an Actionable Strategy
Keep Your Strategy Agile
Communicating the Vision and Strategy
Use Internal Channels
Show Your Strategy in Action
Gather Feedback
Create a Manifesto
Creating a Culture of Change, Continuous Learning, and Comfort
What Even Is Culture?
The Core Values of Product Culture
Monitoring Culture Change
Giving Feedback
Building Your Business Case
The Business Case
The Ongoing Business Case
Gated Funding as a Defensive Tactic
Considering the Enterprise Architect
Gardening the Organization
The Shifting yet Never-Changing Role of the EA
Tackling a Series of Small Projects
Choosing Projects
Picking Projects by Portfolio Pondering
Planning Out the Initial Project
Assemble the Right Team
Volunteers
Rotating Teams to Spread Digital Transformation
A Note on Labs and Legacy Organizations
Building Trust with Internal Marketing, Large and Small
Beyond Newsletters
Fostering Trust
Winning Over Process Stakeholders
The Next Step: Training by Doing
Tracking Your Improvement with Metrics
Monitoring
Six Common Cloud-Native Metrics
Business Value
Fleshing Out Metrics
Metrics’ Utility
Tending to Compliance and Regulation
But First, What Exactly Is “Compliance”?
Compliance Unchained
Minimal Viable Compliance
Transform Compliance
Improving Compliance
Building Your Pipeline and Choosing Your Platform
The Build Pipeline
You’re Gonna Need a Platform
Own Your Role
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