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by Bob Yehling, Annetta Cortez
The Complete Idiot's Guide® To Risk Management
Title Page
Dedication
Copyright Page
Introduction
Part 1 - What Is Risk Management?
Chapter 1 - What Is Risk?
Uncertain Outcomes
How Do You Define Risk?
Types of Risk
Risk and Reward
Company Pitfalls
Chapter 2 - Why Manage Risk?
What Kills Companies?
Protect That Downside!
Grow the Upside
Manage Obligations
Chapter 3 - Why Is Risk Management So Hard to Implement?
Resistance to Change
Not Invented Here
Transparency Is Scary
Do We Have to Do It?
Finding and Managing the Right Data
How Do We Know It’s Right?
Other Tough Questions
Stalling the Process
Achieving a Balance
Upper-Level Support
Chapter 4 - Risk Management Guidelines
Know Your Risks
Know Your Appetite for Risk
Use a Common Language
Develop Capabilities Right for You
Implement Simple Measures and Approaches
Provide Clear Direction
Expect the Unexpected
Continuously Make Improvements
Chapter 5 - Introducing the Risk Management Process
What Are the Key Steps?
Establishing the Context
Dealing with Stakeholders
Communicating with Stakeholders
Things to Remember
Part 2 - What Causes Risk?
Chapter 6 - Categorizing Risk6
Why Categorize Risk?
Rules of Thumb
Risk Categories and Subcategories
Who Holds These Risks?
Chapter 7 - Which Risks Are Lurking in Your Shop?
Know Your Business
Know Your Organization
Rolling Up Your Sleeves
Part 3 - Assessing Risk
Chapter 8 - How Do You Measure Up?
Why Measure Risk?
Using Risk Measures
Key Measurement Concepts
What to Measure
Chapter 9 - Forecasting Risks
Comparing Risks
Working the Comparisons
Implementation
What Are the Odds?
Analyzing What Happened
Leading and Lagging Indicators
Chapter 10 - Impact!
Expected Loss
Unexpected Loss
Measuring Groups of Risks
Conducting Stress Tests
Converting Measures to Money
Analyzing Risk and Reward
Part 4 - Managing and Mitigating Risk
Chapter 11 - Treating Risk
Initial Considerations
Methods for Treating Risk
Choosing the Right Methods for Your Risks
Chapter 12 - Reducing the Likelihood of Risk Events
Limiting Your Exposure to Risks
Triggers and Controls
“Outsourcing” Your Risks
Working with Your People
Chapter 13 - Reducing the Impact
Contingency Plans
Buffers and Reserves
Hedging
Diversification
Insurance
Part 5 - Deep Dive: Focused Solutions
Chapter 14 - Measuring and Managing Strategic Risk
Measuring and Analyzing Strategic Risk
Managing and Mitigating Strategic Risk
Pitfalls in Managing Strategic Risks
Chapter 15 - Measuring and Managing Financial Risks
Measuring and Analyzing Financial Risk
Managing and Mitigating Financial Risks
Pitfalls in Managing Financial Risk
Chapter 16 - Measuring and Managing Operational Risks
Measuring and Analyzing Operational Risk
Managing and Mitigating Operational Risks
Building Buffers
Part 6 - Integration
Chapter 17 - Inviting and Integrating Risk
Where to Build In Risk Approaches
Choosing What’s Right for Your Business
Chapter 18 - Integrating Risk into Business Governance
Role of Management
Stakeholder Management
Customer Management
Your Policy Framework
Meshing Risk Culture and Your Business Values
Chapter 19 - Integrating Risk into Your Organization
Building the Framework
Risk Management Is Everyone’s Business
Four Lines of Defense
Who Are Your Risk Managers?
Managing Risk Through Employee Compensation
Chapter 20 - Building Risk into the Business Process
Three Keys to Integration
Develop a Business Rhythm
Keep Your Finger on the Pulse
Reporting
Chapter 21 - Your Risk Appetite
The Broad Concepts
The Risk Appetite Statement
How Hungry Are You for Risk?
Key Questions to Ask
Building Your Risk Appetite Statement
Putting It to Work
Chapter 22 - Profiting from Risk
Risk and Reward Day to Day
Developing and Targeting Products
Using Risk Information to Target Customers
Considering Risk in Pricing
Managing Customers
Creating Better Processes
Chapter 23 - Lessons Learned
Case Study: Know Your Business
Case Study: Keep It Simple
Case Study: Using the Right Yardstick
It’s a Wrap
Appendix A - Glossary
Appendix B - Risk Categories Cheat Sheet
I. Strategic/Business Risks
II. Financial Risks
III. Operational Risks
Appendix C - Simple Risk Equations
Severity Calculation
Alternative Severity Estimate
Expected Loss
Unexpected Loss
Economic Profit
Risk-Adjusted Return on Capital
Appendix D - Risk Management Resources
General Reference
Trade Periodicals and Official Papers
Official Risk Management Guidelines
Risk Management Associations and Websites
Regulatory Guidance and Descriptions
Index
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