CONTENTS

Foreword

The UnStoppables in Seven Sentences

Introduction

Part I: Big Ideas About You

Chapter 1: Who Is an Entrepreneur and What Do They Do, Really?

Opinions: Everybody’s Got One . . .

Who’s Going to Make It through Hell Week?

Here’s What We Do Know

. . . And So Do Most Five-Year-Olds

The Entrepreneur’s Real Difference

What Do They Dream About?

From Entrepreneurial to Entrepreneur

Big Wide Tent

Not Just for Start-Ups

Not Just for CEOs

What It Adds Up to

Chapter 2: Accelerated Proficiency

Wax On, Wax Off

The Krav Maga Kids

Accelerated Proficiency 101

The Four Steps for Accelerated Proficiency

The Law of Motion

How to Do Anything the AP Way

Think on Your Feet

Simple Beats Complicated

Define the Center—and Go All in

Chapter 3: Emotional Mechanics

What is Emotional Mechanics?

Examples All around Us

Understanding Fear

Fear and the Brain

Fear’s Achilles’ Heel

The Power of Risk

The Power of Failure

The Power of Obstacles

The Love Advantage

The Unsurpassed Power of Belief

Chapter 4: How to Master Emotional Mechanics Like the Experts

True Team: The Number One Fear Tamer

The Mental Magic of Reframing

The Secret of Self-Talk

Micro-Scripts are the Self-Talk Secret

The Simple Power of “Knowing What to Do”

Procedures and Automatics

Extinguishing

Fear Training

Fear Energy Turned Around

Goodness

Part II: Getting Down to Business

Chapter 5: School of Everything You Need to Know (in an Hour)

Orientation

The Optimizers versus the Entrepreneurs

The Challenge for Any Company

Our Mission at Accelerated Proficiency U.

Chapter 6: The Big Picture in an Hour

Everything You Need to Know about Ideas

What All Business Ideas Must Do

Chapter 7: The Big Picture (Continued)

People

Founding Teams Always Have an Edge

People and Culture, Day One

Give before You Get

What Employees Want

What Customers Want

What Everyone Else Wants

Execution

The Law of the Laser

Data Makes You Dumber

Practice with Live Rounds

Ask, Ask, Ask is How You Receive

Chapter 8: The UnStoppable Six

The Piper Cub Principle

The UnStoppable Six

The Strategic Three

The Tactical Three

Business Planning: Make the UnStoppable Six Your Template

Chapter 9: Everything You Need to Know about Your Unique Difference (in about an Hour)

“Where is the Center?”

Specific is Terrific

No Difference? Then You’re a Commodity

There’s Always a Difference—If You Know Where to Look

Anatomy of a Selling Difference

The One Item of Carry-on Rule

Your Dominant Selling Idea

How Rackspace Discovered Its Difference

The Universal Paradox

Other People’s Heads are All That Counts

Chapter 10: Everything You Need to Know about True Teams (in about an Hour)

The Roots of Small, Super-Powered Teams

True Teams

How an UnStoppable Culture Nurtures Teams

Fish Camp

Big, Simple Cultural Symbols

True Teams at Rackspace: The Untold Story

Chapter 11: Everything You Need to Know about Succeeding with Customers (in about an Hour)

Today the Saying Needs a Tweak

What’s a Customer?

Succeeding with Customers

Customer Psychology

The Most Important Principle of All: Wear Your Values on Your Sleeve

Chapter 12: Everything You Need to Know about Making Yourself Famous (in about an Hour)

Caution: Famous Works Both Ways

Branding 101

The Four-Line Elevator Pitch

How Name, Frame, and Claim Made Rackspace a Multibillion-Dollar Company

Chapter 13: Everything You Need to Know about Creating Revenue, a.k.a. Selling (in about an Hour)

Marketing without Sales is Like Motherhood without Sex

The “Selling is Evil” Myth

The Five Universal Steps to Selling

The X Factor in Selling

Teach Yourself to Sell the Accelerated Proficiency Way

How Much Revenue? Just Break Even

Chapter 14: Everything You Need to Know about Perfecting Your First Product (in about an Hour)

Professionals Make It Real, Not Ideal

Remember, Nobody Wants 57 Features; They Want 1 Done Best

Which Data to Listen to, Which to Throw Away?

UnStoppable Themes

Part III: Conclusion

Chapter 15: Entrepreneur Country and the E-Companies

The Stakes are the Same

How We Can Do It

The Entrepreneurial Groundswell is Happening

Teaching to the Essence

The E-Companies

Fear Cultures

Belief Cultures: How They Happen

Managing to Strengths

New Entrepreneurs and Enterprises Spawned

Welcome to the Arena

Acknowledgments

Index

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