Table of Contents

Part I: Understanding the Influence of Social Media Globally

Chapter 1: Understanding Social Media's Impact on Global Security

Organizing Revolutions and Riots

Recruiting Terrorists and Encouraging Attacks

Glorifying and Promoting Gang Culture and Violence

Acknowledging Social Media's Impact

Summary

Notes

Chapter 2: Understanding Global Social Media Use

Defining Social Media

Grasping Social Media's Popularity and Appeal

Social Media Technologies

Summary

Notes

Part II: Analyzing Social Media Data to Solve Security Problems

Chapter 3: Introduction to Social Media Analytics

Defining Analysis

Analysis Overview

Analysis Methodologies

Summary

Notes

Chapter 4: Collecting and Managing Social Media Data

Understanding Social Media Data

Determining Collection Needs

Collecting the Data

Filtering the Data

Storing and Managing the Data

Third-Party Solutions

Summary

Notes

Chapter 5: Mapping and Analyzing Social Networks

Key Concepts and Definitions

Choosing SNA Software Program

First Example–Identify Influencers

Third Example–Determine Top Memes

Summary

Notes

Chapter 6: Understanding and Forecasting Events

Introduction to Analyzing Events

Understanding Forecasting

Conducting Language and Sentiment Analysis

Correlation and Regression Analysis

Volumetric Analysis

Summary

Notes

Part III: Crowdsourcing Intelligence, Solutions, and Influence

Chapter 7: Introduction to Crowdsourcing

What Is Crowdsourcing?

Why Use Crowdsourcing?

Relevant Examples of Crowdsourcing

Knowing When to Crowdsource

Summary

Notes

Chapter 8: Building and Running Crowdsourcing Platforms

Overview of the Process

Select Objective and Scope

Analyze the Target Audience and Media Environment

Design the Platform

Build the Platform

Market the Platform

Manage the Platform

Measure the Platform's Performance

Wash, Rinse, Repeat

Summary

Notes

Chapter 9: Crowdsourcing Intelligence

Understanding the Scope of Crowdsourced Intelligence

Appreciating the Limits of Crowdsourcing Intelligence

Tweaking the Process for Intelligence Collection Platforms

Collect Intelligence from Hard-to-Reach Areas through SMS

Collect Intelligence from the Community for Law Enforcement

Collect Intelligence to Bolster Disaster Relief

Summary

Notes

Chapter 10: Crowdsourcing Solutions

Understanding the Scope of Crowdsourced Solutions

Appreciating the Limits of Crowdsourcing Solutions

Tweaking the Process for Solution Platforms

Crowdsourcing Translations during Disaster Relief

Crowdsource Tools to Identify Antagonistic Actors in Video Feeds

Summary

Notes

Chapter 11: Influencing Crowds

Understanding the Scope of Influencing through Crowdsourcing

Process of Influencing Others

Appreciating the Limits of Influencing Crowds

Tweaking the Process for Influence Platforms

Influencing to Collect Intelligence on Corrupt Officials

Summary

Notes

Part IV: Broadening Your Horizon

Chapter 12: Advanced and Emerging Analytical Methodologies

Expanding the Scope of Analysis

Cluster Analysis

Geo-Spatial Network Analysis

Agent Modeling

Summary

Notes

Chapter 13: Delivering Services through Crowdsourcing

Delivering Education

Delivering Health

Summary

Notes

Chapter 14: Protecting Privacy and Yourself

Considering Privacy and Free Speech

Acting Legally and Ethically

Protecting Your Identity and Speech

Summary

Notes

Appendix: Extra Information and Resources

Social Media Platforms

Software Tools

Introduction

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