3.1. Information literacy blended programme and data-gathering instruments 38-9

3.2. Initial process for managing online social network learning 40-1

3.3. Scheme for the new information literacy programme indicating new features 44

3.4. New process for managing student centred online social network learning activities 45

3.5. Revised process of online social network learning 56

4.1. Developing models of best practice 82

5.1. Use of risk acceptance toolkit for IWMW 2009 event 118

5.2. Risks and opportunities framework for the social web 119

7.1. Web 2.0 meme map 173