Yammer is an enterprise social collaboration and networking platform adopted by multiple organizations to collaborate on, connect with, and share business activities, form expert communities, and transform an organization’s way of working. Yammer service is available under the Microsoft Office 365 product family.
What is in the Book
Collaboration, connection, and sharing are pure human behaviors and are not processes or technologies. Companies using enterprise social networks such as Yammer have found an easy way to connect with people and listen to them. Not only this, but by using such social networks employees are able to collaborate on business problems, recommend solutions to peers, and connect with likeminded colleagues to achieve their business goals. With the evolution of Yammer, working in a hierarchy has become an ancient way of working, and people have started to prefer working in a network, which yields useful opportunities for them.
Audience
This book is intended for those who wish to contribute to their organization’s goals, bring change management to their organization’s way of working, create opportunities for employees, bridge the gap between employees and management, make Generation Y (GenY) employees contribute more to creating a new vision, and, last but not least, make their organization go digital.
Dr. S. Kumaresan , Renowned Mathematician , my Maths teacher during my master’s year 2004–2006 at Mumbai University, who gave me a mantra “Whatever decision you make, try to be successful in that.”
Anil Malvankar, ex-DGM at SISL , who offered me my first job in SIEMENS back in 2006. I thank for his mentoring till day.
Manish Saxena , Head KM and Collaboration at ATOS , who gave me my first chance to work on social collaboration with TechnoWeb 2.0 in 2010; without him, my Yammer journey would not have been possible.
Yves Noble, Program Manager at Capgemini. Starting from 2011, I worked directly with Yves for six years in my role as Yammer Community Manager. Yves taught me writing and speaking. Consequently, I wrote this book and facilitated multiple workshops and masterclasses on Yammer.
Nisha Talwar (Engagement Manager at Capgemini), Annapurna Raina and Reshma Kamath (Both my Capgemini colleagues), who supported me during difficult phase of my life.
Laurent Delattre, Comms Director at Capgemini. He helped me make Yammer a big success at Capgemini.
Pravin Thorat, BU head at ATOS. For his prayers and good wishes.
Mike Grafham , Customer Success Leader at Microsoft . For motivation and guidance.
Nick Mathews, Kate Forgione, Miguel Garcia, and Lanre Owolabi were part of Yammer, Inc. from 2011 to 2013. I offer a big thanks for their support during my Yammer journey at Capgemini.
“The Lord is my shepherd; I shall not want.”
—Psalm 23:1
First, I would like to say thanks to Almighty Lord Jesus Christ for making my life meaningful. I owe everything to Him. I take this opportunity to praise and glorify Him for all the wonderful things that He has been doing for all. God Bless .
I would like to dedicate my book to the following:
My dearest parents—my father, Mr. David Genu Waghmare , and my mother, Mrs. Kamala Waghmare —who laid the foundation of my career; without them I am nothing. I thank God for my best Mom and Dad.
My adorable sisters, Carol and Mary , for their immense love and prayers, and for standing behind me in times of great difficulties. Also to my dearest sisters, Usha, Esther, Margret, and Diana, for their love.
Close to my heart, my dearest nephews— Kris , a computer science student, and Savio , a classical singer—who have always inspired me for a life full of fun! Also to my beloved nephews, Sachin, Atul, Amol, Nelson, and Lenin, and nieces, Dr. Pratibha, Clera, and Stela, for their affection, as well as my cousin, Mr. Suresh Waghmare for his care.
To Late Mr. Pramanik B. Chakranarayan , who showed me the Way to Salvation.
And to Mr. Billy Raj and Dr. Vasantha Rani (MD, MHA, CWP) , for their love, prayers, and encouragement.
Table of Contents
About the Author and About the Technical Reviewer
About the Author
The Capgemini Yammer network, one of the largest Yammer networks, was moderated by Charles to make Yammer a wonderful experience for each Capgemini user—in short, to make Capgemini users collaborate, connect, and share on business-related activities. Charles had some incredible opportunities to travel with Yammer to Paris, Amsterdam, Atlanta, Shenzhen, and San Francisco to connect with Yammer customers and teams. He was awarded “Most Engaging” by Yammer Customer Network members in 2012. He is also Yammer Community Management Certificated.
Contact Charles through email ( [email protected] ).
About the Technical Reviewer
He is passionate about diversity and inclusion and was instrumental in launching an Outfront (LGBT+) chapter at Capgemini India; he continues to spearhead various D&I initiatives to create a safe and inclusive work environment.
He holds a master’s degree in chemical engineering from Western Michigan University–Kalamazoo and an MBA in marketing and finance from University of Rhode Island. He also holds a diploma in print journalism from University of Madras. He is a PROSCI-certified change-management practitioner and holds certifications from Stephen Covey Institute on the 4 Roles of Leadership and 7 Habits of Highly Effective People.
Aside from his professional and academic pursuits, he is an avid blogger and has written travel blogs for magazines including Les Concierge . He is also a connoisseur of world music and a fitness freak. He has cycled extensively along both sides of the Atlantic Ocean in the United States and Europe.