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Book Description

Although companies "going digital" has captured a great deal of attention, that’s just one form of organizational transformation sweeping through the enterprise today. Many companies are actively looking to change aspects of their operation, whether it’s reorganizing workers, replacing aging technology, upgrading product and service delivery, transitioning to digital, or executing a complete business transformation that includes all of these changes.

This short ebook examines key transformation patterns that have emerged, thanks to thousands of organizations that have gone through the process. You’ll explore the different transformation types—from reorganizing people to remaking the business—and then dive into the pros and cons of five different approaches for achieving transformation within your organization. You’ll also examine leadership roles and characteristics crucial to your program’s success.

Complete with case studies of Lego, UK government services, and Manchester’s Transport System, this ebook helps you explore:

  • Transformation types from the least to most complex: organizational, technology, delivery, digital, and business
  • Pros and cons of five transformation approaches, from changing individual business units to completely starting over
  • Strategies to avoid, such as making "headless changes" that proceed without visible and consistent support from leadership
  • The level of executive sponsorship required for the successful completion of each transformation type

Table of Contents

  1. Understanding Patterns of Enterprise Transformation
    1. Types of Transformation
      1. Organizational Transformation
      2. Technology Transformation (Replatforming)
      3. Delivery Transformation
      4. Digital Transformation
      5. Business Transformation
    2. Summary of Transformation Types
    3. Approaches to Transformation
      1. Approach 1: Boiling the Ocean
      2. Approach 2: Focusing on Hot Spots
      3. Approach 3: Extract and Enhance
      4. Approach 6: Organizational Strangler
      5. Approach 7: Start All Over
    4. Transformation Approaches to Avoid
      1. The Checklist
      2. Headless Change
      3. Outside Bias
      4. Centralization
      5. Installation (Before Experimentation)
    5. Transformation Leadership
      1. Executive Leadership and Transformation Type
      2. Hostile and Reluctant Leadership
      3. Committed and Extreme Leadership
    6. Starting Your Own Enterprise Transformation