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Author Mathew Johnson , Brian Paulen , Scott Kostojohn
CRM Fundamentals is a critical and comprehensive resource for executives and project leaders tasked with managing customer relationship management (CRM) initiatives. It provides an introduction to CRM and how it delivers value to organizations, and describes the pro....
Release Date 2011/09 -
Pro SQL Server 2008 Analytics: Delivering Sales and Marketing Dashboards
Author Jeff Finken , Brian Paulen
Pro SQL Server 2008 Analytics provides everything you need to know to develop sophisticated and visually appealing sales and marketing dashboards using SQL Server 2008 and to integrate those dashboards with SharePoint, PerformancePoint, and other key Microsoft techn....
Release Date 2009/05