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Obtaining Value from Big Data for Service Systems, Volume II, 2nd Edition
Author Willilam H. Money , J. Alberto Espinosa , Frank Armour , Stephen H. Kaisler
Volume II of this series discusses the technology used to implement a big data analysis capability within a service-oriented organization. It discusses the technical architecture necessary to implement a big data analysis capability, some issues and challenges in b....
Release Date 2019/06 -
Obtaining Value from Big Data for Service Systems, Volume I, 2nd Edition
Author Willilam H. Money , J. Alberto Espinosa , Frank Armour , Stephen H. Kaisler
This volume will assist readers in fitting big data analysis into their service-based organizations.Volume I of this two-volume series focuses on the role of big data in service delivery systems. It discusses the definition and orientation to big data, applications....
Release Date 2019/05 -
Obtaining Value from Big Data for Service Delivery
Author William H. Money , J. Alberto Espinosa , Frank Armour , Stephen H. Kaisler
Big data is an emerging phenomenon that has enormous implications and impacts upon business strategy, profitability, and process improvements. All service systems generate big data these days, especially human-centered service systems. It has been characterized as ....
Release Date 2015/12