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Breakthrough Business Analysis: Implementing and Sustaining a Value-Based Practice
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Breakthrough Business Analysis: Implementing and Sustaining a Value-Based Practice
by Kathleen B. Hass
Breakthrough Business Analysis
Foreword
Preface
Introducing the Value-Based BA Practice Framework 1
21st Century Challenges
Breakthrough Practices for the 21st Century
Emerging View of Business Analysis
BA Practice Implementation and Sustainability Framework
Putting It All Together
Part I Readiness: It’s All About the Culture
Chapter 1 Is Your Organization Ready?
Assessing the Culture in Your Organization
Building the Business Case for the BA Practice
The Anatomy of a Business Case
Establish the BA Practice Governance Structure
Manage to the Business Case
Firmly Establish the BA Practice Lead Role
Putting It All Together
Chapter 2 Are You Ready to Be a Value-Based BA Practice Lead?
Be a Positive Politician
Create Your Political Management Plan
Build and Maintain Your Network of Supporters
Assess the Environmental Risks
Use Experts to Help
Where Does the BA Practice Lead Reside?
Where Does the BA Team Reside?
Putting It All Together
Part II Implementation: It’s All About the Fit
A Home for Your BA Practice
A Capable BA Team
Effective BA Practice Standards
Chapter 3 Establishing a Home for Your BA Practice
The Business Analysis Center of Excellence
Implementing the BACOE
BACOE Models
The Formal BACOE Model
Where to Start?
Putting It All Together
Chapter 4 Building Your BA Team
Step 1: Assess the Complexity of Projects and Programs
Step 2: Determine the Mix of BAs Needed to Build Your Capable BA Workforce
BA Workforce Supporting Competencies
Build Your Capable BA Workforce for Levels 1 and 2: Low to Moderately Complex Projects
Build Your Strategic BA Workforce for Levels 3 and 4: Highly Complex Programs and Projects
Step 3: Establish/Refine Your Formal or Informal BA Career Path
Putting It All Together
Chapter 5 Determining the Current State of Your BA Practices and Closing the Gaps
Step 1: Assess the Maturity of Your Current BA Practice Standards
Step 2: Develop a Two-Year Roadmap and 12-Month Plan to Close Gaps and Build Effective, Lean BA Practices
Step 3: Conduct Periodic BA Practice Maturity Assessments and BA Workforce Capability Assessments
Putting It All Together
Part III Sustainability: It’s All About the Value
Chapter 6 Running Your BA Practice Like a Business
Visioning: The Inspiration for Your BA Practice
Planning: The Beacon for Your Journey
Modeling: The Blueprint of Your Practice
Growing: Continually Increase the Maturity of Your BA Practice
Valuing: Your Scorecard for Performance and Strategy Management
Putting It All Together
Chapter 7 Measuring the Effectiveness of Your BA Practice
Project Performance Measures
Quality Performance Measures
BA Process Performance Measures
Putting It All Together
Chapter 8 Focusing on Innovation
Embrace Creative Leadership
Welcome Change
Foster Innovation
Leverage Complexity
Become an Inspiring Business Analyst
Tap the Wisdom of Innovation Teams
Nurture Innovative Leadership
Implement Innovation Metrics
Adopt New Technologies
Putting It All Together
Chapter 9 Changing the Way We Do Projects
Focus on Value-Based Decision-Making
Relieve the Burden of Analysis
Lead Projects Collaboratively
Manage Complexity
Maximize Business Value
Putting It All Together
Chapter 10 Communicating Strategically
Thinking Holistically
Crafting Powerful Messages
Drafting a Strategic Communication Plan
Influencing Positive Decision-Making
Putting It All Together
Chapter 11 Leading Your High-Performing Team
High-Performing Teams
High-Performance Team Leadership in the World of Business Analysis
Lead Your Team to Distinction
Jumpstart Your Team to Build Momentum
Sustain High Performance to Make Lasting Change
Maintain Inspiration and a Culture of Discipline
Leverage the Advantages of Virtual Teams
Putting It All Together
Looking Ahead: BAs of the Future
BA as Strategist
BA as Business Process Expert
BA as Architect
BA as Rules/Decision Analyst
BA as Technology-Driven Change Expert
BA as Business/Technology Optimization Expert
BA as Value Creator
BA as Agilist
BA as Virtual Team Leader
BA as Transformational Change Agent
Putting It All Together
Epilogue
Case Study: Unleashing the Potential of Your BA Practice
Appendix A: Sample Business Case
Appendix B: Innovation Process Checklist
About the Contributors
Index
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Breakthrough
Business Analysis
IMPLEMENTING AND SUSTAINING
A VALUE-BASED PRACTICE
KATHLEEN B. HASS
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