Advance Praise for

THE 2020 WORKPLACE

“If you want to be disruptive and original in the marketplace, then you have to be distinctive in the workplace as well. In their visionary and pragmatic book, Jeanne C. Meister and Karie Willyerd equip you with the tools you need to attract the best people and help them do their best work. The battle for talent is more intense than ever; Meister and Willyerd show you how to win.”

—William C. Taylor, founding editor, Fast Company, and coauthor, Mavericks at Work

“Increasingly companies are living in glass houses thanks to digital technology. As a result, how you behave will matter more than what you sell in the future, and your reputation will drive your success. If you expect to maximize employee productivity and have a strong enterprise in 2020, Jeanne C. Meister and Karie Willyerd’s book is a must-read.”

—Rob Quish, chief executive officer, JWT INSIDE, and chief operating officer, JWT North America

“Jeanne C. Meister and Karie Willyerd are on their game in The 2020 Workplace. With their workforce and talent insights, as well as their pragmatic approach to getting started, they’ve created a North Star for organizations to use on their journey to winning better talent today.”

—David Smith, managing director, Accenture, and coauthor, Workforce of One

“Finally the imperatives for change are laid out in one spot, and a pragmatic road map for success is outlined. If you are dedicated to building healthy, productive next-generation organizations, you must read this amazing book.”

—Susan Burnett, senior vice president, talent and organization development, Yahoo!

“In The 2020 Workplace, Jeanne C. Meister and Karie Willyerd share impressive research findings, tell compelling stories, and offer thought-provoking ideas that will become the basis for preparing to live in a global, technological, changing, and connected future.”

—Dave Ulrich, professor, University of Michigan Ross School of Business, and partner, The RBL Group

“What a fresh and forward-looking read. Jeanne C. Meister and Karie Willyerd have tackled recruitment, motivation, learning, and leadership in the new and evolving ‘connected world,’ and they have offered best practices and their own thoughtful approaches for companies and leaders to consider.”

—John W. Gill, vice president, human resources, Rolls-Royce Energy Systems

“Meister and Willyerd have blazed a trail with The 2020 Workplace. Using real data and valuable business examples to bolster their case, they provide the brand-new vocabulary and game plan your company needs to get started. With key insights on how to manage tomorrow’s workforce—one that is beginning to show up to work today—this book is a must-read for all in our profession!”

—Matthew Peters, chief learning officer, Defense Intelligence Agency

“The workplace is evolving faster than ever before, reinventing everything from how employees connect with an organization to how they learn, leverage information, and lead. Managers, don’t miss this opportunity to get a jump start on the 2020 workforce before it’s too late.”

—Lynne C. Lancaster, coauthor of The M-Factor: How the Millennial Generation Is Rocking the Workplace

“The 2020 Workplace is a thought-provoking guide to the emerging workplace trends and how they will shape business in the future.”

—Peter Cappelli, George W. Taylor Professor of Management and professor of education, Wharton School of the University of Pennsylvania

“The 2020 Workplace provides tremendous insights, not only into the emerging workforce, but also into the changes that enterprises will have to make to effectively recruit, develop, and retain what will become increasingly scarce human resources. Here is a look into the future that today’s leaders can use to map what is certainly going to be a journey down a different road.”

—Stanton D. Sloane, president and chief executive officer, SRA International