To survive and thrive in a fast-moving economy, enterprises must work to improve their agility; they need to be able to pivot quickly to respond to new technologies, emerging opportunities and threats, and ever-evolving customer demands. However, many organizations are built more like cruise ships than jet skis. They’re designed to command and control, making decisions at the top and passing them along the chain of command to the employees who do the work. Even when these organizations manage to change direction, they’re either too late to market or too far off course to stay ahead of the competition.
An agile enterprise is lean and nimble. Product developers collaborate closely with the organization’s leaders and management and with customers to optimize value. Decision-making is distributed throughout the organization, and employees are encouraged to take the initiative, experiment and innovate, and continuously learn and improve. Agile organizations ride the waves of change instead of being tossed and turned by external factors beyond their control.
However, a large-scale agile transformation is no small feat, especially when it develops complex products that traditionally involve a great deal of up-front planning. How do you transform a large organization with deeply entrenched functional areas into a collection of small, closely aligned teams without sinking the ship? In this book, I answer that question.
Over the past ten years, I’ve helped a number of large organizations become agile enterprises. Most organizations that succeed follow the same three-step approach:
Those that fail never do so from a lack of trying. They fail from doing agile instead being agile. They create teams that do everything agile teams are supposed to do, but they continue to function as they always did — making decisions at the top, issuing commands, and expecting employees to follow orders. They just don’t try to change their mindset. As a result, they fall short of creating a culture of mutual trust and respect in which employees and customers collaborate closely to deliver innovative products. These organizations look like agile enterprises, but they never reap the full benefits of agility.
In this book, I take a three-pronged approach to transforming organizations into agile enterprises so they can both be agile and do agile:
A key component of enterprise agility is empirical process control. As such, its practitioners frown upon making detailed plans. Instead, teams are encouraged to “think, build, release, and tweak,” through empirical, data-driven decisions. However, because I don’t know you personally (although you seem nice), I had to make several assumptions about you when writing this book:
Throughout this book, icons in the margins highlight different types of information that call out for your attention. Here are the icons you’ll see and a brief description of each.
In addition to the abundance of information and guidance on enterprise agility that I provide in this book, you get access to even more help and information online at Dummies.com
. There you can find a free, access-anywhere Cheat Sheet that gives you even more pointers on how to embark on an enterprise agile transformation. To get this Cheat Sheet, simply go to www.dummies.com
and search for “Enterprise Agility For Dummies Cheat Sheet” in the Search box.
You’re certainly welcome to read this book from cover to cover, but I wrote it in a way that facilitates skipping around. If you’re new to agile, I recommend you read Chapters 1 and 2 to get up to speed on the topic. Chapter 3 is also essential reading, but you could hold off on reading Chapter 3 until you review the different enterprise agile frameworks in Part 2. Chapter 3 provides a conceptual understanding of enterprise agility that highlights common themes among all the frameworks.
In Part 2, I cover the top enterprise agile frameworks, so feel free to skip around in that part — the chapters aren’t sequential. I describe each of the frameworks, so you can make a well-informed choice of which framework to start with.
When you’re ready to embark on your enterprise agile transformation, turn to Part 3. In this part, the chapters are sequential, so read Chapters 9, 10, and 11 in that order. Chapter 11 is most important, because it outlines a specific ten-step process for transforming your organization into an agile enterprise.
With enterprise agility, failing is okay, as long as you learn from it and persevere. The danger is that failing often leads to discouragement. When an agile transformation doesn’t meet expectations, organizations often conclude that greater agility isn’t the right solution and they give up. In nearly all cases, improving agility is the right solution — it’s the transformation process that fails. Approach enterprise agility with the conviction that it’s the right solution as long as everyone in your organization adopts an agile mindset. If you’re struggling to overcome obstacles, look for and address issues in the transformation process, which can almost always be traced back to pockets of resistance in the organization — people who haven’t accepted the agile mindset.