Chapter 8

Exploring Video Content Formats

IN THIS CHAPTER

Bullet Deciding which type of video to make

Bullet Exploring educational videos

Bullet Delving into entertainment videos

Bullet Inspiring others through inspirational videos

With more than 400 hours of new video content uploaded to YouTube every minute, a number that increases every year, it’s crucial to think about what people are really wanting to watch so that your video has a chance of not getting lost in the massive and ever-expanding library of videos. With so many options, if you make a video no one wants to watch, it’ll flounder in the deepest darkest depths of YouTube with zero views, and all your effort will have been wasted. As a marketer, you want to make content that will need stand out against content that doesn’t need to serve a marketing purpose. It’s a big, but surmountable, challenge!

The good news is that there are many existing popular video formats, which are often a good place to start when thinking about the kinds of videos you might like to make and whether they’ll deliver on your marketing needs. Repeatable formats are often easier to make and more accessible for the audience you’re trying to reach.

In this chapter, you’ll discover what people like to watch on YouTube so that you can decide which videos you should focus on making. You’ll also explore the overlap between what you want to talk about as a marketer and what your audience wants to watch.

Educate, Entertain, Inspire

A framework you should consider when thinking about what content videos to make is

  • Educate: Marketers have an opportunity to create videos that educate the viewer on a particular task or topic.
  • Entertain: Marketers, especially those focused on brand marketing, can create videos that viewers watch when they want to be entertained.
  • Inspire: Marketers can create highly shareable videos that inspire with stories of personal triumph and emotion.

This framework broadly captures the video content formats that people might watch on YouTube and is a helpful starting point when you think about the kinds of videos you might want to make. You’ll find that these content formats do overlap at times — for example, educational content can be entertaining, entertainment can be inspiring, and so on.

As you read through these different formats, think about which type may be the best vehicle for your marketing message, which type provides value to your audience, and which type you think is feasible to produce given your marketing budget restraints. Keeping these points in mind will help you narrow down your choices to the best formats to experiment with.

People Visit YouTube for Education

YouTube is one of the greatest platforms in the world simply because anyone who wants to learn has access to millions of educational videos. Educational videos are huge on YouTube. In fact, YouTube reports that educational and learning-based videos are watched four times more than animal videos. Whatever it is you want to learn about, you can find a video that will teach you, and as a marketer, this gives you an opportunity to educate people about your product, service, business, and more.

A great example of educational videos on YouTube comes from The Khan Academy (www.youtube.com/khanacademy), which provides explanations of mathematics topics like fractions, decimals, multiplication, addition, and subtraction.

The Khan Academy (see Figure 8-1) started in 2008 when a cousin of Salman Khan needed some help with tutoring. Soon after Khan started helping his cousin with math problems, other cousins also started using his tutoring services. Khan decided to post his videos on YouTube, and because of his clear and compelling style of teaching, they took off! Several of his videos have millions of views:

  • “Introduction to Limits”: 3.6 million views
  • “Intro to vectors and scalars”: 3.6 million views
  • “The beauty of algebra”: 3.4 million views
Screenshot of the Khan Academy page, an excellent example of educational videos on YouTube that act in part as a marketing tool for the wider organization’s initiatives and programs.

FIGURE 8-1: With more than 1.5 billion views, The Khan Academy is an excellent example of educational videos on YouTube that act in part as a marketing tool for the wider organization’s initiatives and programs.

Since November 2006, The Khan Academy channel has made videos totaling more than 1,546,000,000 views and has over 4 million subscribers. Who would have thought that videos that explain math topics would be so popular?

Because the response was so positive, Khan decided to quit his job and focus his time on building out The Khan Academy, which now has several YouTube channels on specialized topics and many channels in other languages. The Khan Academy has evolved into a nonprofit organization that provides education in myriad ways beyond YouTube.

The Khan Academy’s content on YouTube turned from a pastime into a business, and that very same content on YouTube became part of the marketing mix that promotes The Khan Academy, its brand, and other services. Overall, The Khan Academy is a great example of education on YouTube providing detailed help on a topic many people might struggle with.

Think of the times in the recent past when you may have turned to YouTube to educate yourself. For example, I was teaching a class at the University of Toronto recently, and I asked the audience “Who here has searched YouTube for a how-to type video?” Everyone raised their hands. I asked what people had searched for, and their answers included how to

  • “Repair my dryer”
  • “Replace my car battery”
  • “Get a winged-out’ eye makeup look”
  • “Get wine stains out of carpet”
  • “Open a bottle of wine when you have no bottle opener” (my favorite!)

Is an educational video the right format for your content?

You may want to make education videos when you have

  • A product to demonstrate
  • A service, process, or solution to walk people through
  • Knowledge on a topic people would like to learn about
  • A unique teaching style that people find easy to follow
  • Something you want to tell people about
  • Anything that people may be interested in learning about that somehow can further your goals as a marketer

Remember People turn to YouTube to educate themselves on all manner of topics and tasks. Chances are, if you need help learning how to do something, you’ll find the answer in a video on YouTube.

Types of educational videos

If you want to make educational videos, you have lots of different subgenre styles to choose from:

  • Screencasts
  • Talking head videos
  • Listicles
  • Presentations
  • Lecture and classroom recordings
  • Interviews
  • Demonstrations
  • Illustrated explainer videos
  • Tutorials

Tip Pick a topic and search YouTube.com to see the many different kinds of educational videos available.

The following sections describe each video style in detail.

Screencasts

A screencast is a recording of your computer screen’s output, where activity is occurring on screen to demonstrate your topic, often with an accompanying voice-over. For example, you can record your screen showing someone how to perform a complicated task in a spreadsheet application or use an illustration or doodling tool to draw shapes to demonstrate how to draw a cartoon character. (See Figure 8-2 for an example of a screencast showing how to use Adobe Photoshop.) A screencast approach can show a potential customer how easy your tool is to use or walk existing customers through a process.

Screenshot displaying a video of an Adobe Photoshop tutorial with screencasts that are easy-to-make educational videos.

FIGURE 8-2: Screencasts are easy-to-make educational videos, such as this video of an Adobe Photoshop tutorial.

Screencasts are a great educational tool. To create screencasts, all you need is some screen-recording software and a microphone. The one built into your computer should be sufficient.

Talking head videos

Check your teeth for spinach, turn on a good bright light, make sure the dog is in another room, sit down, turn on your webcam, and hit record— one of the easiest educational videos you can make is a talking head video, where you simply speak to the camera on a topic. See Figure 8-3 for an example from Warby Parker who make extensive use of this approach to provide customer service.

Screenshot of a talking head video depicting a man providing customer service by demonstrating examples of the product.

FIGURE 8-3: This example of a talking head video shows Warby Parker providing customer service by demonstrating examples of the product.

To create a talking head video, make sure that you speak clearly and confidently and stay on topic. Make a plan for the key points you need to hit and in which order.

Marketers may use talking head videos to provide customer service, such as giving an overview of an online course you offer.

Listicles

Listicle videos often take a talking-head style (see preceding section) but break the content into a set of numbered points, such as “9 Things You Didn’t Know About Rhinos” or “Five Steps to Healthier Eating.”

Listicles are a great format because they are an entertaining way to bring snackable — that is, easy to consume —., educational content. For example, if you’re a marketer who is promoting a special kind of cleaning product that has many uses, you may make a listicle video that counts down the top ways to use the product — for example, “101 Ways to Use PowerBriteOut to Clean Your Home This Spring”.

Tip The YouTuber Matt Santoro (http://bit.ly/mattsantoro) makes awesome listicle style videos that educate people on a vast array of topics. His video “10 CREEPY URBAN LEGENDS that turned out to be TRUE!” has more than 12.5 million views. See Figure 8-4 for examples of Matt’s videos.

Screenshot depicting a series of listicle style videos created by a famous YouTuber to educate people on a vast array of topics.

FIGURE 8-4: YouTuber Matt Santoro has made an art form out of listicle videos.

Presentations

If you’re giving a presentation, take the opportunity to capture it on camera in the form of a presentation video. Perhaps you’re presenting at a conference or at a local school on a topic on which you’re an expert, where you’re standing in front of an audience either speaking or speaking in concert with a slideshow presented on a screen. See Figure 8-5 for an example from TEDTalks.

Screenshot of TED talk videos that are the best presentation videos on the Internet, providing a polished presentation-style video experience for the viewers.

FIGURE 8-5: Arguably the best presentation videos on the Internet, Ted Talks are a polished presentation-style video experience.

Tip If you’re presenting at a venue like a school or conference center, you’ll need to work with the organizers to ensure that you capture the relevant permissions. Permission is required for both the venue and any people who may be in the video. Always ask your host first whether you’re able to video the presentation. Often conferences and events are already filming the content and may be able to make the video available to you for your use.

To maximize the quality of the video recording, make sure that you set up your camera so that it’s focused on where you’ll be standing, the presentation screen is visible, and the audio can be captured. Also, do a test run to ensure that your camera can pick up the visuals and sound.

Tip If you’re a business-to-business (B2B) marketer, consider making presentation videos designed to train customers on your product or service.

Lecture and classroom recordings

Lecture and classroom recordings are perfect for teachers of all classes. In this type of video, you record the lecture or class discussion so that students can view the class content at a later date.

Unlike screencasts and talking head videos, which tend to be made with YouTube specifically in mind, lecture and classroom recordings simply capture the action.

Red Bull, the energy drink, has a YouTube channel for their Red Bull Music Academy program (www.youtube.com/user/redbullmusicacademy/videos) that features lectures and talks from artists, performers, academics, and more (see Figure 8-6). Red Bull’s program is designed to foster creativity in music because music is a core part of the Red Bull brand. While the music academy is very much educational content, it helps Red Bull deliver its brand marketing goals.

Screenshot of a YouTube channel that features lecture videos and talks from artists, performers, academics, and more, of the Red Bull Music Academy.

FIGURE 8-6: Red Bull’s lecture videos make up the content of their Red Bull Music Academy.

You can discover more about brand marketing campaigns on YouTube in Chapter 2.

Interviews

One person interviewing another on a topic can be a great format for an educational video and tends to be entertaining. An interview video is a chance for the viewer to sit back and enjoy what the interviewee has to say. Ted, the nonprofit known for its Ted Talk conferences, uses the interview format for some of its content.

Interview-style videos are very popular and have spawned their own subgenres and even parodies. People in Silicon Valley love to call interviews fireside chats to express the idea of a casual and informal conversation between two friends, sitting by a fire (usually just a video of a fire on a tablet or screen) asking and answering questions — just in front of several hundred people!

You may be familiar with the Zach Galifianakis and the Funny or Die parody series “Between Two Ferns.” In this series, Zach interviews a celebrity in a typically awkward or unprepared style, while both sit between two large ferns against a black backdrop. Zach has taken the classic features of interview-style TV shows and turned the format into a vehicle for his YouTube comedy videos. See Figure 8-7 for Zach’s interview with Hillary Clinton.

Screenshot of a YouTube channel with the stereotypical  features of interview videos in which a person interviews celebrities seated against a dark backdrop.

FIGURE 8-7: Zach Galifianakis has fun with the stereotypical features of interview videos.

This approach works well when you have an expert to interview about your product or service. For example, say that you’re marketing your latest water filtration product, which you’ve been testing in developing countries. A potential expert to interview may be one of the on-the-ground researchers who can talk about how the product was used and how it worked in the field.

Demonstrations

If you have a product or a process, a step-by-step demonstration is a great video to make. This type of video provides the audience with a visual demonstration of the steps they need to take. For example, you can demonstrate how to dissect a frog by placing your camera directly above your lab work space and slowly walking the viewer through the process, narrating as you go.

Demonstrations may work if you’re a marketer explaining how to repair the lawn mower you manufacture and sell or how to set up your new outdoor tent product available through local big box stores.

Illustrated explainer videos

A massively popular format is the illustrated explainer video, which is best, ahem, illustrated by the RSA Animate series (www.youtube.com/user/theRSAorg), originally conceived and executed by Andrew Park. Andrew, an illustrator based in the UK, created a cartoon series for the Royal Society of Art’s YouTube channel that took content from RSA speeches (where academics and luminaries gave lectures), and turned them into illustrated, hand-drawn cartoon images to match the audio of the lecture.

Illustrated explainer videos became a popular format, with one RSA video, “RSA ANIMATE: Drive: The surprising truth about what motivates us,” garnering more than 16 million views since it was posted in 2010. The video, shown in Figure 8-8, sets cartoon imagery to author Dan Pink’s talk on human motivation. Later, Bill Gates chose Andrew Park to illustrate his Gates Foundation lecture on the power of vaccines.

Screenshot of a video displaying cartoon imagery to an author’s talk on human motivation.

FIGURE 8-8: Dan Pink’s talk illustrated by Andrew Park.

Warning While explainer videos are incredible videos to deliver a compelling visual explanation of a topic, they require skill and time. You must either be or have access to an animator and also have the patience to make the right choices of what visual to draw to best communicate the point.

Marketers can use these videos to explain how a service works — for example, if you’re a member of the marketing team of a bank, you may make an explainer video that walks people through how a special mortgage product works over the span of its decades-long life.

Tutorials

Quite possibly the most popular format of all on YouTube, tutorials are similar to a talking head video because you’re filming yourself head on, but you’re providing a step-by-step tutorial for a specific task. Tutorials were originally filmed using the built-in webcam in people’s laptops, which inadvertently set the style for many tutorial videos with the camera facing slightly down on the subject.

Tutorials can cover a massive array of topics, from makeup to cooking and DIY projects to giraffe doodles. Tutorials are incredibly popular, with YouTubers creating a steady stream of content explaining how to achieve a certain look or redecorate your bedroom with a new theme.

Tip Marketers can take advantage of this format by creating tutorial videos on how your audience can use your product or by partnering with YouTubers who demonstrate how they use your product. For example, a lot of beauty bloggers and brands like Mac Cosmetics and Sephora have been able to tap into everyone from amateur YouTubers to professional makeup artists to create video content that shows how to use their products. See Figure 8-9 for an example from Shalom Blac, a popular hair and makeup vlogger who creates tutorials. Shalom has more than 70 million video views and 1.1 million subscribers.

Screenshot of a YouTube channel in which a beauty vlogger creates hair and makeup tutorial videos.

FIGURE 8-9: Beauty vlogger Shalom Blac creates hair and makeup tutorial videos.

The distinction between edutainment and how-to

Remember A key distinction with educational videos is that they often tend to be either more edutainment in their style, meaning that they’re entertaining content despite being educational, or more how-to in style, meaning that they’re a more pragmatic explanation of a topic on how to do something.

Compare, for example, an interview with a celebrity on his latest charitable endeavor discussing what he learned from his recent trip to a foreign country versus a video demonstrating how to assemble an above-ground swimming pool in five easy steps. Both are educational videos, but the former leans more to entertainment, and the latter leans more to a practical “here’s how you do that” style.

Remember This difference doesn’t mean that a how-to video can’t be compelling. It’s simply that a how-to video tends to focus on just the information you need in the moment — for example, how to tie a bow tie or the best ways to clean silverware.

A checklist for making educational videos

If you’re going to make educational videos, answer the following questions before you set about recording:

  • Who is the audience for your educational video?
  • Which format will your audience learn best from?
  • What content is your competition?
  • Is your credibility evident?
  • Do you have a brand?

Who is the audience for your educational video?

Think about who you are targeting with your video. Perhaps you will target the novice, with no previous knowledge on the topic, and so you’ll make no assumptions and explain every concept as you go. Perhaps you are targeting experts, so you’ll consider what they may already know. Maybe you’re making a video for an English-speaking country, but people in other countries and languages would love to watch your video. (YouTube offers translation tools!)

Which format will your audience learn best from?

Review the different types of educational videos described earlier in this chapter and think about which format suits the audience the best. Different audiences have different learning styles. In addition, some videos, like talking heads, are easier to make than, say, illustrated explainer videos.

Further, some styles, such as a screencast, work better when scripted. Others, like a lecture, work better when informally planned. Still others, such as an interview, work best when they’re delivered without too much structure, where you’ve planned a handful of questions but don’t yet know which ones you’ll ask in the moment.

Tip The safest approach to ensure a great result is to script your video.

What content is your competition?

Search YouTube to see what content may already exist on the topic you’d like to make a video about. If you’re going to make videos on learning a language, quite a few videos are already out there, so think about how you can make your video different and unique.

If you’re a marketer who is the exclusive creator of a widget, then possibly no videos are already out there about the widget, which makes your job a little easier. However, someone may have bought your widget and made a how-to video explaining how to use it. Perhaps you can curate, or collect, the best of these videos in a playlist on your channel, without the need to make the videos yourself.

You can discover more about curation of other people’s videos in Chapter 12.

Is your credibility evident?

You know you’ve got the credentials to speak on a topic, but viewers discovering your video for the first time may not know that you’re an expert. Providing some context as to who you are will help build confidence that viewers have arrived at the right place.

Remember Tell your audience if you have a master’s degree in widgets and, just like any good teacher and academic, be sure to cite your sources. Just as an endless amount of great educational content is available on YouTube and the Internet, a lot of disinformation is out there, too. If you’re a credible educator and you cite your sources, then people will be able to trust that your information is true and accurate.

Do you have a brand?

If you’re going to make several educational videos, you may want to create a simple consistent brand look that includes your title, description, style of video, and any logo or artwork you use.

Think about the big online educational channels, like Ted (www.ted.com and www.youtube.com/user/TEDtalksDirector) Their style is immediately recognizable, and each video starts with an intro featuring their brand logo, tagline, and music. Don’t make your intro more than a few seconds because people have short attention spans and want to get right to the content.

People Visit YouTube for Entertainment

It’s no surprise that people visit YouTube for entertainment. YouTube may have started as a great place for epic fail, cat videos, and epic fail cat videos, but now it’s a serious entertainment destination. Content creators, including marketers of brands both new and traditional, are creating entertainment content specifically for the platform.

Take a moment to visit your recent YouTube history and see which videos you watched for purely entertainment purposes:

  1. On your computer, visit YouTube.com.
  2. On the left-hand side menu, click History.

    You have options to view your watch history (see Figure 8-10), your search history, the videos you may have commented on, and more.

  3. Consider which of the videos you watched were primarily entertainment videos and whether any of them were connected to a business or brand.

    I bet it’s not all cat videos, and I bet some videos served a marketing purpose.

Screenshot of a person’s YouTube viewing history, displaying a series of car review videos watched by that person.

FIGURE 8-10: An example of my YouTube viewing history. I watch a lot of car review videos!

Is an entertainment video the right format for your content?

You may want to make entertainment type videos to further your marketing goals if you firmly believe people would be interested in viewing these kinds of videos from your brand.

Remember YouTube contains a lot of competition, and many people are making entertaining video content. Viewers have plenty of choices, so if you’re going to use some of your marketing budget to make a video that provides entertainment, be clear about its purpose.

For example, your brand may want to make entertainment type content if

  • You want to show your audience things you do that they may not know about. For example, you may create a web series featuring the community work your workforce participates in. This kind of example brings value to the audience that only your brand can uniquely can bring, and the format makes sense as a way to tell that story.
  • Your product or service is itself connected to entertainment. For example, a toy manufacturer may make prank or challenge videos that show the fun that can be had with its water guns. This video maybe a great way to have its message of “awesome water guns” stand out.
  • You feel that it makes sense for your brand to participate in these kinds of videos. An entertainment video shouldn’t feel like a stretch or an awkward fit. No one wants to see comedy sketches from a bank or a makeup tutorial from an accountancy firm. Ask yourself whether picking this kind of content type is the best choice to achieve your marketing goals and whether the video you want to make is actually going to reach and connect with the desired audience.

You can find many examples of marketers using entertainment-type content on YouTube in order to achieve their marketing goals.

For example, Sony Pictures Entertainment (www.youtube.com/user/SonyPictures), a major movie studio with more than 2.6 million subscribers to its YouTube channel, publish its movie trailers and teasers to its channel. Most movie studios publish behind-the-scenes content, bloopers, interviews, and even mini-movies and clips exclusive to YouTube. These videos meet a marketing need while also providing entertainment. What I really love about Sony Pictures Entertainment is that it creates playlists that link to other people’s video content that relates to its movies, broadening the entertainment value its channel provides. For example, the playlist “Fun With Our Cast!” features clips from a variety of other media outlets, such as BBC Radio 1’s interview with Tom Hardy for the movie “Venom” where kids ask difficult questions (see Figure 8-11).

Screenshot of a YouTube channel displaying an entertaining video from BBC Radio 1, which an entertainment company links to from its channel’s playlist.

FIGURE 8-11: Tom Hardy answers difficult questions in this entertaining video from BBC Radio 1, which Sony Pictures Entertainment links to from its channel’s playlist.

Sure, movie studios are an easy example of marketers who create entertaining content on YouTube because the product they are selling is entertainment content! Other brands, whose core business isn’t in content, still may create purely entertaining content.

Types of entertainment videos

Tons of entertainment video formats are on YouTube, and new creative approaches are being created all the time. Some of these formats may make sense for marketers, and some may not. Here are just a few the most popular formats for entertainment content:

  • News and celebrity entertainment shows
  • Fictional shows and web series
  • Short films, full-length movies, and documentaries
  • Video game walk-throughs
  • Unboxing, review, spree, and haul videos
  • Vlogs
  • Comedy, sketch, and parodies
  • Pranks and challenges
  • Music, dance, lip synch, and more
  • Tutorials
  • Super cuts

News and celebrity entertainment shows

You’ll be able to find on YouTube most major news establishments, such as ABC, Fox, BBC, CBC, and CNN, as well as TV celebrity entertainment channels like E! News. These entertainment shows often feature news that’s happening right now, as well as clips and content from the past.

CNN’s channel features up-to-date content from the day, along with playlists, such as “Best of Van Jones,” “Best of Chris Cuomo,” and “Best of Jake Tapper” (see Figure 8-12). YouTube even has its own news channel, which it describes as a “destination featuring comprehensive up-to-date coverage on the latest top stories, sports, business, entertainment, politics, and more.”

Screenshot of a YouTube channel displaying a series of CNN playlists depicting important news content.

FIGURE 8-12: CNN’s playlists show its “Best of …” news content.

Most marketers won’t create news-style content, relying instead on their product or service being newsworthy and mentioned by other news creators. However, you may choose to parody the news format or perhaps create your own series of videos providing news-style updates that relate just to you. For example if you’re a not-for-profit, as part of your marketing efforts, you can create news-style videos that communicate the work you’re doing in various communities.

Remember News content isn’t limited to the big news brands, however, as many YouTubers are creating videos in their own news-type format. YouTuber Philip DeFranco delivers news and pop culture videos five days a week (see Figure 8-13).

Screenshot depicting a YouTuber creating pop culture news content with an audience of more than 6.2 million subscribers.

FIGURE 8-13: Philip DeFranco is a YouTuber creating pop culture news content with an audience of more than 6.2 million subscribers.

Fictional shows and web series

People all over the world are creating video web series, which are just like a TV show but without the need of a greenlight from the studio boss. The sky is the limit with creating shows.

For example, comedian Brian Jordan Alvarez created a show for YouTube entitled “The Gay and Wondrous Life of Caleb Gallo,” which had five episodes of around 20 minutes length each (see Figure 8-14). The show, named IndieWire’s best web series of 2016, in part helped Alvarez land representation with CAA (Creative Artists Agency) a major talent agency in Hollywood.

“Screenshot depicting the web series ““The Guy and Wondrous Life of Caleb Gallo””, which had five episodes of around 20 minutes length each.”

FIGURE 8-14: Brian Jordan Alvarez’s web series “The Gay and Wondrous Life of Caleb Gallo.”

Tip A typical marketing approach for fictional shows and web series is to provide product integration. For example, say you’re marketing a new kind of bicycle your company has manufactured, and so you reach out to a YouTuber creating a fictional web series and agree to feature your bicycle in the show. You provide the product, and the YouTuber writes a story line into the show that features the bike.

Short films, full-length movies, and documentaries

People are creating and uploading their short and full-length movies and documentaries. Plus you’re able to rent mainstream movies through YouTube directly.

YouTuber Shane Dawson experiments with the documentary approach, creating long-form videos detailing the lives of other YouTubers, such as Jeffree Star. In September 2018, Dawson published a multipart documentary about the YouTuber Jake Paul.

Tip If you’re an actor, writer, or producer, making content and publishing on YouTube is a great way to market yourself and springboard into bigger projects in other channels.

Video game walk-throughs

Video gaming is a massive category on YouTube. If you’re not a gamer, search for video game walk-throughs, and you’ll come across something that may seem quite strange: People video themselves playing video games (see Figure 8-15), and millions of people watch these videos.

Screenshot of a popular game with more than 18 million subscribers. On the right is displayed various video games created by people using themselves as the cartoon character.

FIGURE 8-15: Ninja is a popular gamer with more than 18 million subscribers. He makes videos of himself playing the game Fortnite.

Tip Gaming is so big, YouTube created a gaming specific destination for it at https://gaming.youtube.com.

This format obviously presents an opportunity for marketers who are in the gaming space. Reaching out to YouTubers to play your game is an amazing way to get an audience to see the new game you’ve released. For marketers not in the gaming industry, companies that make merchandise can tie in related products to big game titles.

Unboxing, review, spree, and haul videos

Millions of YouTubers are creating videos daily that show them reviewing a product that they bought or that a marketer sent to them to review.

Unboxing videos are massively popular (see Figure 8-16). In an unboxing video, you provide a clear demonstration of a new still-in-the-box product that you’re slowly and methodically removing from its packaging, pulling out and discussing each item in detail. Unboxing videos are sort of a product-porn approach to exciting new products like the latest gadgets and toys. You may not even talk much about the product, how it works, or what it’s like, as unboxing videos are more about the experience of opening the box for the first time than anything else.

Screenshot displaying a series of videos in which Unbox Therapy provides beautiful unboxing videos of tech gadgets and more, having more than 12 million subscribers.

FIGURE 8-16: With more than 12 million subscribers and 2.2 billion video views, Unbox Therapy provides beautiful unboxing videos of tech gadgets and more.

In review videos, you might skip the unboxing and instead provide your detailed review of the features of the product. You’ll walk people through a product’s functions, showing how it works and providing commentary on what you think of it.

YouTubers also create a spree or haul video where a person makes a video showing the items they just purchased. In a spree or haul video, you walk through each item, where you bought it, the price, why you bought it, and so on.

Some of these videos can snag tens of millions of views and are often a great way for marketers to take advantage of showcasing their product.

Remember If you’re a marketer who sends a product to a YouTuber to feature in a video, that YouTuber must disclose that she was sent this product for free by the manufacturer. In the United States, the Federal Trade Commission (FTC) enacted laws to regulate paid endorsements, requiring all content creators who accept free goods and services to ensure that they fully disclose that the items were either received for free or as part of a paid promotion.

Vlogs

Vlogs are a whole group of entertainment videos that are very much about the person simply talking about their life, their adventures, family, stories, and more. The video equivalent of writing a blog post, vlogs can be short diary entry bursts of a few minutes or longer videos of 20 minutes or more showing the events in a person’s life. Vlogs tend to be popular with top YouTubers who have fan bases who love to follow along with their lives (see Figure 8-17).

Screenshot displaying a series of videos in which a vlogger has been posting videos on YouTube since 2010 and has more than 2.85 billion video views.

FIGURE 8-17: Jenna Marbles, a vlogger, has been posting videos on YouTube since 2010 and has more than 2.85 billion video views.

A specific kind of vlog is the drive-with-me video, where you place a camera on your dashboard, go pick up a friend, and record yourselves talking while driving them somewhere. A drive-with-me video is sort of a twist on the interview approach and is popular in large part due to the success of shows like “Comedians in Cars Getting Coffee” from Jerry Seinfeld and “Carpool Karaoke” from James Corden.

Ask-me-anything video are one subtype of vlogs. In this subtype, fans can ask any questions they like. Other video subtypes can show YouTubers listing their favorite things or their daily routine or reacting to things like watching a performance or trying something new.

Tip Marketers may find opportunity in these formats by inviting YouTubers with large audiences to visit their showroom or retail store or having them talk about how they use a product or service throughout their day. For example, if you’re a car dealer, you can create a drive-with-me video. Just as with product reviews and haul videos, any promotion must be declared by the content creator.

Comedy, sketch, and parodies

Whether it’s a popular YouTuber or your kids filming themselves in the basement, comedy, sketch, and parody videos are big on YouTube. In a comedy video, you may simply be telling jokes stand-up style. In a sketch, you may have created a whole sketch show with some friends. In a parody video, you may parody a video that’s popular in culture by remaking it. Comedy is a popular category.

Marketers may have to get creative as to how they leverage these kinds of videos. Perhaps you’re a bar owner, and you decide to have an open mic. Posting the comedy routines (with permission, of course) may be a great way to promote your weekly night and general attendance at your bar.

Some years ago, an advertising agency in Canada made a parody video, shown in Figure 8-18, to promote its services by relaunching itself as a “Catvertising Agency.” The video garnered 2.5 million views. You can see the video at http://bit.ly/catvertisingexample.

Screenshot displaying the video parodies created by a person in the advertising industry and his online video’s obsession with cat videos.

FIGURE 8-18: John St’s Catvertising video parodies the advertising industry and online video’s obsession with cat videos.

Pranks and challenges

In life, I’m not a fan of pranks, but the popularity of people pulling pranks on their friends, and even strangers, is undeniable. In prank videos, hidden cameras capture the creator setting up unwilling victims in any number of prank scenarios, such as walking into a room only to be slapped and sprayed with whipped cream.

Perhaps some marketers can take advantage of the prank format – for example, if you’re a toy manufacturer where your product lends itself to kids playing harmless pranks on each other, you can create a series of videos of gentle pranks that kids could copy and play on their friends.

Remember Content that endangers people, especially minors, is prohibited per YouTube’s content policy. Familiarize yourself with the policies by visiting www.youtube.com/yt/about/policies.

I’ve venture to say that challenge videos are a smarter option for marketers to consider. In a challenge video, people attempt a seemingly impossible challenge, with the resulting video showing just how amazingly capable humans can be when they set their mind to it.

Dude Perfect is a YouTube channel with more than 33 million subscribers, and its most popular video at the time of writing is “Ping Pong Trick Shots 3” (see Figure 8-19) with more than 155 million views. What’s amazing is that the video is a partnership with Oreo, opening with a truly epic Rube Goldberg machine that incorporates Oreos and milk, with a subtle but clear message “Sponsored advertising by Oreo Dunk Challenge”.

Screenshot displaying a YouTube channel with more than 33 million subscribers, and its most popular video with more than 155 million views.

FIGURE 8-19: Dude Perfect’s Oreo Dunk Challenge video.

Challenge videos are a popular format, and this Oreo example is a great way to show how a marketer can take advantage of this approach. Partnering with a big YouTube channel like Dude Perfect may not be in the budget of all marketers, but I imagine the folk at Oreo were very happy with their investment and the marketing return of having such a massive volume of video views of a piece of content with great product integration.

Each year, new challenge trends emerge. For example, in 2018, a popular challenge was the “What the Fluff?” challenge. Thousands and thousands of people made videos where they hid behind a sheet in front of their dogs, quickly hiding as they dropped the sheet. Their dogs became confused and concerned by this magic trick and began searching for their owners. If people didn’t have a dog, but they did have a cat, they tried the challenge on them — and quickly discovered that cats don’t care where you go!

Music, dance, lip synch, and more

Of course, you’ll find music videos on YouTube — just take a look at what’s trending, and you’ll mostly likely see the latest release from the hottest artist. You’ll also find people creating their own music, music videos, and even lip synch videos thanks to platforms like TikTok (www.tiktok.com).

Typically, marketers have worked with big artists to include product integration in their videos or to sponsor the artist’s wardrobe or tour.

Warning Smaller marketers who aren’t familiar with the world of music, especially rights management and clearances, would be wise to avoid using music that they haven’t secured the rights to. YouTube runs a tight ship when it comes to copyright.

See Chapter 15 on music, copyright and Content ID, YouTube’s system to help content creators manage their copyright.

Tutorials

Even though tutorials are also a kind of educational video, they deserve a mention in the entertainment category, too. People may search for tutorials because they actually do want to implement the tips themselves, but a lot of people will watch videos like makeup tutorials simply for the entertainment. For example, not everyone needs to actually create a full unicorn makeup effect (see Figure 8-20) or use advanced prosthetics, but they may enjoy watching someone do just that.

Screenshot of a YouTube page depicting the video of a girl with a full unicorn makeup designed using advanced prosthesis.

FIGURE 8-20: Do you want to look like a unicorn? Well, now you can, thanks to YouTube.

Fashion shows, what I’m wearing videos, outfits for the season, styling videos, interior design videos, and so many more fall into the bucket of “how I created this look.” These video formats are great for marketers to tap into as integrating products and services into these videos is often straightforward. For example, perhaps you run a small chain of hardware stores in a college town. You can create tutorial videos showing how students can create a study space in their dorm room with a few simple tips, tricks, and supplies from your store.

Super cuts

Perhaps one of the simplest forms of video entertainment that YouTube is especially good at delivering are super cuts.

A super cut is a compilation of short video clips of the same type — for example, fail videos showing people falling or making mistakes that hurt them in quick succession.

Fail Army is a YouTube channel with 14 million subscribers, and over 4.8 billion video views. It has built a following based on its super cut videos of things like “Bark: Dog Fails” (see Figure 8-21) and “Amusement Park Fails.”

Screenshot of a YouTube channel with 14 million subscribers that makes popular super cuts of people, pets, and more making fools of themselves.

FIGURE 8-21: Fail Army makes popular super cuts of people, pets, and more making fools of themselves.

Perhaps marketers can find topical areas where it may make sense to sponsor this kind of content — for example, if you operate an amusement park or make a product that could cleverly stop a fail from happening.

If you’re looking for a good laugh, just search YouTube for vines I quote every day. I found these kinds of videos when researching this chapter and lost 15 minutes of my life just transfixed by these dumb hilarious short videos. I laughed so hard I spat out my drink.

Tip Marketers can make effective use of tons of entertaining video formats. As you watch videos on YouTube, make a note of the videos your audience may like and think about how you can integrate your marketing efforts into that format.

Lean in versus lean back

An interesting distinction to consider when you’re thinking about entertainment videos on YouTube is the idea of leaning in versus leaning back.

Imagine these two scenarios:

  • Scenario 1: You’re visiting a friend and want to show her a video you recently found because you know it’ll make her laugh. It’s a short video of around 2 minutes on YouTube, so you pull out your mobile phone, find the video in your watch history, and play it for her while holding the phone. (She laughs, and you talk about where to go for dinner.)
  • Scenario 2: You arrive home from work after a long day and plonk yourself down on the couch. You turn on your smart TV, fire up Netflix, and start the next episode of the show you’re currently watching. Maybe you watch the whole episode of around 20 minutes, or perhaps you binge a few before moving to the kitchen to make dinner.

In the first scenario, your physical posture is more leaned in in that you’re leaning toward the screen when watching the content, and you’re bringing the phone closer to your face. In the second scenario, you are physically leaned back.

In the recent past, marketers have used this notion of lean in versus lean back to describe the idea that digital sites like YouTube and Facebook are more engaged because you are leaning in (both physically and mentally) whereas TV is a more passive content viewing environment. The idea here is that advertising on digital channels, rather than on TV, must be better because the viewer is more engaged. Whether or not this idea is true isn’t super important, but the distinction is an interesting tool for when you’re deciding what entertainment type content you may make.

Would you prefer shorter entertainment video content, designed more for smaller screeners like mobile phones, or would you prefer to make longer format content, perhaps better viewed on a larger screen?

The question is not whether you want more or less engagement. Rather, it’s a question of what’s the best kind of content to make for the viewing environment your audience will want to watch in.

Tip Observe your own behavior this week. For example, throughout the day, when I have a few minutes to kill, I like to watch short comedy clips on my phone from late night TV show hosts doing their monologue. Later in the evening, I’ll use my tablet to watch videos on YouTube when I’m eating or when I’m sitting on the couch. (Perhaps that’s somewhere between lean in and lean back!)

A checklist for entertainment videos

The checklist for entertainment videos is similar to the educational checklist described in the section “A checklist for making educational videos,” earlier in the chapter. However, you do need to think through some differences.

If you think entertainment-type videos are a good fit for your marketing needs, think about the following questions before you get started:

  • Who is the audience for your entertainment videos?
  • Which format will your audience like the most?
  • Which content is your competition?
  • Do you have a brand?

Who is the audience for your entertainment videos?

Think about who you want to reach with these videos. Remember, a lot of great video content is already out there, so you need to know exactly what your audience likes to watch so that you can give them a quality video that makes the cut.

Which format will your audience like the most?

Pick the format that will appeal to your audience and that makes sense for your brand to create.

For example, if you’re a marketer promoting your company’s new makeup range, it absolutely makes sense to make a series of makeup tutorials, and perhaps you could partner with a popular YouTuber to help you create them. If you’re a fashion stylist or personal shopper, you could make a series of videos about your life, your clients, your tips and tricks, and what it takes to pull together everything needed for a magazine’s editorial photoshoot. In these examples, entertainment-type content can play a role as a marketing tool.

Which content is your competition?

Don’t just look for your business competitors, but search for related entertainment videos made by YouTubers. These videos will give you clues as to what makes for a great video, which will help you get started. Ideally, you’ll find a way for your brand to bring something unique to the video so that you don’t end up making a video that no one asked for and no one needs.

Is your credibility evident?

Warning Only make entertainment-type videos if it makes sense for your brand and your marketing goals. If you don’t have the permission or credibility to make these videos, people won’t watch.

If your company makes dog food, perhaps you can make a parody of an unboxing video where you film dogs just tearing into the packaging, which is actually quite funny.

If you’re a local decorative items and souvenir store, you don’t need to make a music video. (although if you search YouTube for Selling is Service Song, you’ll find a cringeworthy but also kind of awesome video about how someone delivers customer service.)

Do you have a brand?

Find a way to integrate your brand without compromising the video and making it feel too much like an ad. However, not including your brand means that the video doesn’t deliver any kind of marketing benefit.

It can be a fine balance and tricky to get right, but audio mentions, a logo in the corner, or imagery in the video itself of your logo or product can all work.

Remember Viewers are happy to see brands and products integrated when it’s done well, but it sticks out like a sore thumb when done poorly.

People Visit YouTube for Inspiration

You can interpret the idea of inspirational video content in a few ways. For example, a video explaining how to renovate your basement can provide inspiration for your project, or a video from your favorite YouTuber talking about his gym routine may provide inspiration to take up some daily exercise.

Remember When it specifically comes to marketers, this category of video on YouTube speaks more directly to videos that make you step back and look at life and the world around you differently.

Case studies

Inspirational videos can be an effective tool for marketers as the following examples demonstrate:

  • Dove Men+Care (18 million views)
  • WestJet Christmas video (48 million views)
  • Volvo Trucks (90 million views)

Dove Men+Care

In 2015, Dove published a video titled “Dove Men+Care shares your first fatherhood moments this Father’s Day.” With more than 18 million views, this video, shown in Figure 8-22, is a super cut of candid video clips showing men finding out that they are soon to become dads. Their partners have each found creative ways to deliver the message — for example, you see a man opening a box to find the positive pregnancy test or a gift bag containing baby clothes — and their reactions are incredible and emotional.

Screenshot of a YouTube video sharing the first fatherhood moments of men on Father’s Day.

FIGURE 8-22: Dove Men+Care shares your first fatherhood moments this Father’s Day.

Interspersed throughout the video are messages from Dove, such as “Real strength means showing you care even from the very first moment,” with the video ending with the message “Share your advice and help new dads grow stronger. #RealStrength” and the tagline “Care makes a man stronger.” Search for the long video that lasts just over a minute, watch it, and you’ll cry every time.

This video doesn’t feel like an advertisement, but it is part advertisement and part content. It’s designed to elicit an emotional reaction in the viewer, and it’s very effective at that! I’ve watched the video a hundred times, and it still gets me.

Marketers, like Dove, know that if they pull on your emotional heartstrings, they’ll be able to communicate their message and reach a massive audience of people, many of whom will share this video with friends and family.

Tip Shareability is a tricky thing to achieve with any video, but stories of personal triumph, emotional and relatable stories of people who fight against the odds, or stories about those who are experiencing fundamental and defining moments in life tend to be very shareable. Much like memes, inspirational videos of this sort are essentially built to encourage sharing.

A meme is a humorous image, video, or piece of text that spreads rapidly across the Internet within culture. You can think of memes as shareable units of culture. People use memes to express jokes, opinions, thoughts, feelings, and commentary.

WestJet Christmas Miracle

One of the earliest examples of a marketer using the inspirational video approach on YouTube comes from WestJet, the airline who in 2013 published a video “WestJet Christmas Miracle: Real-time Giving”.

Set to Tchaikovsky’s “Dance of the Sugar Plum Fairy”, the video opens with a rewritten narrated version of “’Twas the Night Before Christmas,” which tells the story of how WestJet surprised passengers in a very unexpected way. The 5:25 long video (that’s a long ad!) shows Santa Claus, on a TV screen, interacting with travelers as they arrive at the airport to travel across Canada. While the passengers are on their plane heading to their destination, the WestJet team buys the gifts people had asked for. When the passengers arrive at the other end of their journey, the gifts are waiting for them on the carousel. Shocked passengers open gifts, from TV screens to socks and underwear to tablets and phones and even flights home. A lot of people cried.

This video, shown in Figure 8-23, has delivered more than 48 million views and is a wonderful brand campaign, demonstrating both WestJet’s service as an airline (which you should choose when flying home at Christmas to visit family) and its brand, which aims to bring joy into people’s lives throughout the year. Since the success of this video, WestJet has made videos most years at Christmas.

Screenshot of a YouTube video demonstrating the service provided by an airline, which garnered more than 48 million views.

FIGURE 8-23: The “WestJet Christmas Miracle: Real-time Giving” video, which garnered more than 48 million views.

Volvo Trucks

Perhaps the best example of a brand creating an inspirational video to communicate a marketing message comes from Volvo.

Most people have seen the video “Volvo Trucks — The Epic Split feat. Van Damme (Live Test)” as it’s now racked up more than 90 million views (see Figure 8-24). It’s a beautifully orchestrated and visually stunning video set to the music of Enya that shows Jean Claude Van Damme (“The Muscles from Brussels”) doing a split between two moving reversing trucks, demonstrating both his prowess as a fit and coordinated artist, and Volvo’s “Dynamic Steering: technology that delivers an incredibly stable and precise ride on these largest of vehicles”.

Screenshot of a YouTube video depicting a famous artist performing an epic split in Volvo Truck’s massively popular viral video.

FIGURE 8-24: Jean Claude Van Damme performing an epic split in Volvo Truck’s massively popular viral video.

This video wowed people when it came out in 2013 and is still being watched today. Comments from people include

“I think this is actually the best commercial I've seen in my life and, quite probably, the best commercial ever. Whoever came up with this idea should get an award or something.”

“I watch this once every few months for motivation. Never fails.”

“You know your ad rocks when people actually look for it on YouTube, not when it pops up before a video.”

Who would have thought that an advertiser could make an ad longer than five minutes, have more than 90 million people watch it (some of those views were supported with paid media), and that people still want to watch it years later?

Since this video was published, Volvo Trucks has continued to make videos that aim to inspire with their sheer audacity. Search YouTube for one of their follow-up videos, “Volvo Trucks - Look Who’s Driving feat. 4-year-old Sophie (Live Test)”, which has more than 15 million views.

Is an inspiration video the right format for your content?

When deciding whether an inspiration video is right for your content, ask yourself two questions:

  • Does an inspirational video make sense for your brand? Consider the story that your brand has permission to tell. Look for the story you already have. For example, perhaps your business is a local restaurant who provides a grant to pay for tuition for a local student in need to take a cookery course. Telling that person’s story is something your company has permission to do and may be a lovely way to let more people know about who you are and what you offer. (See the sidebar “The ill-advised copycat” for a video that didn’t quite work out as planned.)
  • Is your idea for a video cost-effective? The Dove example described earlier in this chapter made use of candid footage, which a marketer can find on YouTube and simply request permission (perhaps with payment) to use from the video owner. Candid footage can be a very cost-effective way to produce the ad. The Volvo Trucks example, however, would have taken a team of people and a lot of insurance to pull off. Budget would be required for the equipment, the trucks, the rehearsals, the location, and some paid media to support the video. Look for creative ideas that are cost-effective if you’re working with a smaller budget. Even Volvo Trucks had no guarantee the video will be a hit.

    If you search YouTube for “Volvo Trucks Casino,” you’ll find some unofficial uploads of the Volvo Truck ad (which appears to be missing from its official channel) featuring a prank pulled on a valet at a casino on the Italian Riviera. The video looks like it would have been expensive to make. Although it’s still pretty great, it didn’t perform anywhere near the level of the Volvo Trucks Jean Claude Van Damme video.

A checklist for making inspirational videos

Making big, shareable inspirational videos can be a bold approach for a marketer to tackle, so think through the following points before getting started:

  • Audience: The audience for these types of inspirational videos is typically broad because they tap into universal human truths, so think through how reaching that broad audience would serve your marketing needs. Perhaps you’re a big brand with a nationwide operation, such as WestJet or Dove, where your audience is anyone who ever needs to travel or, um, wash themselves, which is most people.
  • Cultural trends: The kinds of stories that resonate with people do fluctuate over time due to trends in culture. For example, during times of political and global uncertainty, people may be more interested in videos that tell stories of individuals’ personal triumph in the face of adversity, as they are a reminder that anyone can make positive change and overcome challenges despite the wider world around them. Think about what’s happening in the current cultural climate and what kinds of stories are resonating with people at the time.
  • Format: You may be able to follow some conventions of approach to format, but the best videos will find new and compelling ways to tell these stories. Rather than copying videos that have worked in the past, marketers must find new ways to tell inspiring stories. Using the principles of good storytelling to guide your video creation is easier than copying the approaches of other videos.
  • Credibility: Audiences won’t respond to your video if you, as the marketer, don’t have permission to tell the story you’re telling. If you’re going to tell a story of inspiration, make sure that you have permission in the eyes of the audience to be the one who tells it.
  • Brand: While including your brand may seem counter to the idea of an inspirational storytelling video, you need to find ways to incorporate your brand into the video. Otherwise, you may get millions of views, but no one will know it was for your brand, product, or service. Brand elements go beyond just your logo or tagline and include visual clues of colors, people using the product or service, the places where your brand may appear, and more.

Connecting Formats to a Content Strategy

Marketers need to have a clear and considered content strategy to apply to the myriad options for great content formats. One approach may be to use your instincts to simply pick a style of video to make — for example, an educational video that shows how your product helps with a DIY task or an inspirational video that shows your company’s community work. However, creating a strategic approach to content will typically serve most marketers better, ensuring that they don’t waste time and money creating the wrong video.

You can use the worksheet in Table 8-1 to generate and evaluate different ideas for the types of videos you might make. Look through this chapter and note down the video ideas you want to explore, one per worksheet. After you collect a few, evaluate which ones you think are best to pursue.

TABLE 8-1 Video Content Format Worksheet

Question

Your response

What do I want to accomplish with my video? (Circle the answer.)

Educate

Entertain

Inspire

What type of video will I make?

What will be in the video?

Who is this video for?

What need does this video solve?

Who is the competition? Can I do better?

Do I have the credibility needed to make this video?

How will I include my brand, product, or service?

What business goal will this help me achieve?

How will I measure success?

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