Use this to develop your understanding of why some people react more positively to your instructions than others.
The limbic system is the collective name for the audio, visual and tactile neural connections in the human brain that affects learning and motivation. Donald Hebb formulated a theory to explain what actually happens when limbic systems in the brain are simultaneously and repeatedly active. He claimed that this created the synapses (or links) that lead to cell assemblies through which connections are made.
Hebb uses the example of a baby hearing footsteps to describe how the process works. After the footsteps, an assembly is excited and the baby will be motivated to have either a positive or a negative reaction to the footsteps, depending on whether the person is someone they have grown to love or fear. Here’s how the limbic process can be depicted:
Understanding how to apply Hebb’s theories as a manager is based on the principle that instructions given to someone affect the brain in two different ways: It creates brand new synapses or links (most common in younger people) or rearranges existing ones (more common in adults). Either way, the brain is remoulded to respond positively or negatively to the instructions.
To use Hebb’s theory effectively as a manger, you need to:
The phrase ‘cells that wire together, fire together’ is often used as a metaphor to describe Hebb’s theory; meaning that if someone continually reacts in a certain way, then the neurons in their brain tend to strengthen that reaction, becoming what we know as habit. Managers need to appreciate when that habit needs to be fostered or changed. The more deep-rooted the habit, the more difficult it may be to change.