Author

Jessica Keyes is president of New Art Technologies, Inc., a high-technology and management consultancy and development firm started in New York in 1989.

Keyes has given seminars for such prestigious universities as Carnegie Mellon, Boston University, University of Illinois, James Madison University, and San Francisco State University. She is a frequent keynote speaker on the topics of competitive strategy and productivity and quality. She is former advisor for DataPro, McGraw-Hill’s computer research arm, as well as a member of the Sprint Business Council. Keyes is also a founding board of director member of the New York Software Industry Association. She completed a two-year term on the Mayor of New York City’s Small Business Advisory Council. She currently facilitates doctoral and other courses for the University of Phoenix and the University of Liverpool. She has been the editor for WGL’s Handbook of eBusiness and CRC Press’ Systems Development Management and Information Management.

Prior to founding New Art Technologies, Keyes was managing director of R&D for the New York Stock Exchange and has been an officer with Swiss Bank Co. and Banker’s Trust, both in New York City. She holds a masters of business administration from New York University, and a doctorate in management.

A noted columnist and correspondent with over 200 articles published, Keyes is the author of the following books:

  • Balanced Scorecard, CRC Press, 2005
  • Bring Your Own Devices (BYOD) Survival Guide, CRC Press, 2013
  • Datacasting, McGraw-Hill, 1997
  • Enterprise 2.0: Social Networking Tools to Transform Your Organization, CRC Press, 2012
  • How to Be a Successful Internet Consultant, 2nd Ed, Amacom, 2002
  • How to Be a Successful Internet Consultant, McGraw-Hill, 1997
  • Implementing the Project Management Balanced Scorecard, CRC Press, 2010
  • Infotrends: The Competitive Use of Information, McGraw-Hill, 1992
  • Knowledge Management, Business Intelligence, and Content Management: The IT Practitioner’s Guide, CRC Press, 2006
  • Leading IT Projects: The IT Manager’s Guide, CRC Press, 2008
  • Marketing IT Products and Services, CRC Press, 2009
  • Real World Configuration Management, CRC Press, 2003
  • Social Software Engineering: Development and Collaboration with Social Networking, CRC Press, 2011
  • Software Engineering Handbook, CRC Press, 2002
  • Technology Trendlines, Van Nostrand Reinhold, 1995
  • The CIO’s Guide to Oracle Products and Solutions, CRC Press, 2014
  • The Handbook of eBusiness, Warren, Gorham & Lamont, 2000
  • The Handbook of Expert Systems in Manufacturing, McGraw-Hill, 1991
  • The Handbook of Internet Management, CRC Press, 1999
  • The Handbook of Multimedia, McGraw-Hill, 1994
  • The Handbook of Technology in Financial Services, CRC Press, 1998
  • The New Intelligence: AI in Financial Services, HarperBusiness, 1990
  • The Productivity Paradox, McGraw-Hill, 1994
  • The Software Engineering Productivity Handbook, McGraw-Hill, 1993
  • The Ultimate Internet Sourcebook, Amacom, 2001
  • Webcasting, McGraw-Hill, 1997
  • X Internet: The Executable and Extendable Internet, CRC Press, 2007
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