Index
A
Abbreviated Project Closeout Checklist (Instrument 2-Y), 91
Abbreviated Project Planning Checklist (Instrument 2-E), 43
achievement-oriented individual, 96
affiliation-oriented individual, 96
analogous estimating, 20–21, 23
anonymous rating process, 100
appraisal systems, 97–99
Areas of Project Management Competency, 103
Assessing the Usefulness of Templates/Processes (Instrument 4-H), 327–329
B
benchmarking, 2
best practices development, 9
bottom-up estimate, 17–18
Brief Post-Delivery Project Audit (Instrument 2-Y), 88–90
business processes, 2
C
capability metrics, 289
Change Order Request Form (Instrument 2-N), 60–61
Characterizing Project Risk (Instrument 2-S), 80
client-centric project performance metric systems, 33–34
client requirements, 12–15
client signoff, 15
collaboration, 9
Collaborative Leadership Instrument (Instrument 3-G), 162–163
Communications Management Plan, 101–102
competency, 9
compliance metrics, 288
conflict, 9
Continuous Improvement in Processes (Instrument 4-A), 307–308
Continuum from Strategic Vision to Project Deliverable, 13
contractor evaluation indices, 29
cost, managing, 12
cost-plus contracts, 27–28, 30
Critical Success Factors for Project Managers, 106
Customer Satisfaction (Instrument 4-J), 343–344
D
Defect Identification Log (Instrument 2-C), 41
defects in deliverables, 14
Defect Tracking Log (Instrument 2-D), 42
Documenting Lessons Learned (Instrument 4-I), 330–342
earned value in deliverable modules, 32
Effectiveness of Team Meetings (Instrument 3-H), 164
Effectiveness of the Project Management Office (Instrument 4-F), 319–322
Effectiveness of the Work Breakdown Structure (Instrument 2-H), 47–49
efficiency, 9
enterprise metrics
project management maturity, 282–286
Project Management Office Effectiveness, 281
purpose, 280
estimate parameters, 22–23
F
failed projects, 3
Focus of Metrics, 10
friendliness, measuring, 94–95
full-circle evaluation, 99
H
historical data collection, 9
human behavior, 7
I
implementing metric programs design, 347–350
goals, 345–347
model and index attributes, 350–352
schedule, 353–354
Importance of Quality Initiatives to the Enterprise (Instrument 2-I), 50–52
improvement metrics, 289
index, 8
input indices, modular and parametric models, 22
intellectual capital model, 94
K
Knowledge and Competency Requirements by Project Position (Instrument 3-J), 235–259
L
life-cycle processes, 3
lump-sum contract, 27
M
management-by-projects approach, 1
Maturity Assessment (Instrument 4-D), 315–316
mechanical features, deliverable attribute, 12
metrics
categories, 9–10
definition of, 5–8
importance of, 1–2
purpose, 3
Metrics Collection Checklist (Instrument 5-A), 355
Metrics Implementation Checklist (Instrument 5B), 356
model, 8
modified square-root rule, 24
modular estimating, 22
multi-level feedback evaluation, 99
multi-rater evaluation, 99
N
non-measurable activities, 31
O
objectives, 12–13
Organizational Management Style Inventory (Instrument 3-B), 118–123
Organizational Metrics Categories (Instrument 4-E), 317–318
Organizational Project Management Attributes Checklist (Instrument 4-C), 311–314
P
parametric estimating, 20–22
People Capital for Project Management (Instrument 3-A), 94, 111–117
people issues, 6
people metrics. See Project People Metrics
performance metrics, 286–287
Personal Orientation and Preferences Style (Instrument 3-D), 127–136
personnel appraisal systems, 97–99
physical size, deliverable attribute, 12
physical speed, 13
physical tolerance, 13
planning, 15
PMO. See Project Management Office portfolio management indices financial, 305
importance of, 304–305
project selection, 305–306
strategic, 305
portfolio management models importance of, 301–302
project funding distribution, 303
project ranking, 304
project scoring model, 302–303
portfolio management system data, 297
formalized, 297
impact assessment, 301
importance of, 295
initial project selection, 298
midstream project evaluation, 299
project categories, 299–300
purpose, 296
sequence of activities, 298
Post-Delivery Project Audit Checklist (Instrument 4-G), 323–326
power-oriented individual, 96
preliminary estimates, 19
procedure enhancement, 9
Procurement Management Plan, 15
productivity, 9
progress monitoring, 9
Project Change Management Checklist (Instrument 2-O), 62–63
Project Charter (Instrument 2-A), 37–38
project contract documents, 26–27
project management, 3–5
Project Management Checklist (Instrument 2-Q), 67–78
Project Management Competency, 103
Project Management Duties (Instrument 3-I), 165–234
project management maturity capability metrics, 289
compliance metrics, 288
definition, 2–3
focus, organization metrics, 286
importance of, 282–283
improvement metrics, 289
leader level, 286
maturity level descriptions, 285–286
maturity ranking scale, 283–284
performance metrics, 286–287
portfolio management indices, 304–306
portfolio management models, 301–304
portfolio management system, 295–301
project management office, 289–292
resource breakdown structure templates, 292–295
stability metrics, 287–288
work breakdown structure templates, 292–295
Project Management Maturity Level Descriptions, 8
Project Management Office (PMO)
definition, 11–12
effectiveness, 290
functions, 290
metrics, 291–292
purpose, 289
Project Management Style (Instrument 4-B), 309–310
Project People Metrics
communications management, 101–102
competency, 102–106
definition, 94–95
intellectual resources, 93–94
maturity of teams and organizations, 106–107
motivation, 96–97
performance, 97–100
teamwork, 100–101
virtual teams, 107–110
Project Quality Checklist (Instrument 2-M), 59
Project Status Report (Instrument 2-P), 64
Q
quality, managing, 12
Quality Assurance Survey (Instrument 2-J), 53–54
Quality Cost Analysis Form (Instrument 2-L), 58
Quality Management Plan, 15
Quality Management Planning Checklist (Instrument 2-K), 55–57
R
range estimating, 20–22
ratio estimating, 20–21
RBS. See Resource Breakdown Structure request for change, 14
Requirements Document Form (Instrument 2-B), 39–40
requirements volatility, 13–15
research, 5
Resource Breakdown Structure (RBS), 17–19, 292–295
return on investment, 5
Risk Identification Checklist (Instrument 2-R), 79
Risk Map (Instrument 2-X), 86–87
Risk Monitoring and Control Checklist (Instrument 2-V), 83–84
Risk Response Plan Tracking (Instrument 2-W), 85
Risk Tracking Form (Instrument 2-T), 81
rough estimating techniques, 20
S
schedule network, 19
scope-cost-schedule, 1–2
self-assessment process, 98
Skandia Intellectual Navigator, 94
software modules, deliverable attribute, 12
software processing accuracy, 13
software tolerance limit, 13
square-root rule, 22
stability metrics, 287–288
Staffing Management Plan, 15
T
Team Charter (Instrument 3-C), 95, 124–126
Team Maturity Checklist (Instrument 3-K), 259–264
team member interrelationships, 9
team member performance, 104
Team Success Factors (Instrument 3-L), 265–277
teamwork, 100–101
Teamwork Attributes (Instrument 3-F), 151–161
technical expertise, 66
test performance targets, deliverable attribute, 12
things metrics
attributes, 6
client requirements, 12–15
conceptual plans, 19–23
contracts, 26–28
detailed project plans, 15–19
monitoring project progress, 28–31
Project Management Office functions, 12
project quality, 23–26
project risk, 31–34
project success factors, 34–36
purpose, 11–12
Resource Breakdown Structure, 17–19
Work Breakdown Structure, 15–17
360° Assessment Tool (Instrument 3-E), 137–150
360° evaluation, 99–100
total earned value, 30–31
total quality management (TQM), 24–25
training, 5
trust, 9
U
unit pricing, 28
V
virtual teams, 107–110
W
warning mechanism, 4
Work Breakdown Structure Development Checklist (Instrument 2-G), 46
Work Breakdown Structure Dictionary (Instrument 2-F), 44–45