Table of Contents
Advantages of Metrics-Based Project Management
CHAPTER 2: PROJECT THINGS METRICS
Instrument 2–A. Project Charter
Instrument 2–B. Requirements Documentation Form
Instrument 2–C. Defect Identification Log
Instrument 2–D. Defect Tracking Log
Instrument 2–E. Abbreviated Project Planning Checklist
Instrument 2–F. Work Breakdown Structure Dictionary
Instrument 2–G. Work Breakdown Structure Development Checklist
Instrument 2–H. Effectiveness of the Work Breakdown Structure
Instrument 2–I. Importance of Quality Initiatives to the Enterprise
Instrument 2–J. Quality Assurance Survey
Instrument 2–K. Quality Management Planning Checklist
Instrument 2–L. Quality Cost Analysis Form
Instrument 2–M. Project Quality Checklist
Instrument 2–N. Change Order Request Form
Instrument 2–O. Project Change Management Checklist
Instrument 2–P. Project Status Report
Instrument 2–Q. Project Management Checklist
Instrument 2–R. Risk Identification Checklist
Instrument 2–S. Characterizing Project Risk
Instrument 2–T. Risk Tracking Form
Instrument 2–U. Risk Ranking Form
Instrument 2–V. Risk Monitoring and Control Checklist
Instrument 2–W. Risk Response Plan Tracking
Instrument 2–Y. Brief Post-Delivery Project Audit
Instrument 2–Z. Abbreviated Project Closeout Checklist
CHAPTER 3: PROJECT PEOPLE METRICS
People as Intellectual Resources
Maturity of Teams and Organizations
Instrument 3–A. People Capital for Project Management
Instrument 3–B. Organizational Management Style Inventory
Instrument 3–D. Personal Orientation and Preferences Style
Instrument 3–E. 360° Assessment Tool
Instrument 3–F. Teamwork Attributes
Instrument 3–G. Collaborative Leadership Instrument
Instrument 3–H. Effectiveness of Team Meetings
Instrument 3–I. Project Management Duties
Instrument 3–J. Knowledge and Competency Requirements by Project Position
Instrument 3–K. Team Maturity Checklist
Instrument 3–L. Team Success Factors
Focus of Organizational Metrics
Work Breakdown Structure/Resource Breakdown Structure Templates for the Enterprise
Instrument 4–A. Continuous Improvement in Processes
Instrument 4–B. Project Management Style
Instrument 4–C. Organizational Project Management Attributes Checklist
Instrument 4–D. Maturity Assessment (abbreviated form)
Instrument 4–E. Organizational Metrics Categories
Instrument 4–F. Effectiveness of the Project Management Office
Instrument 4–G. Post-Delivery Project Audit Checklist
Instrument 4–H. Assessing the Usefulness of Templates/Processes
Instrument 4–I. Documenting Lessons Learned
Instrument 4–J. Customer Satisfaction
CHAPTER 5: IMPLEMENTING A METRICS PROGRAM
Attributes of Models and Indices
Instrument 5-A. Metrics Collection Checklist
Instrument 5-B. Metrics Implementation Checklist
Figures
Figure 1-1. Project Management: Stages of Sophistication
Figure 1-2. Project Management Maturity Level Descriptions
Figure 1-3. Maturity Level and Metrics Focus
Figure 2-1. Functions of the Project Management Office
Figure 2-2. Continuum from Strategic Vision to Project Deliverable
Figure 2-3. Work Breakdown Structure
Figure 2-4. Project Resource Breakdown Structure
Figure 2-5. Bottom-Up Estimating
Figure 2-6. Techniques for Rough Estimates
Figure 2-7. Choice of the Model
Figure 2-8. Modular and Parametric Models: Input Indices
Figure 2-9. Estimate Parameters: Systems Development Projects
Figure 2-10. Estimate Parameters: Construction and Industrial Projects
Figure 2-11. Analogous Estimating
Figure 2-12. Modified Three-Quarter Rule: Estimating Cost from Capacity or Size
Figure 2-13. Modified Square-Root Rule
Figure 2-14. Types of Contracts: Expanded
Figure 2-15. Contractor Evaluation Indices: Example
Figure 2-16. Progress Reporting for Non-Measurable Activities
Figure 2-17. Value Earned in Deliverable Modules
Figure 2-18. Project Success Indicators: Client View
Figure 2-19. Illustrative Project Success Indicators: Client View
Figure 2-20. Project Success Factors: Team View
Figure 2-21. Illustrative Project Success Factors: Team View
Figure 3-1. Predominant Personality Attributes
Figure 3-3. Project Management Competency
Figure 3-4. Areas of Project Management Competency
Figure 3-5. Team Member Performance
Figure 3-6. Organizational Competency in Project Management
Figure 3-7. Critical Success Factors for Project Managers
Figure 3-9. Success and Maturity for Projects Teams
Figure 3-10. Success and Maturity for the Organization and Projects
Figure 3-11. Stylized Comparison of Virtual and Traditional Teams: Undernourished Virtual Team
Figure 3-12. Stylized Comparison of Virtual and Traditional Teams: Reasonably Nourished Virtual Team
Figure 4-1. Project Management Office Effectiveness
Figure 4-2. Project Management Office Effectiveness and Maturity
Figure 4-3. Enterprise Project Management Maturity
Figure 4-4. Maturity Demographics
Figure 4-5. Metrics Category and Focus
Figure 4-6. Functions of the Project Management Office
Figure 4-7. Project Management Office Costs and Activities
Figure 4-8. Organizational Work Breakdown Structure Modules
Figure 4-9. Organizational Resource Breakdown Structure
Figure 4-10. Portfolio Management: Sequence of Activities
Figure 4-11. Initial Project Selection
Figure 4-12. Midstream Project Evaluation
Figure 4-13. Generic Project Categories
Figure 4-14. Project Categories
Figure 4-15. Project Categorization
Figure 4-16. Project Scoring Model
Figure 4-17. Sample Project Scoring Model
Figure 4-18. Sample Project Funding Distribution
Figure 4-19. Sample Project Ranking
Figure 4-20. Project Selection: Organization Indices
Figure 4-21. Organization Indices: Financial
Figure 4-22. Organization Indices: Strategic
Figure 4-23. Project Selection Project Indices
Figure 5-1. Goals of a Metrics System