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by Erica J. Keeps, Harold D. Stolovitch
Telling Ain't Training
Cover
More Praise for This Book
Title Page
Copyright
Content
Dedication
Preface
Section 1: The Human Learner— What Research Tells Us
Chapter 1: Learning Is Not Easy (Especially When Others Make It So Hard)
Chapter 2: An Introduction to Some "Familiar Terms".
Chapter 3: The Human Learner
Section 2: What You Must Know to Be a Better Trainer
Chapter 4: Getting Learners to Learn
Chapter 5: Adult Learning Principles
Chapter 6: A Five-Step Model for Creating Terrific Training Sessions
Chapter 7: Getting Learners to Remember
Section 3: Applying What You Have Learned—Making Learning Research Work
Chapter 8: Training Approaches and a Cornucopia of Learning Activities
Chapter 9: Testing or Examining—What's the Difference?
Section 4: Training-Learning With Technology and Beyond
Chapter 10: Training and Technology
Chapter 11: Learning With Technology: Making It Work
Section 5: Wrapping It Up
Chapter 12: Hit or Myth: What's the Truth?
Chapter 13: Concluding Reflections on Telling Ain't Training
Endnotes
About the Authors
About Marc J. Rosenberg
Index
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Prev
Previous Chapter
Copyright
Next
Next Chapter
Dedication
Dedication
xi
Preface
xiii
Section 1: The Human Learner—What Research Tells Us
1
Chapter 1: Learning Is Not Easy (Especially When Others Make It So Hard)
3
Challenge 1
3
Challenge 2
4
What Is This Book About?
8
Chapter 2: An Introduction to Some “Familiar Terms”
9
Basic Vocabulary—The Terms of the Trade
9
Two Key Principles: Your Mantra as a Trainer (Educator, Instructor)
13
Live or Technology-Based: It’s All the Same
14
What’s in This Book and Why
15
Remember This
16
Chapter 3: The Human Learner
19
What Is Learning?
19
How We Learn: Senses, Filters, and Memory
21
What Does This Mean for the Learner … and the Trainer?
27
Remember This
27
Section 2: What You Must Know to Be a Better Trainer
31
Chapter 4: Getting Learners to Learn
33
Different Types of Knowledge: Declarative and Procedural
36
Key Ingredients for Learning
40
Adapting for Differences in Ability, Prior Knowledge, and Motivation
44
Remember This
46
Chapter 5: Adult Learning Principles
49
Good Classes and Bad Classes
49
Four Key Adult Learning Principles
52
The Bottom Line on Adult Learning Principles
66
Remember This
67
Chapter 6: A Five-Step Model for Creating Terrific Training Sessions
71
Six Universal Principles From Research on Learning
72
A Universal Model for Structuring Any Learning Session
79
The Training Session Planning Session
84
The Training Session Scripting Sheet
87
Using the Five-Step Model to Retrofit Existing Training Sessions
94
Final Review of the Five-Step Model
95
Remember This
95
Chapter 7: Getting Learners to Remember
99
Metacognition: The Executive Learning Controls
100
Cognitive Strategies: How to Build Learning Faster, Better, Cheaper
105
Remember This
117
Section 3: Applying What You Have Learned—Making Learning Research Work
119
Chapter 8: Training Approaches and a Cornucopia of Learning Activities
121
Four Major Types of Training
122
Pulling the Four Types of Training Together
125
25 Training Activities You Can Use
126
Summarizing the Activities
149
Closing the Door on This Active Chapter
149
Remember This
152
Chapter 9: Testing or Examining—What’s the Difference?
155
What Was That All About?
157
Testing Versus Exams
159
How Do I Go About Creating Tests?
163
Creating Tests
167
Remember This
174
Section 4: Training-Learning With Technology and Beyond
177
Chapter 10: Training and Technology
179
What Is Technology and What Does It Do for Learning?
180
Ideal Versus Real
181
What Can We Realistically Expect From the Use of Technology in Learning?
182
Should We Ignore Technology?
182
Caveat Emptor (Let the Buyer Beware)
183
Promises, Promises, Promises
191
Remember This
193
Chapter 11: Learning With Technology: Making It Work
197
Hit or Myth?
197
What Makes for Quality Online Learning?
199
Online Learning Is
Not
the First Decision You Make
202
Blended Learning
206
How Would You Blend?
206
Beyond Traditional Blended Learning
206
New Informal Learning Approaches
209
The Rise of Web 2.0
211
Integrating Web 2.0 Into Training
213
Resources and Examples: Ideas for Using New Media in Learning
213
The New Blended Learning and the Future of Training
213
Remember This
219
Closing Out on Learning With Technology: Making It Work
223
Section 5: Wrapping It Up
225
Chapter 12: Hit or Myth: What’s the Truth?
227
The Bottom Line on Learning
237
Hit or Myth—A Final Match-Up
237
Chapter 13: Concluding Reflections on Telling Ain’t Training
241
A Rapid Review of Telling Ain’t Training
241
Something to Think About—Reflections From Carl Jung
244
Endnotes
247
About the Authors
283
Index
287
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