Acknowledgements

We would like to thank the staff of American University Library for their work with us in our daily responsibilities as well as the conversations we have had about where we think libraries are heading. It is a pleasure to work with such enthusiastic and dynamic colleagues. Special thanks go to our university librarian, William A. Mayer, for his support of this project; Adam Zaby, Andrea Paredes-Herrera and Andrew Bertaina of Interlibrary Loan for all the resources they obtained for us; Nobue Matsuoka-Motley, our music and performing arts librarian, for her help as a translator in our interview with Kyushu University; and Sean Casey of Media Services for his help in preparing equipment for our interviews.

We would also like to thank those who helped us in the preparation of this book. A big thank you to Laura Wrubel, electronic resources content manager at George Washington University, for her excellent comments about the content of an initial draft, and to Charlotte Osterman (Anne's mother) and Chuck Rainville (Kari's husband) for their wonderful checks of grammar and style.