Table of Contents
Chapter 1: Emerging technical services models in the context of the past
Changes felt throughout technical services
Blurring technical and public services
Automation as a trigger for downsizing
Organizational change as a mark of innovation
The first wave: accommodating electronic resources in a print-centric structure
The second wave: reorganizing to support the growth of electronic resources
Beginnings of the third wave: holistic electronic resource management
Learning from library automation
The third wave: new organizational models
Chapter 2: Electronic resource management: staffing and workflow
Serials librarianship shifts electronic
Electronic resource librarians: the public face of technical services
Workflow models: distribution or centralization
Defining electronic resource management and the role of new systems
Beyond electronic resource management
Chapter 3: Electronic resource management systems: implementation and transformation
ERMS development triggered by the Digital Library Federation
A new paradigm: resource management
Resource management in the cloud
Applying resource management to academic libraries
Resource management as a catalyst for change within libraries
Chapter 4: Discovery systems, layers and tools, and the role of the electronic resources librarian
The evolution of the language of discovery
The role of technical services
Discovery in a broader context
Chapter 5: Academic library consortia and the evolving role of electronic resources and technology
Buying together = saving money together
Information technology and consortia
Electronic resources management
Speaking together for greater influence
Chapter 6: Conclusion: e-books and the future of technical services
E-books as a different reading experience
E-books in the academic environment
The e-book acquisitions workflow and its placement within technical services