360 Core, 61, 64, 100, 133

360 Counter, 30, 100

360 Link, 61, 64–5, 100, 132

360 MARC Updates, 34–5, 60–1, 65, 76, 79–80, 88, 100

360 Resource Manager, 64–5, 73, 79, 99–101, 151

360 Search, 120, 132

A–Z title list, 20, 52, 54, 73–4, 76, 78–9, 83, 100, 110

Aalto University, 174

Aarhus University, 99–101

Academic Search Premier, 118

access

archives and special collections, 21

consortial environment, 65, 133, 150, 157

cross-unit collaboration, 30, 34, 46, 49

e-books, 176, 182–7, 189

e-journals, 34, 40–1, 43–4, 189

improvement through data analysis, 83

multimedia, 127

print resources, 157, 157

responsibilities, 17, 26, 28, 32, 50, 52–4, 63–4, 99, 187

role of cataloging, 95

shift from ownership, 1, 4–6, 58, 85–6, 112, 121

systems and tools, 52–4, 58, 72–3, 76–7, 104, 110, 128–9

troubleshooting, 18–19, 22–3, 27, 30, 34, 44, 48–50, 52, 60–1, 187

user expectations, 31, 82, 110

workflow, 51–2, 59, 65, 186

access services See also technical services blurring with access services

blurring with electronic resources management, 15, 17–19, 22–5, 27, 33, 50–1, 54, 187

acquisitions

and cooperative collection development, 21

and ERMS, 27, 59, 62, 74, 76, 82

and ILS, 4, 6–8, 27, 62, 82, 87

and resource management systems, 87, 103

merging with cataloging, 8, 12, 16, 26, 29–31

merging with electronic resources, 26, 29–31, 35, 41, 52, 58

new models for electronic resources, 21, 94

patron-driven

budget implications, 5, 19, 94, 155, 164

collection development, 176–7, 187

implementation, 63, 102, 155, 163–4

shift from ownership to access, 5

system issues, 188

workflow issues, 21, 57, 177

placement of unit, 22, 184–6

responsibilities for library positions, 14, 28, 45–6, 56, 60, 62–3, 93–4, 99

responsibilities related to electronic resources, 3, 15, 33, 40, 129, 136

workflow and systems comparison to electronic resources, 58–9, 177, 185, 188

Aleph, 102–4, 159–62

Alma, 87–9, 101–4

Amazon, 125, 174

American Chemical Society, 154

American Libraries, 42, 47

American Library Association, 72

Andrew W. Mellon Foundation, 144

API (application programming interface), 65, 84, 86, 122, 129, 155, 163

AquaBrowser, 120

ArticleFirst, 119

assessment, 7, 16, 20–1, 30–1 See also usage statistics and analysis

Association of Research Libraries (ARL), 25, 42, 47, 50, 147

AUT University, 131

authentication, 34–5, 50, 53, 98, 160, 164

patron privacy, 91–2

Baker & Taylor, 33

BeBook, 174

Beppu, Taeko, 63–5

bibliographic instruction See instruction, library

bibliographic records See MARC

Blackboard Collaborate, 162

Blacklight, 116

Bookeen CyBook Opus, 174

Boston College, 88, 101–4

Boston Library Consortium, 102

Bowling Green State University, 15–16

Brigham Young University, 78

British Library, 119 Brooks, Stephen M. 59–63

Brownlie, Helen, 131–4

Brubaker, Noah, 158–61

Bryn Mawr College, 150

budget

allocation, 5, 94, 186

consortia, 144–6, 148, 154–5, 163

cuts, 4, 17, 30, 43, 57, 60, 62, 114, 155

portion dedicated to electronic resources, 11, 19, 47, 49, 54–5

relationship to systems, 2, 9

responsibilities, 14, 17, 22, 53, 55, 102

bX Recommender Service, 103

Cambridge Scientific Abstracts, 101

cataloging

and ERMS, 77

and ILS, 6–7, 70, 77, 87, 185

and resource management systems, 87, 94–5

cooperative, 21, 152

merging with acquisitions, 8, 12, 16, 26, 29–31

merging with electronic resources, 12, 22, 26, 29–31, 58

placement of unit, 32–4

responsibilities for electronic resources, 33–4, 40, 51–2, 70, 129, 136

responsibilities for library positions, 42, 45–6, 49–50, 60, 102–3

units/departments, 185

workflow/systems comparison to electronic resources, 51, 58–9, 185

central index, 111–12, 118–20, 125, 133, 135

Central Search, 117

Chandler, Adam, 72

Chilifresh.com, 125

Christensen, Vibeke, 99–101

Chronicle of Higher Education, 42

Claremont Colleges Library, 122

CLOCKSS, 182

cloud-based systems and computing, 7, 25–6, 86–8, 91–2, 103, 129, 143

collection development

blurring with electronic resources management, 15, 17–19, 27, 35, 185–8

blurring with technical services, 24–5, 41

collaborative, 21, 144

library systems, 83, 87, 92, 96, 185

responsibilities, 14, 25, 43, 45, 48

shift from ownership to access, 5

units/departments, 32–3, 102

College & Research Libraries News, 42, 45–6

College Center for Library Automation, 162

Columbia University, 20

Consiran consortium, 145

consortia, library, 141–64

collaborative purchasing (case studies), 61, 65, 102, 134, 163–4

collaborative purchasing (general), 92, 142–6, 150, 154–5, 157–8, 189

collaborative technical services, 20–1

electronic resource management workflow, 49

shared storage, 60, 144, 150, 157

shared systems, 61, 65, 79, 92, 99–102, 131–6, 142–4, 148–51, 155–64

consortia, university, 141–2

Consortium of Academic and Research Libraries in Illinois, 150, 152

Consortium of Academic Libraries of Catalonia, 147

Consortium of Core Electronic Resources, Taiwan, 148

CONTENTdm, 62, 161

Copyright Clearance Center, 6

CORAL, 80, 96–9

CORE (Cost of Resource Exchange), 82, 92

Cornell University, 12, 20, 72

Council of Atlantic University Libraries/Le Conseil des bibliothèques universitaires de l'Atlantique, 134–6

coverage, electronic resources See electronic resources coverage

CUFTS, 76, 99

Danish National Library Consortium, 99

data management

among library systems, 53–4, 82, 122, 184

cataloging, 3, 94–5, 129

knowledge base, 90

responsibilities, 18, 20, 24–5, 27, 59, 93, 110, 131, 153, 155

security, 90–2

user experience and discovery, 7, 54, 61, 122, 128–9

within ERMS, 74

databases

as organizational tools, 20, 70, 79, 133, 136

electronic resources

access and management, 16, 49, 64, 70–1, 74, 97, 101, 110, 148, 158

acquisition, 43, 60, 64

cataloging, 34, 60, 124

emergence, 3, 40

simultaneous search, 112, 117, 125, 132–3

datasets (electronic resources), 24, 60, 90, 127

digital collections of primary materials, 3, 34–5, 86, 90, 120

digital rights management (DRM), 6, 21, 27, 90, 93, 153–4, 170, 177, 182–3, 185, 189

digitization, 121, 146, 148–9

discovery

case studies, 61, 64–5, 101, 103–4, 131–6, 158–63

comparison to commercial, 10, 110, 112, 117–19, 124–5

data management, 25

e-books, 170, 185, 189

in consortial environment, 61, 155–6, 158–63

in resource management environment, 85, 87–8, 91, 94

indexed services, 57, 61, 112, 118–22

responsibilities, 17, 58

role of cataloging, 21, 95, 124

role of standards, 83

tie to electronic resources management, 7, 12, 54–5, 110, 128–9

DLF ERMI (Digital Library Federation Electronic Resource Management Initiative), 72–3, 75–6, 102

Drexel University, 43

Dublin Core, 42, 124

Dygert, Claire, 161–4

E ink, 174–5

e–books, 169–89

acquisition models and issues, 5, 35, 60, 63, 102, 143, 155, 163–4, 175–8, 186–7

approval plan, 176–7

consortial environment, 155, 158, 163–4, 189

digital rights management, 154, 170, 177, 182–3, 185, 189

growth of, 26

hosting, 150

impact on existing workflow, 35, 57, 170–1, 177

library systems, 27, 64, 80, 100

role of cataloging and metadata, 90, 152

user preference and use of, 178–82, 189

workflow for, 27, 61, 90, 100, 102, 150, 152, 184–8

e-journals

access, 40, 43, 70, 73, 76, 110, 189

acquisition models and issues, 3, 5, 40, 43, 94

comparison to e-books, 169–70, 172, 177–8

consortial environment, 142–3, 147, 153–4, 163

digital rights management, 153–4, 164, 183

e-readers, 175

impact on existing workflow/staffing, 3, 39–40, 42–4, 51–2, 60, 64, 80, 177, 184, 187

relationship to print journals, 16, 34, 40, 51, 56, 62

e-readers, 26, 171–5, 181–2

EBL, 176, 179

Ebrary, 61, 175–6, 179

EBSCO, 65, 83, 118, 120, 125, 136, 176

EBSCO Discovery Service, 133, 162–3

EBSCOHost, 120

EDI, 103

Electronic Book Center, OhioLINK, 150

Electronic Information for Libraries (eIFL.net), 149

electronic resources See also acquisitions merging

with cataloging, merging

with electronic resources

coverage, 43, 51, 53, 62, 70, 75–6, 80, 91, 128, 133, 151, 161

e-only collection development, 40, 42–3, 51, 53, 60, 103

hosting locally, 150, 157

introduction to libraries, 1–2

sharing within consortia, 20–1, 162–4

units/departments, 16–18, 26, 29–32, 51–2, 184, 187–8

Electronic Resources in Libraries listserv, 55

electronic resources librarian, 13–16, 29–30, 42–53, 55, 58, 69–74, 77, 93, 109–11, 128–9

Electronic Resource Management Initiative See DLF ERMI

electronic resource management system (ERMS)

as transitional software, 27, 69, 71, 84–6, 93, 95–6

components shared with resource management systems, 87–8, 90, 92, 95, 103

consortial implementation, 79, 99–101, 150–1, 156, 162

development, 70–4

e-books, 80, 100, 184, 188

extension across library, 27, 59

home-grown systems, 71–2, 75, 78, 80, 87, 96–9, 102

implementation, 62–5, 74–82

relationship to staffing, 19, 78–9, 93

workflow, 58–9, 63–5, 77–81, 93, 96–9, 136, 151

Elsevier, 145, 154

Encore Synergy, 120

Endeavor, 78, 99 See also LinkFinderPlus Meridian

Endeca, 61, 115–16, 162

enterprise systems, campus, 25, 83, 86, 89, 94, 156, 161

ERLIC, 72

ERM (III), 62, 73, 75–6, 79–80, 82

Ex Libris, 78, 87–8, 97, 99, 103, 120–1, 159–60 See also Alma MetaLib SFX TotalCare Verde Voyager

extensible Catalog (XC), 65, 116, 122

EZProxy, 35, 53

federated search See metasearch

FERPA (Federal Educational Rights and Privacy Act), 92

Florida Center for Library Automation, 161–4

Florida State University System, 161–3

Foxit eSlick, 174

George Mason University, 126

Glasgow University, 75–6

GOKb (Global Open Knowledgebase), 91

Gold Rush, 78

Google, 101, 109–10, 112, 117–18, 124, 132

Google Maps, 125

Google Scholar, 54, 117–19

Google Search Appliance, 118

Hamaker, Chuck, 32–5

Harrassowitz, 73

Hathi Trust, 121

Haverford College, 150

Heet, Benjamin, 96–9

HERMIS, 73

hosted services, 19, 90, 124, 129, 131, 134, 159, 161

hosting electronic resources See electronic resources hosting locally

H.W. Wilson, 119

Independent Colleges and Universities of Florida, 163

Index Data, 119

Indiana State University, 29–32

Indiana University, 52, 89

Infor Library and Information Solutions, 99

information technology in libraries See library systems

INNOPAC library system, 144

Innovative Interfaces, Inc. (III), 62, 88, 97, 120 See also ERM (III) Millennium Sierra WebBridge

institutional repositories, 112, 120, 146

instruction, library, 24, 45–8, 53

integrated library system (ILS) See also Online Public Access Catalog (OPAC)/online catalog vendors

case studies, 61–2, 64–5, 98, 101–4, 132–4, 136, 159–60

circulation data, 17

consortial environment, 143, 148, 156

effect on/role of technical services, 1–4, 95, 127, 136

electronic resource management, 27, 40–1, 51–4, 69–88, 184–5

integration with discovery services, 121, 128–9

stalled development, 113–14

standardization, 58

interlibrary loan, 5, 27, 33, 62, 76, 3, 146, 154, 156, 188

International Coalition of Library Consortia (ICOLC), 153

Intota, 88–9

IOTA (Improving Open URLs Through Analytics), 83

Iowa State University, 52

iPad, 175

JISC, 91

Joint University Libraries Advisory Committee consortium, Hong Kong, 145

Kagawa, Tomoko, 63–5

Kataoka, Shin, 63–5

Katholieke Universiteit Leuven, 88, 103

KBART (Knowledge Bases and Related Tools), 82, 90

Kemp, Rebecca L., 59–63

Kilb, Megan Griffin, 59–63

Kindle, 174–5

Kuali Foundation, 89 See also OLE

Kyushu University, 63–5, 122

Langhurst, Andrea, 96–9

Lehigh University, 14, 89

Lesotho Library Consortium, 144

LibGuides, 124 LibQUAL+ 6

library automation, 1–11, 13–14, 19, 28, 45, 83–5, 110, 115, 143–4, 148

library catalog See Online Public Access Catalog (OPAC)/online catalog

Library Consortium of New Zealand, 131–4

Library of Congress, 113

Library Services and Technology Act, 173

library systems See also cloud-based systems and computing integrated library system next-generation library systems web-scale library systems

shared, 20, 65, 133, 149–50, 155–61

standardization among libraries, 58

LibX, 54, 125–6

licensing

access services, 6, 21, 27, 128, 151

as function, 24, 27, 70, 93, 170–1, 187–8

accommodation within traditional structures, 3, 13, 16–17, 40–1, 43–6, 48–53, 56

collaborative process, 33, 35, 60–1, 64

collection development, 154, 182

consortial issues, 119, 132, 141, 143, 146, 153–4, 158, 163

standards, 82

tracking license data, 30, 62–5, 70–1, 74–6, 80, 88, 91–2, 97–8, 101–2

link resolvers See OpenURL resolvers

linked data, 91, 126, 130

LinkFinderPlus, 132

Lyandres, Natasha, 96–9

Lyrasis, 102, 144

Malott, Robin, 96–9

Mango, 162

MARC

batch processing, 3, 30, 33, 61, 84, 95, 129, 152–3, 184

consortial issues, 20, 160–1, 164

format, 115, 156

records, 3, 8–9, 40, 44, 75, 103–4, 116–17, 124, 133–6, 177

responsibilities, 8, 12, 29, 31, 34, 52, 60, 70, 127

MARC record service, 58, 73, 83, 133 See also 360 MARC Updates

MarcEdit, 152

Massachusetts Institute of Technology (MIT), 41, 72

MediaLab Solutions, 115

Memorial University Libraries, 134–6

Meridian, 73, 78, 99–100 metadata

effect of electronic resources, 2–3, 90–1

outside ILS, 52, 77

relationship to discovery services, 25, 65, 101, 110, 117, 119–20, 128–9, 135, 160–1

work, 12, 21–2, 25, 30, 58, 93–4, 102, 110, 131

MetaLib, 98, 159–60, 163

metasearch, 54, 88, 110–11, 117–21, 126, 132, 135, 155

Microsoft Access, 147

Microsoft Excel, 62, 64–5, 147

Microsoft Live Search Academic, 117

Millennium, 61–2, 75

MINES for Libraries, 147

Modern Language Association, 119

Moon, Young Joo, 101–4

multimedia, 123, 127, 172

National Information Standards Organization (NISO), 72

National Library of Australia, 116

National Library of Medicine, 119

NELLCO, 157

NERL (Northeast Region Library) consortium, 61, 102, 157

NetLibrary, 119, 175–6

next-generation library systems, 85, 88, 143, 155, 185, 188 See also web-scale library systems

catalogs, 111–13

need for, 11

opinions of (case studies), 62, 65, 98–9

Nook, 174

North Carolina State University, 76, 115

Northwestern University, 16, 80

NoveList, 125

Oakland University, 79

OCLC, 65, 88–9, 103, 119, 121, 129, 152, 176

Ohio Library and Information Network (OhioLINK), 25, 142, 148, 150, 152, 157

Ohio State University, 75

Old Dominion University, 51

OLE (Open Library Environment), 65, 88–9, 91

ONIX-PL (ONIX for Publications Licenses), 82, 92

Online Public Access Catalog (OPAC)/online catalog, 110, 113–17, 122, 124–6

case studies, 61–2, 104, 133–4, 136, 159, 162

electronic resources, 73

relationship between technical and library systems, 129

relationship between technical and public services, 7, 44, 46, 127

Ontario Council of University Libraries, 150–1, 157

open source, 150

discovery tools, 116, 122, 160

ERMS, 72, 76, 80, 85, 99

next-generation library systems, 62, 87

OpenURL resolvers See also 360 Link LinkFinderPlus SFX WebBridge

responsibilities, 15, 48, 52–4, 58, 73–4

role in electronic resource management, 58, 76–9, 83, 87–90, 95, 110, 126, 128, 135–6

role in patron-driven acquisitions, 6

standards, 83

Orange County Library System, 124

Orbis Cascade Alliance, 155

Oregon Health & Science University, 75

Oregon State University, 122

organizational structure and change, 1, 7–35, 45, 47–8, 50, 53, 63–4, 93–5, 184

Otago Polytechnic, 133

Oxford Reference Online, 179

Oxford University Press, 177

PALNI Technology Advisory Group (PTAG), 159–60

patron-driven acquisitions See acquisitions patron-driven

Penn State University, 72, 174

Portico, 182

preservation, 14, 25, 127, 146, 182, 186

Primo/Primo Central, 103–4, 120–2, 133, 159–62

Princeton University Library, 88, 103

Private Academic Library

Network of Indiana, 158–61

Project COUNTER, 82

Prokrym, Tatiana, 96–9

proxy service See authentication

public services See also technical services blurring with public services

online access issues, 23, 27–8, 33–4

publishers

consortial environment, 141, 148, 153–4, 158, 164

e-books, 61, 164, 169–71, 177–8, 182–3, 189

e-journals, 40–1, 43, 164, 177

negotiation with, 41, 43, 65

patron-driven acquisitions and automated collection development, 6, 94

represented in library systems, 74, 77, 83, 94

role in discovery, 119, 121

Purdue University, 88, 103

Questia, 175–6

R2 Consulting, 55

reference, 7–8, 14, 24, 27, 44–8, 52, 63, 178

Resource Description and Access (RDA), 156

resource management See also web-scale library systems

academic libraries, 89–92

cloud computing, 86–9

consortial environment, 143

discovery, 189

paradigm shift, 11, 84–6

systems, 95–6, 101–4, 115

workflow and responsibilities, 92–5, 187

resource sharing among libraries See interlibrary loan

Rocket eBook, 173

SaaS (software as a service), 25, 87, 91

Safari, 179

ScholarlyStats, 102

Scholars Portal, OCUL, 150

search engines, commercial, 54, 109–12, 115, 127

serials

functions, 14–15, 35, 40–6, 51, 56, 59–65, 93, 102–3

print, 16, 29, 33–4, 43, 51–2, 55–6, 76, 100, 103, 161

subscription agents, 40, 83, 120

units/departments, 3, 8, 15–16, 26, 29–30, 33, 40–4, 50–2, 171, 184

Serials Solutions, 52, 62, 65, 73, 97, 101, 133, 136 See also 360 Link 360 Core 360 Counter 360 Link 360 MARC Updates 360 Resource Manager 360 Search AquaBrowser Central Search Intota Summon

SERIALST, 42

SERU (Shared Electronic Resources Understanding), 82–3

SFX, 53, 98, 102, 159–61, 163

sharing expertise, 20–1, 131–2, 143, 149, 152–3, 155, 161

Sierra, 88–9

Simon Fraser University, 76, 99

SirsiDynix SingleSearch, 135

SirsiDynix Symphony, 136

SoftBook, 173

Solr, 162

Sony Electronics, 174

Sony Reader PRS-505/Touch Edition PRE-600, 174

special collections, 21, 31–2

Springer, 177

Stachokas, George, 29–32

Stachowicz, Christine, 59–63

standards

electronic resource workflow, 59

library systems, 17, 72, 82–4, 86, 91–2

metadata, 2–3

Statewide California Electronic Library Consortium, 151

Statsbiblioteket, 99–101

streaming media, 24, 26, 31, 90, 127, 153, 158

subscription agents, 40, 65, 73, 83, 177

Summon, 61, 65, 101, 120, 122, 124, 133–4, 163

SUSHI (Standardized Usage Statistics Harvesting Initiative), 83

Swarthmore College, 150 Swets 65, 102 Syndetics 125

Taylor & Francis, 33, 177

technical services, 22, 45, 51, 93–5

blurring with access services, 8, 15, 94, 187

blurring with library systems, 7, 25, 33, 41, 129, 131, 185

acquisitions, 3, 22

cataloging, 12, 22

electronic resources management, 17–18, 29–30, 44, 187

blurring with public services, 6–8, 14–15, 19, 24, 41, 43–50, 54, 127–9, 131, 185–7

changing nature of, 1, 53, 57–9, 81, 84, 127–9, 131

consortial consolidation of, 146

electronic resource management, 55, 73, 77

Texas A&M University, 15, 174

Toowoomba Library, 173

TotalCare, Ex Libris, 159–60

Tri-College Library Consortium, 150

trials of electronic resources, 3, 40, 48, 50, 70, 99, 136, 146

Triangle Research Libraries Network, 60, 155

unified index See central index

University of Akron, 152

University of California Libraries system, 20

University of California, San Diego, 79

University of Colorado, 79

University of Denver, 178

University of Florida, 162

University of Hong Kong, 13

University of Indianapolis, 158–61

University of Michigan, 124

University of Nevada, Las Vegas, 12

University of Nevada, Reno, 50, 118

University of New South Wales, 15

University of North Carolina at Chapel Hill, 59–63

University of North Carolina at Charlotte, 32–5

University of Northern Colorado, 26

University of Notre Dame, 80, 96–9

University of Otago, 131–4

University of Rochester, 116

University of Texas at Dallas, 179

University of Virginia, 116

University of Waikato, 131

University of Washington, 75

University of Western Australia, 75

University of Windsor, 79

usability and usability testing, 12, 21, 23, 110, 123, 134, 185

usage statistics and analysis for collection development, 17–18, 24, 94, 179

for discovery layer selection, 133

responsibilities, 20, 24, 27, 30, 35, 48, 76

services and systems, 19, 62, 64, 70–1, 74, 83, 92, 102, 188

standards, 82–3, 92

within consortia, 145–8, 151, 163–4

user experience, 1, 6–7, 54, 93, 114, 122–3, 129

V-sources ERM, 99

vendors

data about vendors in systems, 70, 74, 77, 102

e-books, 61, 90, 164, 171, 174–7, 182–3, 185, 189

e-journals, 163

e-readers, 175

library systems, 83, 98, 185

discovery service, 119–22, 132–3, 136, 155, 159–60

ERMS, 75, 79, 99, 136 ILS 58, 62, 74, 113–15

resource management, 87–8, 90–4

negotiation, 43, 50, 61, 98, 135, 150, 159–60

platform branding, 76

providing records and data, 18, 60, 84, 90–4, 103

relationship with libraries, 31, 34, 83, 128, 171, 182

relationship with publishers, 90–1, 121, 171, 182

resource activation, 3, 13

selection, 27

VERA, 72

Verde, 64, 73, 78–9, 88, 97, 99–100, 151

Verify, 150

Victoria University, 131

Villanova University, 116, 125

Virginia Tech University, 125

Virtual Library of Virginia (VIVA), 147–8

Voyager, 132–3

VTLS, 150–1

VuFind, 116, 125

Washington State University, 75

Wayne State University, 53

web development, 12, 30, 45–6, 48, 53, 55, 58, 101

web-scale library systems

discovery, 112–13, 118–22, 125, 130

resource management, 20, 27–8, 65, 88–9, 92, 101, 156

WebBridge, 76

website, library, 18, 23, 31, 51, 58, 83, 123–5, 188

Wikipedia, 125

WISDOM, 151

WorldCat, 83, 88, 119, 128, 135

WorldCat Local, 119, 121, 128, 135–6, 189

Xerxes, 160

Yankee Book Peddler, 33, 102

Zotero, 126