Acknowledgments

I WOULD LIKE TO THANK Russ Setzekorn for his considerable help as sounding board, researcher, writer, and editor in helping make this book a reality.

I also want to thank my colleagues from Compaq who helped and supported me in many ways: Hugh Barnes, David Cabello, Mike Clark, Wayne Collins, Ross Cooley, Kevin Ellington, Bill Fargo, Steve Flannigan, Kim Francois, Murray Francois, John Gribi, Jim Harris, Bill Murto, Greg Petsch, Ken Price, Bob Stearns, Gary Stimac, Mike Swavely, and Bob Vieau.

I am very appreciative of the invaluable assistance from my publishers, Glenn Yeffeth and Debbie Harmsen; my agent, Bill Gladstone; and my five editors in creating the final manuscript, not to mention teaching me the writing, editing, and publishing processes.

Also, special thanks to my wife, Cam Canion, who supported me throughout this journey and turned out to be one of my most helpful editors.