Index

A

add-in boards, xiv, xvii, 2, 170

Agostinucci, Franco (Olivetti), 137

Alsop, Stewart (PC Letter), 115

Amdahl, 115

Anderson, Ed (ComputerLand Corp. chief operating officer), 147

Android

    based smartphone companies, 190

    based tablets, 190

    operating system, 189

    phones, 189

Apple

    Apple II, xx, 101

    AT&T wireless network and iPhone, 189

    breakthrough, six key elements converged for, 186

    Comdex and, 31

    dealer channel, 43

    industry-standard software, 183

    Internet, new way of using the, 183

    iPad, xv, 183–84, 187–91

    iPad Mini, 192

    iPhone, xv, 184–90

    iPod, 165, 183–85, 187–88, 191

    iPod Touch, 187–88

    iTunes online store, 184–87

    Macintosh (1984), 78, 194

    market share (1983), xxii

    market share (1994), 198

    Microsoft Exchange and, 185

    small was the key, 184

    Steve Jobs and, 184, 186–87, 189, 191

    tablet computers, 184

    third-party programs (apps), 185–87, 189–91

    Tim Cook and, 191

ARCO senior executive, 115

Asber, Ed (Ashton-Tate software), 100

Ashton-Tate, 97, 100–101

ASIC chips

    Compaq and, 128–29, 132

    Intel and, 128, 132

AST Research, xviii, 134, 137

Asus, xvi

AT&T, 135

B

“bait-and-switch” reports, 153

Bajarin, Tim (Creative Strategies Research International), 145

Ballmer, Steve (vice president of System Software for Microsoft), 141

Barnes, Hugh (Compaq engineering vice president)

    EISA coalition, 132

    Intel and the 486 project, 586 chip, and RISC processor, 163

    meeting January 16, 1986, 91–93

    meeting March 12, 1986, 93–95

    meeting April 2, 1987, 109–11

    meeting October 28, 1987, 126–29

    meeting January 5, 1988, 130–31

    meeting March 15, 1989, 157–58

BASIC (Microsoft), 10, 17, 25–26

Bray, Bill (power supply), 17, 24–25

Burkett, Paul (Compaq programmer), 26

Businessland, 152–56, 197

BusinessWeek, 27, 146

Byers, Brook, 13

C

Cabello, David (Compaq intellectual property attorney), 164

CAD. See computer-aided design (CAD)

Callier, Jim (Lovett, Mitchell, and Webb), 11

Canion, Rod (Compaq CEO), 114–15

    anti-PS/2 remarks, 117–18

    Compaq Annual Shareholders Meeting (April 30, 1985), 83–87

    Compaq Computer Corporation announcement, 28–32

    Compaq name, 27–28

    Compaq Portable Personal Computer announcement, 28–32

    computer conference in Hanover, Germany, 47

    Deskpro 386 event at Palladium, New York City(September 9, 1986), 97–104

    Gateway Technology, 5

    Houston Astrohall (November 6, 1989), 167–70

    “industry-standard architecture,” 176

    Jones Hall (Houston) announcement (1986), 89–90

    meeting September 1, 1981, 1–2

    meeting January 20, 1982, 7–10

    meeting March 19, 1982, 19–21

    meeting May 14, 1982, 22–23

    meeting October 8, 1982, 35–37

    meeting March 28, 1983, 52–53

    meeting April 6, 1984, 65

    meeting in New York hotel (June 28, 1984), 74–75

    meeting April 4, 1989, 160–63

    meeting March 15, 1989, 157–58

    meeting January 16, 1984, 60–63

    meeting January 30, 1984, 71–73

    meeting September 4, 1984, 81–82

    meeting January 16, 1986, 91–93

    meeting March 12, 1986, 93–95

    meeting April 2, 1987, 109–11

    meeting October 28, 1987, 126–29

    meeting January 5, 1988, 130–31

    meeting with Businessland (February 21, 1989), 153–56

    Microsoft, 21–22, 24–26, 32

    National Computer Conference (NCC), 24, 193

    New York City’s Central Park (October 25, 1983), 54–55

    picture of, 29, 180

    portable computer business plan, 9–17

    portable computer with nine-inch display, 6

    press conference (September 9, 1988) 135–36

    press conference (September 13, 1988), 137–42

    “The Process,” 93

    Product Customer Center (PCC) manager, 3

    Texas Instruments electrical engineer, 3–4

Cara, Irene (singer), 90

Carroll, Paul (Wall Street Journal), 145

Cayne, Doug (Gartner Group), 115

coalition. See EISA coalition

Collins, Wayne (Compaq), 46, 61–63

Columbia Data Products, 23–24

Comdex (Las Vegas), 31

Compaq Authorized Dealer, 155

Compaq Computer Corporation

    advanced 32-bit bus, 124, 128–29, 131, 135, 140

    advanced 32-bit bus development, 131

    announcement (January 5, 1988) to shut down Micro Channel development and focus on developing an advanced 32-bit bus, 130–31

    ASIC chips, 128–29, 132

    “bait-and-switch” reports, 153

    Businessland (1989), terminated relationship with, 197

    Businessland and PS/2 vs., 152–53, 155–56, 197

    Canion and Harris left Compaq, Pfeiffer became CEO (1991), 198

    Canion’s anti-PS/2 remarks and disclosure of quest to duplicate the PS/2, 118

    Compaq team at company launch, 30

    computer dealers, decision to distribute only through, 193

    ComputerLand Corp., xix-xx, 38–40, 147

    Conner Peripherals, strategic investment in, 164

    Contura, 181

    culture, 46

    dealer channel, 36, 40, 44, 49, 67, 75, 114, 152

    dealer numbers, 194–97

    Deskpro, 74–79, 81–83, 195

    Deskpro, press coverage for, 77

    Deskpro 286, 84, 86, 88, 195

    Deskpro 286n, 197

    Deskpro 385/25e, 197

    Deskpro 386, 98–106, 110–11, 119, 195

    Deskpro 386 and 80287 math coprocessor, 119

    Deskpro 386 and media and trade publications reviews, 105

    Deskpro 386 and trade publications reviews, 105

    Deskpro 386/20, 118–19, 151, 196

    Deskpro 386/20e, 151, 197

    Deskpro 386/25, 150, 196

    Deskpro 386/33, 163, 197

    Deskpro 386/33L, 198

    Deskpro 386n, 197

    Deskpro 386s, 150–51, 196

    Deskpro 386s/20, 197

    DeskPro 486/25, 168, 197

    Deskpro 486/33L, 198

    Deskpro desktop PC market (1985), 195

    Desktop PC market and start “Bullet” project decision (1983), 194

    disk-drive array, 168, 170–71

    distribution channels, 37

    dual-switching monitor patent, 164

    8-megahertz 286, decision to wait for, 195

    8086 processor, 72–73

    8088 processor, 72

    80286-based personal computers, 84

    EISA coalition, 134, 137, 196

    employee numbers, 194–98

    engineering resources worked on PS/2- compatible products and developing industry-standard products, 117, 124

    engineers discovered a severe weakness in Micro Channel-based PS/2 machines (memory cache lacking for the processor), 147

    European headquarters in Munich, 80

    European market, 80

    factory, new (December 1984), 79

    Flex Architecture, 119–20, 150, 168

    Flex Architecture with Multiprocessing Support, 168

    Fortune 500, Fortune magazine announces Compaq reached, 195

    Fortune 500 list, 90

    Gateway Technology, 5, 15, 19, 26, 193

    Hewlett-Packard, merger with, 181–82

    IBM compatible, xvii

    IBM patents for $130 million, unlimited access to, 164

    IBM PC and XT, backward compatibility with, 56–58

    IBM PC software and, xvi

    IBM PC-compatible portable computer, idea for, 193

    IBM Portable, 60–63

    IBM XT, reverse-engineering of, 53

    IBM XT and PC software, compatibility technology enabled Compaq computers to run all, 54–55, 67

    IBM-compatible MS-DOS, Bill Gates meeting (1982) for, 19–21, 193

    IBM’s authorized dealers convinced to sell Compaqs, 66, 120

    IBM’s portable, Compaq destroyed, 68

    initial public offering (IPO), 48

    Initial Public Offering (1983) raised $66 million, 194

    Intel and, 83, 94, 96, 182

    ISA product development, new, 130

    loss and layoffs, $70 million (1991), 180, 198

    low-price products, 16 new (1992), 181, 198

    LTE, 164–65, 197

    LTE 386s/20 (1990), 198

    LTE and LTE/286, first notebook PCs (1998), 197

    LTE and LTE/286 “notebook” computers, 164

    LTE/286, 164–65, 197

    LTE/386s/20, 198

    management team (1990), 180

    manufacturing capacity expansion, 45

    manufacturing team and electronic assembly and testing, 46

    market share, units worldwide, 198–99

    merger agreement with HP (2001), 199

    Micro Channel development team, 130

    Micro Channel product development, 130–31

    Micro Channel reverse engineering project, 124, 130, 196

    Microsoft and, 96

    MS-DOS, Compaq, 57–58

    name, announcement of Compaq, 28–29

    name change (1982) to Compaq, 194

    National Computer Conference (NCC) in Houston (1982), 24, 193

    “New Coke” publicity battle to fight PS/2 (1987), 113, 115, 196

    No. 3 in an industry, 145

    NYSE, company listing (1985) on, 195

    outsourcing of manufacturing, 42–43

    patent cross-licensing agreement with IBM (1989), 164, 197

    PCs designed with key innovations

    while maintaining complete backward compatibility, xvii

    Portable 286, 82, 84–85, 89, 194–95

    Portable 386, 119, 121, 165, 196

    “Portable Company,” 69

    Portable II, 89–90, 165, 195

    Portable III, 106, 196

    Portable III/386, 106–7, 121, 165, 196

    Portable PC, 28–29, 31–32, 37–42, 45, 48–49, 54, 61, 65, 67, 71–72, 79, 194

    Portable PC ran all IBM PC’s software, 48

    Portable Plus, 45, 54–58, 64–65, 67, 70, 79, 82–83, 150, 194

    Portables, first month shipment of 250, 194

    Portables 1983–1989, evolution of, 165

    ProLinea, 181

    prototype portable computer shown to dealers, investors, and the press (1982), 193

    PS/2, engineers reported Compaq’s industry-standard products outperformed, 116, 118

    PS/2, response to, 123–26

    PS/2, reverse-engineering of, 111, 116

    PS/2, risk of following IBM to, 116

    PS/2 Model 80s vs. Compaq SystemPro, 170, 172–73

    record first quarter (1984) despite IBM Portable, 65, 195

    reputation based on consistent delivery of quality, performance, and business success, 95

    reputation for ruggedness, compatibility, quality, and reliability, 69

    revenue growth (1992), 181

    RISC (Reduced Instruction Set Computer) processor, 157–58, 160–61, 163

    sales, 181

    sales in first year, $100 million, 44–45

    Sears Business Systems Centers, 38–40

    SLT 386s/20, 197

    SLT/286, 151, 165, 197

    SLT/286 laptop (1988), 197

    software companies and 386 performance, 96

    software licensing to Microsoft, 57–58

    stock listing moved from the Nasdaq to NYSE, 89–90

    stock offering, first public, 48

    SystemPro, 167–73, 197

    SystemPro 486, 198

    SystemPro eclipsed anything available on the Micro Channel, 173

    tape cartridge, 10-megabyte, 73

    technology leader and innovator, xviii

    theme song “Flashdance,” 90

    32-bit slots were not needed, 132

    32-bit bus for the PC industry (1987), decision to develop compatible, 196

    32-bit EISA bus, 170

    386sx PC, first, 196

    386 PC introduced ahead of IBM, 195

    256K RAM (Random Access Memory) chips, 73

    US PC market slowdown in 1985, 88

    venture capital funding (1982), first, 13, 193

    venture capital funding (1982), second, 37, 193

    venture capital funding (1983), third, 44, 194

Computer Reseller News

    “Dataquest Conference Focuses On EISA,” 147

Computer Reseller News, 147

    “Compaq Unveils ‘A Screamer,’” 163

Computer & Software News, 147

Computer World, 147

computer-aided design (CAD), 168

ComputerLand Corp., xix-xx, 38–40, 147

Conner Peripherals, 164

Cook, Tim (Apple CEO), 191

Cooley, Ross (Compaq vice president of sales), 120, 152–53, 155

Crawford, John (Compaq processor architect), 94–95

Culley, Paul (Compaq architecture engineer)

    advanced 32-bit bus, designed, 129

    Deskpro 386 bottleneck fix, 118

    meeting January 30, 1984, 71–73

D

Dataquest Research International, 147

Davis, Michael (Lovett Mitchell Webb & Garrison investment advisor), 114

DEC. See Digital Equipment Corporation (DEC)

Dell Computer, xv, 134–35, 199

Digital Equipment Corporation (DEC)

    about, xvi, xxi, 20, 48

    VAX6310, 168

DigiTech, 25

disk-drive array, 168, 170–71

Dobbs, Lou (CNN commentator), 143

Doerr, John, 13–14

drives, 5 1/4-inch, 52–53

E

Eckhart, Jim (Compaq manufacturing executive), 47, 60–63

EISA. See Extended Industry Standard Architecture (EISA)

EISA coalition

    AST Research, 134, 137

    AT&T, 135

    Barnes, Hugh, 132

    Compaq, 134, 137, 196

    Dell, 135

    Epson America, 134, 137

    “Gang of Nine,” 134, 141–42, 172, 179, 197

    Hewlett-Packard (HP), 131, 133–34, 137, 196

    IBM declined, 135–36

    Intel, 132, 134, 142, 196

    Microsoft and Bill Gates, 131, 133–34, 142, 196

    NEC, 134, 137

    Olivetti, 134, 137

    PC companies supporting an advanced 32-bit bus, 135–42

    Stimac, Gary, 131, 133

    Swavely, Mike, 131, 133

    Tandy, 134, 138

    Wyse Technology, 134, 138

    Zenith Data Systems, 134, 138

Ellington, Kevin (Compaq division vice president), 71–73, 180, 201

engineering workstations (EWS), 168

Epson America, xviii, 134, 137

Esber, Ed (Ashton-Tate CEO), 97

EWS. See engineering workstations (EWS)

Extended Industry Standard Architecture (EISA), xix, 134

    announcement (September 13, 1988), 137–42, 164

    bus specifications vs. Apple’s NuBus, 140

    bus specifications vs. IBM’s Micro Channel, 140

    coalition, 178–79, 196

    Compaq 486 PC and EISA bus, 167

    Compaq SystemPro vs. Micro Channel, 169, 173

    compatible with the existing industry

    standard thereby protecting the

    investment of millions of PC

    users, 144

    de facto industry standard AT bus, 149

    IBM and Micro Channel vs., 175, 177

    IBM vs. “Gang of Nine,” 172

    industry standard, complete compatibility with the existing, 140

    industry-standard bus, 179

    PC-industry publications supported, 147–48

    press conference (September 13, 1988), 137–44, 146

    products, 166, 170, 197

    roadblock in front of IBM’s march toward proprietary control of the industry, 149

    third-party peripheral and board manufacturers and, 140

    32-bit bus compatible with 8- and 16-bit buses, 139, 170

    32-bit EISA bus, 170

F

Fargo, Bill (Compaq’s general counsel), 164

Financial Times, 146

Flannigan, Steve (software engineer), 17

    Compaq company announcement, 28

    meeting May 14, 1982, 22

    meeting October 28, 1987, 126–29

    ROM BIOS and code writing, 25

486 microprocessor, 139, 157–60, 168–69

Frank, John (Zenith Data Systems), 138

G

“Gang of Nine,” 134, 141–42, 172, 179, 197. See also EISA coalition

Gartner Group, 115

Gates, Bill (Microsoft chairman), 97

    Deskpro 386 event at Palladium, New York City(September 9, 1986), 97

    EISA coalition and, 131, 133–34, 142, 196

    meeting April 4, 1989, 160, 162

    meeting March 19, 1982, 19–21

    Money magazine, on cover of, 31

Goldberg, Aaron (IDC vice president), 115, 145

Greene, Alice (Computer Reseller News), 163

Gribi, John (Compaq CFO)

    about, 26, 28, 44

    meeting April 6, 1984, 65

    meeting January 16, 1984, 62

Grove, Andy (CEO of Intel)

    about, ii, 93–94, 142, 158

    meeting April 4, 1989, 160–62

H

Hafner, Katherine (USA Today), 146

Hald, Alan (MicroAge Computer Stores Inc. chairman), 147

hard drive, “shock mounting,” 53

Harris, Jim (Compaq vice president of sales)

    Comdex (Las Vegas), 4

    electrical engineer, 1–8

    engineering manager, 3

    Gateway Technology, 5

    left Compaq, 180–81

    meeting September 1, 1981, 1–2

    meeting January 20, 1982, 7–10

    meeting May 14, 1982, 22

    meeting October 8, 1982, 35–37

    meeting March 28, 1983, 52–53

    meeting October 28, 1987, 126–29

    picture of, 29, 180

    portable computer business plan, 11–16

    Texas Instruments electrical engineer, 3–4

Murto, Maura, 4

Hewlett-Packard (HP)

    about, xv, xvi, xviii, 20, 48

    market share (2001), units worldwide, 199

    9000 Series 835 minicomputer, 168

Hitachi, 43

House of Pies restaurant, 7

Houston Symphony Orchestra, 90

Howard, Ruth (secretary), 29–30

HP. See Hewlett-Packard (HP)

I

IBM. See also Personal System 2 (PS/2)

    AT, 79, 81–83, 86–87

    announcement and Q&A period defending Micro Channel (September 13–14), 142–43

    ASIC chips, 117, 127

    BIOS ROM, 17

    Businessland and, 152–56, 197

    Comdex and IBM PC, 31

    compatible 8- and 16-bit slots, eliminated, 124

    compatible products, 23, 95

    competition from clones, attempted to reduce or eliminate, 124

    dealer channel, 43

    dealer selection process, 37

    direct sales force, 35–36

    engineer’s comment about EISA performance, 148

    license for IBM PC software, xvii, xviii

    machines with Micro Channel able to take advantage of “new technologies” and “new applications,” 146–47

    market share, units worldwide, 198–99

    market share lost when competitors agreed to use newly announced EISA bus instead of IBM’s, 144

    Micro Channel, xix, 109, 111–12, 116

    Micro Channel licensed to clones for license fee plus royalty of 5 percent of sales, 177

    Micro Channel market and high prices, 173

    Micro Channel vs. EISA, 148

    Micro Channel-based PS/2 machines lacked memory cache for the processor, 147

    new 32-bit slot, 124

    new PS/2 rendered $12 billion worth of software useless, 143–44

    OS/2 jointly developing with Microsoft, 178

    Osborne I computer (“Army surplus”), 7

    patent cross-licensing agreement with Compaq (1989), 164, 197

    patent infringement by Compaq, 164

    patent infringement on Compaq, 164

    PC, 73–75, 79, 86

    PC dealer network, 41

    PC DOS, 17

    PC industry vs., xviii

    PC software, xvii, xxii, 9, 11, 20, 22–23, 25, 28, 31, 39

    PC-AT (1984), launched first 286-based PC, 195

    PC-compatible market, xxii

    Personal Computer, xx, xxi, xxii, 3, 7, 11, 16–17, 23, 31–32, 36, 39, 41

    Portable (“Compaq-killer”), 60–61, 63–68, 70–71, 78

    Portable, Compaq destroyed IBM’s, 68

    Portable PC (1984), announced, 194

    price cuts (1985, 1986), 195

    PS/2, stops producing (1994), 181, 198

    PS/2 and 286 chip, 107, 178–79

    PS/2 and Micro Channel were positioned for absolutely no cloning, 177

    PS/2 announcement in April 1987, 144, 146

    PS/2 assumed to crush Compaq’s 386, 177–78

    PS/2 product line announced (1987) with Micro Channel 32-bit bus, 196

    spin and “FUD” (fear, uncertainty, and doubt), 149

    standardization, did not want, xvi

    386 PC, lagged one year behind Compaq, 179

    386 PS/2 Model 80, 196

    286 chip, IBM obtained manufacturing rights to Intel’s, 178–79

    XT, 45, 52–54, 56, 73–75, 77–79, 81, 86

    XT software, 54–55, 86

IEEE. See Institute of Electrical and Electronics Engineers (IEEE)

Inc. magazine, 32

industry standard architecture (ISA), 88, 130, 139–40

Information Week, 147

InfoWorld

    “What’s So Confusing? EISA Extends Capabilities

    of Industry-Standard AT Bus.”, 147–48

initial public offering (IPO), 48

Institute of Electrical and Electronics Engineers (IEEE), 124

Intel, xvi

    286 chip and PS/2, 179

    386 chip compatibility with 286 chip, 94–95, 118

    advanced technologies and incredible profits, 159

    ASIC chips, 128, 132

    CISC-based, X-86 processor, 158

    Compaq and, 83, 91–92, 94, 96

    Compaq Computer and, 83, 94, 96, 182

    Compaq Deskpro 386 and, 98–99

    dominant supplier of processors for industry-standard PCs, 178

    80286 chip, 70, 83

    80287 math coprocessor and Deskpro 386, 119

    80386 processor, 70, 76, 82–83, 92, 99, 102, 105

    80386sx chip, 150

    EISA coalition, 132, 134, 142, 196

    586 chip (Pentium), 163

    486 chip with bug, 169

    486 processor, 139, 157–60, 168–69

    IBM and 386-based PC, 91

    microprocessors, xv, xvi, 16, 179

    PS/2 computers and, 111–12, 178

    RISC processor, 163

    286 chip, IBM was granted manufacturing rights to, 178–79

intelligent network controllers, 170–71

iPad, xv, 183–84, 187–91

iPad Mini, 192

iPhone, xv, 184–90

IPO. See initial public offering (IPO)

iPod, 165, 183–85, 187–88, 191

iPod Touch, 187–88

ISA. See industry standard architecture (ISA)

Isaacson, Portia (industry consultant), 3

iTunes online store, 184–87

J

Japanese technology companies, 42

Jobs, Steve (Apple CEO), 184, 186–87, 189, 191

Jones, Curt (Compaq programmer), 26

JWP, Inc., 156

K

Kleiner Perkins (venture firm), 5, 12–13

Kunde, Eugene (Epson America), 137

L

Labe, Peter (Drexel Burnham Lambert), 114

Lally, Jim, 13

LCDs. See liquid crystal displays (LCDs)

Lee, Charles (Compaq software), 25

Lenovo, xvi

Lewis, Peter (New York Times), i, 146, 165, 171–72

liquid crystal displays (LCDs), xv, 152

Lotus, 24, 100–101

Lotus 1–2-3, 24, 31, 97

Lovett, Mitchell, and Webb (Houston investment firm), 10

Lowe, Bill (president of IBM’s Entry Systems Division), 135–36, 146

M

MCA. See Micro Channel Architecture (MCA)

Maniglier, Bernard (Compaq France), 80

Manzi, Jim (Lotus Development CEO), 97, 100

McLoughlin, Mac (Compaq’s vice president of sales for the Western Region), 153, 155

McNally, Joe (Compaq UK), 80

Micro Channel

    Compaq and design of new 32-bit bus, 126–29

    Compaq’s Flex Architecture, 120

    Compaq’s industry-standard products outperformed, 116, 118, 123

    Compaq’s reverse engineering of, 124, 130, 196

    EISA bus specifications vs., 140

    EISA vs., 136, 140

    expansion bus, 109

    IBM Personal System 2 (PS/2) and, 111–12

    IBM royalties for use of, 124

    IBM’s 32-bit bus, xix, 124–25

    IBM’s proprietary control over, 112

    industry-standard 32-bit bus vs., 124–25

    industry-standard bus vs., 112, 116

    license from IBM to use, 112, 136

    Q&A period defending, 143

    support for, 134

Micro Channel Architecture (MCA), 148–49

microprocessors

    486, 139, 157–60, 168–69

    Intel, xv, 16

    PC and, xiv

    386, 95, 139

Microsoft

    advanced technologies and incredible profits, 159

    Compaq Deskpro 386 and, 98–99

    EISA coalition, 131, 133–34, 142, 196

    MS-DOS fully compatible with PC DOS, 32–33

    operating system, xvi

    operating system and open industry standard, xvi

    PS/2 computers and, 111, 178

    Surface tablet, 190–91

    Windows 8, 190–91

    Windows 8 PCs, multi-touch on, 191

    Windows 8 RT, 190

    Windows Phone 8, 190–91

Microsoft Disk Operating System. See MS-DOS (Microsoft Disk Operating System)

Miller, Michael (Wall Street Journal), 145

MIS Week, 147

Moneyline on CNN, 143

Moore, Gordon (Intel Chairman)

    Deskpro 386 event (September 9, 1986), 97, 99

    meeting April 4, 1989, 160–62

MS-DOS (Microsoft Disk Operating System)

    about, xvii, 10, 17, 25–26

    BASIC and, 25–26

    Compaq, 57–58

    fully compatible with PC DOS, 32–33

    IBM-compatible, 193

Murto, Bill (Compaq marketing vice president)

    computer conference in Hanover, Germany, 47

    ComputerLand Corp., xix-xx, 38–40, 147

    franchise’s corporate officers, 38

    marketing manager, 3

    meeting March 19, 1982, 19–20

    meeting March 28, 1983, 52–53

    meeting May 14, 1982, 22

    meeting October 8, 1982, 35–37

    meeting September 1, 1981, 1–2

    picture of, 29

    retirement, 120

    Texas Instruments, 3

N

Name Lab (California), 27–28

National Computer Conference (NCC) (Houston), 24–25, 193

NEC, xviii, 134, 137

“New Coke” analogy, 113, 115, 143–44

New York Times, 27

    “Big Battle Over Computer Buses,” 146

    “Compaq Does It Again,” 165

    “Compaq Redefines High End,” 171

Norman, Dave (Businessland’s CEO), 153–55

O

Olivetti, xviii, 134, 137

open industry standard

    Apple and, 183, 191

    central theme of PC industry, xiii

    EISA coalition and first 386 PC, 178

    EISA standard and, 138

    EISA-based machines and, 149

    IBM as a company and brand vs., 176

    IBM-compatible market, 176

    IBM’s Micro Channel vs., 178–79

    industry-standard architecture, 176

    Intel and the 486 processor, 159

    Intel’s microprocessors and, xvi

    meeting with Grove and, 158

    Micro Channel versus EISA war, 175

    Microsoft’s operating system and, xvi

    PC industry reconstructed around, xxii

    rate of technological advance, xv

    software written for the IBM PC vs., 32

P

Panasonic, 43

Papajohn, Ted (industrial designer), 7–9

Patterson, John (Tandy), 137–38

PC Conference in Napa Valley, California, 147

PC Letter, 115

PC software, xv

“PC Wars” of the ’80s, 33

PC Week, 147

    editorial (May 5, 1987), 115

    “EISA: More than Just Another Bus,” 148

    June 2, 1987 edition, 117

Personal System 2 (PS/2)

    announcement in April 1987, 144, 146

    application-specific integrated circuits (ASICs), 117

    Businessland and, 152–56, 197

    clones vs., 178

    Compaq 386 PC vs., 96, 177–78

    Compaq compared to failure to a “New Coke”, 113, 115, 196

    Compaq customers advised of disadvantages of, 113–14

    Compaq’s 386, assumed to crush, 177–78

    Compaq’s response to PS/2 announcement, 123–26

    “Death Star,” PC industry’s equivalent of, 96, 107

    floppies, 3 1/2 inch, 109

    IBM announced (April 1987) PS/2 product line with Micro Channel 32-bit bus, 196

    IBM announced (1994) that it would no longer be producing PS/2, 181

    IBM competitors and new products compatible with, 116

    IBM stopped producing (1994), 181, 198

    IBM’s brand and marketing power and, 116

    IBM’s proprietary control over Micro Channel, 112

    Intel and Microsoft, potential impact on, 178

    lack of backward compatibility with the existing base of software and plug-in boards, 112–13

    Micro Channel, new expansion bus, 109

    Micro Channel and PS/2 positioned for absolutely no cloning, 177

    Model 30 286, 143

    Model 30 used an old AT 80286 chip, 146

    Model 80 used a 16-megahertz 386, 119

    Model 80s vs. Compaq SystemPro, 170, 172–73

    “New Coke” analogy, 113, 115, 143–44

    picture of, 111

    product details kept secret from rest of the industry, 112

    product line announced (1987) with Micro Channel 32-bit bus, 196

    production, IBM discontinuing, xix

    286 chip and, 107, 178–79

Pfeiffer, Eckhard (Compaq CEO), 47, 80, 180–81, 198

Preston, Michele (Salomon Brothers), 114

processor performance, xiv, 170

PS/2. See Personal System 2 (PS/2)

Puette, Robert (HP’s PC division general manager), 133

    press conference (September 13, 1988), 137

Q

Qureshey, Safi (AST Research), 137

R

Reilly, John (plastics), 17, 24

Roberts, Ken (Compaq electrical engineer), 16–17, 24–25, 164

ROM BIOS (Read-Only Memory Basic Input/ Output System), 10–11, 17, 22, 24–25, 31

Rosen, Ben (Compaq Chairman)

    business publications meetings, 27

    Compaq announcement, 28

    Compaq director, 47

    Deskpro 386 event at Palladium, New York City(September 9, 1986), 98, 106

    Houston Astrohall (November 6, 1989), 167

    meeting January 20, 1982, 8–10

    meeting March 19, 1982, 19

    portable computer business plan, 11, 13–15

    second round of funding and potential investors, 26

    386 microprocessors, 95

    venture capitalist, 4

Russell, Walt (aluminum chassis), 17

S

Sail Boat Programmers, 25

Salomon Brothers Microcomputer Conference, 146

Sarnoff, Dorothy (speech coach and image consultant), 47

Schmidt, Eric (Google’s CEO), 189

Sears Business Systems Centers, 38–40

Sevin, L. J. (Compaq director)

    Dallas venture capitalist, 3–5, 7–15, 24

    meeting January 20, 1982, 7–10

    portable computer business plan, 11–15

Shaffer, Richard (Wall Street Journal), i, 27, 137, 141–42

Sisters of Charity Hospital Corporation, 101

Sony, xv, 43

Sparks, H. L. “Sparky” (Compaq vice president of sales), 41, 62

standard operating systems

    compatible versions of, 139

    DOS 4.0, 139

    OS/2 1.1., 139

Stimac, Gary (Compaq systems engineering vice president)

    Compaq electrical engineer, 16–17, 22

    EISA coalition, 131, 133

    engineering vice president, 70

    meeting May 14, 1982, 22

    meeting January 16, 1986, 92

    meeting October 28, 1987, 126–29

    MS-DOS and BASIC, 25–26

Storeboard, 67

Sun Microsystems

    SPARC RISC processor, 158, 160–62

    Sparc workstations, 161

    X-86 processor, 158, 160–61

    X-86-based PCs, 160

Swavely, Mike (Compaq’s vice president of marketing)

    about, 41, 70, 153, 155

    EISA coalition, 131, 133

    meeting September 4, 1984, 81–82

    meeting January 16, 1986, 92

    meeting March 12, 1986, 93–95

    meeting April 2, 1987, 109–11

    meeting October 28, 1987, 126–29

T

Tandy, xviii

Texas Instruments (TI), xvi, 3

386 microprocessors, 95, 139

U

Ullrich, Steve (Compaq electrical engineer), 16–17, 24

Underwood, Richard (NEC), 137

USA Today, 146

V

VenRock (venture firm), 5

Vieau, Bob, 61–63

VisiCalc, xix, xx

W

Walker, John (Compaq manufacturing), 28, 46, 60–63

Wall Street Journal

    Deskpro 386 eight-page pull-out advertisement, 104

    EISA’s jointly sponsored full-page ad (September 14), 142–43, 145

    “Nine Firms That Make Personal Computers Gang Up Against IBM,” 145

Wall Street’s analysts, 114, 166

White, Phillip (Wyse Technology), 138

Winchester disk drives, 73

Wolf, Charles (First Boston Corp. analyst), 145

World Wide Web, 143

Wyse, xviii, 134, 138

Y

Yannis, Jonathan (Gartner Group analyst), 145

Young, Steve, 143–44, 146

Yu, Albert (Intel vice president), 141–42

Z

Zachmann, William F. (International Data Corp. vice president of market research), iii, 148–49

Zenith Data Systems, xviii, 124, 134, 138

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