Contents
A Framework for Measuring Return on Investment (ROI) on People
Costing Time: TVRLS Methodology
A Framework for Other Impact Measures
2 INTELLECTUAL CAPITAL AND HRD
Market Capitalization of Indian Companies: Percentage of Net Fixed Assets to Market Value
Role of Human Capital in Organizational Excellence
Some Critical Forms of Human Capital
Leadership Talent and HR Practices Make a Difference
Trying to Win the War for Talent
The Story of 42: Four Brothers and Four Professionals
Competency Mapping Is Not Complicated
Some Tips on Mapping Competencies
The Hurconomics of Competency Mapping
The Real Cost of Competency Mapping Using External Consultants
4 TALENT ACQUISITION AND INTEGRATION
New Developments: From Recruitment to Top-Grading
Talent Identification and Assessment Tools
The Theory of Psychometric Testing
Hurconomics: How to Calculate Recruitment Costs
5 GETTING DIVIDENDS FROM PERFORMANCE MANAGEMENT
Performance Appraisal Versus Performance Management
When Can We Say That the System Is Working Well?
Performance Management: From a Systems to a Spiritual Approach
Some Recommendations for Implementing PMS
Hurconomics: The Cost of Not Planning One’s Work and Performance
360° Feedback or Multi-Rater Assessment and Feedback System (MAFS)
The RSDQ Model of 360° Feedback
Hurconomics: ROI on 360° Feedback
7 ASSESSMENT AND DEVELOPMENT CENTRES
Definition of Assessment Centre
360° Feedback as an Instrument in Assessment Centres
Individual and Organizational Assessment Centre (IOAC)
Suggested Methodology for Assessment Centres in Indian Firms
Hurconomics of Assessment and Development Centres (ADCs)
Linking Pay Cheque with Purpose
Performance-Linked Pay (PLP) or Performance-Related Pay (PRP)
The Need for PLP in the Public Sector and Civil Services
Some Methods to Manage Retention and HRU
10 LEADERSHIP ROLES AND SELF-RENEWAL OF HR PROFESSIONALS
How Much Does an HR Manager Cost?
Leadership and Execution Roles of HR Professionals
Self-Renewal of HR Professionals
The Benefits of HRD Audits: An Example
HRD Audit as an OD Intervention
Current Status of HRD Audit and Conclusions
HR Interventions in Indian Companies
How Time Gets Spent: A Guide to Enhancing Value Addition
13 HURCONOMICS: APPLICATIONS AND EXERCISES
Application BR: Bank and Rewards
Application E: Cost of Emotions
Application CT: Cost of Commuting
Application Int: Cost of Interruptions at Work
Application Procrast: Procrastination at the Workplace
Application D-I: Divisiveness and Integration