A
accounts receivable,
47–8
change management through the thesaurus development,
151–5
client acquisition with more effective order registering,
160–4
holistic and organised approach to appropriate information consumption and sharing,
172–5
information professional projects on current awareness bases,
155–60
intelligence system at the Corruption Prevention and Strategic Information Secretariat,
176–84
managing information and customer care centre,
165–8
process management approach for information management reorganisation,
168–72
Association of Independent Information Professionals
Code of Ethical Business Practice,
60
Code of Ethics for CI Professionals,
60
Statement of Policy Concerning Intellectual Property Rights,
59
C
career-driven programmes,
125
Cattell’s 16 personality factors,
139–40
client-consultant relationship,
advice to future consultants,
142–6
actual work as it progressed,
144–5
consultant orientation on the problem and project aim,
143
deliverables and their effect,
145–6
determining the project strategy,
144
interaction and communication,
145
successful and productive relationship,
131–46
consultant selection,
134–6
top five list of consultant qualities,
136–41
Cattell’s 16 personality factors,
139–40
communication skills,
137
creativity and problem-solving capability,
137
no delays in communications,
137
confidentiality agreement,
91–2
determining budget scope,
82–6
acquiring knowledge to accomplish the task,
82–6
determining how much to charge,
84–6
delivering the deliverables: report, presentation, discussion,
100–1
handling invoice issues,
101–2
helping the client’s decision,
92–3
preliminary discussions,
79–80
preliminary memorandum,
81
request for proposal: to bid or not to bid,
78
meeting and building relations,
94–100
dealing with organisational culture,
98
interacting with client’s staff,
95–7
keeping the client informed of progress,
98–100
wrap up and setting up for the future,
103–4
levels of customer relations,
104
Code of Professional Conduct,
61–2
Competitive Intelligence Division,
123
‘professional friendships’,
110
agreeing to deliverables vs delivering in advance,
107–8
belief in own qualifications and abilities,
113
conflict with client’s best interest,
111
coping with the disappointment,
112–13
encountering concerns outside the official project scope,
109
maintaining pose and neutrality,
108
protecting the trust of client staff,
110
seen circumstances working with clients in the same industry,
111–12
consulting personality,
27–9
confidentiality agreement,
91–2
corporate politics,
15–16
cost effective serviced offices,
23–4
creative commons (CC),
59
I
delivering the deliverables: report, presentation, discussion,
100–1
determining budget scope,
82–6
handling invoice issues,
101–2
helping the client’s decision,
92–3
meeting and building relations,
94–100
preliminary discussions,
79–80
preliminary memorandum,
81
request for proposal: to bid or not to bid,
78
wrap up and setting up for the future,
103–4
Code of Professional Conduct,
61–2
doing things differently,
115–17
expectations and perceptions in professional education,
124–6
expert practitioner to consultancy,
123–4
repositioning of profession and schools,
127–9
roles and activities,
7–10
information consulting,
1–10
freedom from corporate politics,
15–16
freedom to ‘pick and choose, ’ 16
satisfaction from leveraging experience,
15
sense of control over one’s time,
13–14
sense of reward from helping clients,
14–15
building trust and marketing services,
65–75
creating and maintaining image,
68–70
electronic promotional brochure,
73–5
professional visibility,
70–1
understanding client ideas and aims,
67–8
consulting personality,
27–9
cost effective serviced offices,
23–4
flexibility and availability,
20–1
part-time or subcontract,
25
uncertainty and anxiety,
19
information professional,
4–5
scope of roles and activities,
7–10
launch and management of information business,
27
marketing and sales/business development,
27
intellectual property,
59–60
International Council of Management Consulting Institutes,
61–2
L
Code of Professional Conduct of the information consultant,
61–2
intellectual property and copyright,
59–60
competitive attitudes within stable and challenging environments,
122
skills and competencies,
118–20
cooperation with other information professionals,
119
deriving the knowledge from the client’s business functions,
118–19
librarians as independent information professionals,
120,
122
managing an entrepreneurship,
120
possible cultural orientations,
122
taking a leap as an information consultant,
115–29
doing things differently,
115–17
expectations and perceptions in professional education,
124–6
expert practitioner to consultancy,
123–4
repositioning of profession and schools,
127–9
V
tips and considerations,
107–13
agreeing to deliverables vs delivering in advance,
107–8
belief in own qualifications and abilities,
107–13
conflict with client’s best interest,
111
coping with the disappointment,
112–13
encountering concerns outside the official project scope,
109
maintaining pose and neutrality,
108
protecting the trust of client staff,
110
seen circumstances working with clients in the same industry,
111–12