achievement-oriented verbs 66–8, 81
achievements 47, 52, 65–6, 81, 118–20, 127
“active listening” 104, 112
active voice 69
adaptability 30
adjectives 56, 65
adverts 32–5, 38, 67–8, 87, 151
tailoring CVs to 32–5, 38, 43–7
answering questions 120–1, 163
tailoring answers 143, 148–9
ANTs (automatic negative thoughts) 108
areas of weakness 137–8, 139, 149–50, 154
asking other people 22
about their jobs 18–19
about yourself 15, 16–17
for CV advice 164–5
asking questions at interviews 150–3, 154
asset statements 48–9
automatic negative thoughts (ANTs) 108
benefits, negotiating 135, 167, 168
body language 103–5, 112, 113, 163
capability, questions about 117, 118–20, 122–6, 127
capability-affirming thoughts (CATs) 108–9
CAR (Challenge, Actions, Results) 123–6, 127
career, telling interviewers about 143–5
career changes 51, 53, 71, 92
career objectives 48–9
cash 127
questions about 118, 135–7, 139
see also pay packages
CATs (capability-affirming thoughts) 108–9
Challenge, Actions, Results (CAR) 123–6, 127
changing careers 51, 53, 71, 92
characteristics 14–15, 16, 22
chemistry 101, 137, 139
questions about 117, 127, 131–2, 140
children 55
choosing the right job 11–19
clothes, for interviews 102–3, 109, 163
coherence 70–1, 81
commitment 117, 127
questions about 133–5
communication skills 28
competitors 36, 37, 133, 134, 146
concerns, fending off 137–8, 139
confidence body language 103–5, 113
interviews 109–10, 112, 113, 137
speaking with 105–6, 112, 122
connections, making 77, 86
contact details 54–5
contact lists 88–9, 91, 95–6, 97
conversations for networking 85, 91–4
small talk 110, 111
costs of hiring you 118, 127
covering letters 74–9, 81, 82
CVs 42, 56–7, 61, 70–1, 109–10
achievements 69–70
asking for advice on 164–5
checking for mistakes 59–60
contact details 54–5
design 58–9
examples 71–3
format 49–54, 61, 71–3
length 55
profile statements 48–9, 61
sending 80
seven deadly sins 55–60
tailoring to jobs 32–5, 38, 43–7, 50, 51–3, 58, 61–2, 81
tense to use in 68–9
using employer’s precise wording 33, 34, 45–6
verbs to use in 65–8
dealing with disappointment 162–3, 168
demeanour, positive 106–7, 112, 132, 166, 167
design of CVs 58–9
disappointment, dealing with 162–3, 168
“do you have any questions for us?” 150–3
dress, for interviews 102–3, 109, 163
drive 30
education 50, 51, 52, 53, 54, 61
effort, investing 20–1, 22, 47, 161–2
email addresses 54, 55
emailing CVs 80
emails, for networking 85
employers goals 31–2, 38, 69–70
how you can help them meet goals 49, 57, 58, 61, 78–9, 117, 121
researching 35–7, 38, 76, 93, 133, 150, 151, 164
employment history 49–51, 53, 54, 56, 61
enthusiasm 1–2, 23, 29, 122, 132, 133, 163
evidence for assertions 119–20
examples 11–12, 69–70, 119, 131–2
experience 50, 51, 52, 53, 54, 55, 56
expressive writing technique 107, 112
extracurricular activities 57, 61
eye contact 103–4, 112
fending off interviewers’ concerns 137–8, 139
first impressions 110–11, 112
first person, writing in 68
flexibility 30
of small organizations 165
follow-up letters to interviewers 161–2, 168
font size 58–9
fonts 58
format of CVs 49–54, 61, 71–3
friends 84, 86, 88, 91, 97, 164
asking 15, 16–17
mock interviews with 164
gimmicks 59
goals
how you can help organizations meet 49, 57, 58, 61, 78–9, 117, 121
for job hunting 19–21
organizational 31–2, 38, 69–70
grammatical mistakes 59–60
handshakes 111
hobbies 57, 61
holiday entitlement 151, 167
human touch 31
influence skills 28
information, relevance 57, 61, 70–1, 81
initiative 30
interests 57, 61
identifying 15–16, 16
internet 36–7, 38
interviewers 164
fending off their concerns 137–8, 139
thank-you letters to 161–2, 168
interviews
asking questions 150–3, 154
backing up your CV 33–4, 38
dress for 102–3, 109, 163
first impressions 110–11, 112
nerves 106, 107–9
not getting 164–5
not getting job offers 164
personal impact 101–7, 110–11, 112
practising 164
preparing for 109–10, 112, 117–18, 122–7, 128, 133, 134, 138, 139, 140
questions about capability 117, 118–20, 122–6, 127
questions about cash 118, 135–7, 139
questions about chemistry 117, 127, 131–2, 140
questions about commitment 133–5
reviewing 162–3, 168
“super six” questions 143–53, 154, 155
tailoring answers 143, 148–9
thank-you letters after 161–2, 168
introductions 94
job adverts 32–5, 38, 67–8, 87, 151
tailoring CVs to 32–5, 38, 43–7
“job hoppers” 54
job offers 167, 168
not getting 162–3, 164
job sectors, focusing on 16–19, 22, 23, 93, 133
jobs, choosing the right job 11–19
KISS (Keep It Short and Sweet) 120
knowledge 46
large organizations 132, 165
listening 28
“active” listening 104, 112
lists of contacts 88–9, 91, 95–6, 97
making connections 77, 86
manner, in interviews 122
marital status 55, 61
meetings, networking 85, 94–5
mission statements 19–20, 22
mobile phone numbers 54–5
mock interviews 164
money, questions about 118, 135–7, 139
negative feelings 106–7, 112
negative information 58
negotiating pay and benefits 135, 167, 168
nerves, pre-interview 106, 107–9
networking 77, 84, 85–7, 90, 97–8, 165, 168
contact lists 88–9, 91, 95–6, 97
conversations 91–4, 97
growing your network 94–5
maintaining your network 95–6, 97, 166
not resulting in recommendations 166
scripts 89–91, 97
organizational culture 93, 132, 152
organizational goals 31–2, 38, 69–70
how you can help meet 49, 57, 58, 61, 78–9, 117, 121
organizational norms 132
organizational skills 29–30
organizations 132, 165
demonstrating research on 74, 78, 133, 145–6, 152–3
researching 35–7, 38, 76, 93, 133, 150, 151, 164
other people 84
asking 15, 16–17, 18–19, 164–5
see also networking
outcomes, matching achievements to 46–7
overtime 151
passive voice 69
pay packages 58, 118, 127, 136–7, 151
negotiating 135, 167, 168
personal confidence coach 108–9, 112
personal impact 101–7, 110–11, 112, 166, 167
persuasion skills 28
phone calls, for networking 85, 91–4
phone numbers 54–5
planning skills 29–30
portfolios 119–20
positive attitude 131, 139, 145–6
positive demeanour 106–7, 112, 132, 166, 167
posture 105
practising interviews 164
pre-interview nerves 106, 107–9
preparing for interviews 109–10, 112, 117–18, 122–7, 128, 138, 139, 140
research 133, 134
prioritizing 29–30
problem solving 29, 118, 127
problems, trouble-shooting 163–7
profile statements 48–9, 61
qualifications 46, 50, 52
qualities 14–15, 16, 22
in job adverts 32–5
required by employer 27–31, 38
telling interviewers about 143–5, 147–8
quantifying achievements 81, 127
questions
answering 120–1, 163
asking at interviews 150–3, 154
for networking 93–4
“super six” 143–53, 154, 155
tailoring answers 143, 148–9
redundancy 106
referees 159, 160–1, 168
references 159–61, 168
referrals 94, 166, 168
rejections, dealing with 162–3, 168
relevance 57, 61, 70–1, 81
research 39, 154, 163
demonstrating 74, 78, 133, 145–6, 152–3
on employers 35–7, 38, 76, 93, 133, 150, 151, 164
reverse chronological CV format 49–51, 53, 61, 71, 72
reviewing interviews 162–3, 168
right questions 152–3
salary 58, 118, 127, 136–7, 151
negotiating 135, 167, 168
satisfaction 1–2, 22
scripts for networking 89–91, 97
search engines 37
sectors 16–19, 22, 23, 93, 133
self-discovery exercises 12–16
self-motivation 30
seven deadly sins of CVs 55–60
shaking hands 111
signing on the dotted line 167
skills
CAR worksheets for 125, 128
on CV 46, 52, 52–3, 56
in job adverts 32–5
required by employers 27–31, 38, 81
telling interviewers about 143–5, 147–8, 154
understanding your skills 12–14, 16, 22
skills-based CV format 49, 51–3, 53–4, 61, 71, 73
small talk 110, 111
smaller organizations 165
speaking 105–6, 112, 122, 147
spelling mistakes 59–60
staff, talking to 37, 38
strengths 148–9, 154
success stories, worksheet 123–6, 127
“super six” questions 143–53, 154, 155
talents 12–14, 16, 22
talking 28, 105–6, 112, 163
team work 29, 57, 131–2
telephone calls, for networking 85, 91–4
telephone numbers 54–5
“tell us about yourself ” 143–5, 154
tense, for writing CVs 68
thank-you letters to interviewers 161–2, 168
time, investing 20–1, 22, 47, 161–2
tone of voice 105–6, 112, 163
training 46, 50, 52
trouble-shooting 163–7
typefaces 58
unemployment 51, 54
upbeat demeanour 106–7, 112, 132, 166, 167
verbs 81
use on CVs 65–9
visits 37, 38
voice, tone of 105–6, 112, 163
weaknesses 137–8, 139, 149–50, 154
websites 37, 133, 151
“what are your main strengths?” 148–9
“what are your weaknesses?” 149–50
“why do you want to work for us?” 145–6
“why should we hire you?” 147–8
word of mouth 84, 86, 87, 97, 165, 168
words, use on CVs 65–9
working hours 151
working relationships 101, 117, 127, 131–2, 137, 139, 140
writing 28, 65–9, 69
wrong questions 151
yourself, as product 12–17