Active listening, 111–116
Agile organizational culture, 138
Appreciative recognition, 87
Aristotle, 104
Authority, persuasion principle, 106–107
Autonomy, high-performance motivation, 58
Behavior, Dilt’s logical levels of leadership, 20
Brain
limbic system, 80–83
long-term measures, 87–88
prefrontal cortex, 83–85
short-term measures, 86–87
Bureaucratic culture, 137
Change management, 148–150
Cialdini, Robert, 105
Cocoon leadership, 27
Combat breathing, 86
Commitment, persuasion principle, 107
Communication, 16–17
Communication inhibition, 122
Conscious intervention, 86
Consensus culture, 137
Consensus, persuasion principle, 107
Culture, 16
organizational, 137–139
paradigm, 139–140
Dahl, Roald, 140
Delegation, 17, 27–29
Dilt’s logical levels of leadership, 19–20
Discipline, 16
Environment, Dilt’s logical levels of leadership, 20
Extrinsic motivation, 50–54, 56
Extrinsic motivators, 57
False assumptions, 40–43
Feedback, 108–111
Fishbowl, 130–131
Forming phase, team development, 98, 100
Functional fixedness, 53
Golden circle, 13–16
Heath brothers, 122
Hierarchical culture, 138
High-performance motivation
autonomy, 58
mastery, 59
overview of, 57–58
purpose, 59–60
Idealized influence, 94
Identity, 18–22
IDV. See Individualism versus collectivism
If-then framework position, 52
I-Message, 111
IND. See Indulgence versus restraint
Individualism versus collectivism (IDV), 136
Individualized consideration, 94–95
Indulgence versus restraint (IND), 136–137
Influence, the Power of Persuasion (Cialdini), 105
Inhibition, 86
Inspirational motivation, 94
Instrumental stress competence, 67–70
Intellectual stimulation, 95
Intrinsic motivation, 51–57
Intrinsic motivators, 57
Jaggedness principle, 33–35
Knowledge and skills, Dilt’s logical levels of leadership, 20
Labeling, 86
Leadership
case studies, 3–8
cocoon, 27
compass, 145–148
definitions of, 89–90
golden circle, 13–16
identity, 18–22
logical levels of, 19–20
Peter Principle, 25–27
player-coach, 29–31
situational, 95–97
styles, 89–91
taking responsibility, 2–3
transformational vs. transactional, 92–95
underestimate of leaders, 1–3
in workplace, 25
you are here-case study, 8–10
Leadership by kitchen table (Lorenzen), 16
Leadership value mindmap, 11
Liking, persuasion principle, 107
Limbic system, 80–83
Logical levels of leadership, 19–20
Long-term measures, brain, 87–88
Long-term orientation (LTO), 136
Lorenzen, Christiaan, 16
LTO. See Long-term orientation
Make it Stick (Heath brothers), 122
MAS. See Masculine and feminine attitudes
Masculine and feminine attitudes (MAS), 136
Mastery, high-performance motivation, 59
Mental stress competence, 70–72
Metacognition, 87
Mindfulness, 87
Mindset of bee, 35–36
Motivation
extrinsic, 50–54, 56
high-performance, 57–60
intrinsic, 51–57
Norming phase, team development, 99, 100
Organizational cultures, 137–139
Patriarchal culture, 137
PDI. See Power distance index
PDP. See Personal development project
Peer consultation, 128–129
Performing phase, team development, 99–100
Personal development project (PDP), 146
Persuasion principles
authority, 106–107
commitment, 107
consensus, 107
liking, 107
reciprocity, 105
scarcity, 105–106
Peter Principle, 25–27
PFC. See Prefrontal cortex
Player-coach, 29–31
Poker chips, 127–128
Power culture, 137
Power distance index (PDI), 136
Prefrontal cortex (PFC), 83–85
Principle of rhetoric, 104–105
Reappraisal, 86
Reciprocity, persuasion principle, 105
Regenerative stress competence, 72–74
Reinterpretation, 86
Rhetoric principles, 104–105
Role model, transformational leader, 141–143
Sawyer effect, 55
Scarcity, persuasion principle, 105–106
Self-management, 16
Short-term measures, brain, 86–87
Simulations, 130
Situational leadership, 95–97
6 hats, 129–130
Status quo, 49–51
Storming phase, team development, 98–99, 100
Strength orientation, 17
Strengths-based leadership, 44–45
Strengths orientation, 36
Strengths-oriented mindset, 42–43
Strengths research, 43–46
Stress
prototypical attitudes, 67
warning signs, 67
Stress competence
instrumental, 67–70
mental, 70–72
regenerative, 72–74
Stressor–attitude–reaction, 66
Talent-oriented training effects, 43–44
Talking stick, 127
Team culture, 137
Team development
forming phase, 98, 100
norming phase, 99, 100
performing phase, 99–100
storming phase, 98–99, 100
Time management toolbox, 74–77
Transactional leadership, 92–95
Transformational communication
fishbowl, 130–131
peer consultation, 128–129
poker chips, 127–128
simulations, 130
6 hats, 129–130
talking stick, 127
Transformational leader role model, 141–143
Transformational leadership, 92–95
Translation, 123–125
Transparency, 17
The Twits (Dahl), 140
UAI. See Uncertainty avoidance index
Uncertainty avoidance index (UAI), 136
Values, belief, and attitudes, Dilt’s logical levels of leadership, 20