INDEX
3M Company, 105
“50 Most Powerful Women in Business” (Fortune), 114
100 Things You Need to Know: Best People Practices for Managers & HR (Eichinger, Lombardo, and Ulrich), 112
100-year-olds, 155
360° assessment/interview, 26, 41, 44, 102, 188
Coaching Mastery and, 203–4
Inside-Out 360°, 110–11
Outside-In 360°, 110–11
A3 (Action, Acknowledgment, and Ambition), 89–90
Abilene Paradox, 103
accountability, 204
achievement, 108
The Achieving Society (McClelland), 18, 108
Adams, John, 178
Adams, John Quincy, 205
agility, 15, 41–42, 113, 128, 137, 141
Learning Agility, 128–29, 139, 143
Andelman, Bob, 158
Angelou, Maya, 14–15, 46, 111, 181
appreciation, 120–22
Archimedes, 172
Arenander, Alarik, 170
Arendt, Hannah, 57
Arthur, Brian, 171
Arthur D. Little, 138–39
Aspen Institute, 85
aspirational statements, 48, 75
aspirational themes, 87
assessment instruments, 41. See also 360° assessment/interview
Association for Talent Development, 194
Assumption of Positive Intent (API), 111
Atlantic, 68
attention, directing, 140
building image vs., 31
courageous practice of, 26–28
defined, 17
influence and, 119–20
know thyself, 117–18
listening, 117–19
Personal Mastery and, 16–19, 26–28
Story Mastery and, 50–52
test of, 19
author, Greek root, 28
authoritarian leadership, 18
awareness, types of, 140. See also self-awareness
baby boomers, 137
Bach, Johann Sebastian, 204
Bacon, Terry, 28–29
Baxalta, 91–92
Baxter, 91
Bayer Crop Science, 49
“Being breaks, ” 183
connecting with inner self, 178–80
“Descartes” before the “source, ” 173–74
executive presence and, 180–81
going to another level, 169–71, 183
leadership benefits, 181–83
Leadership Growth Plan, 184
personal journey into Being, 167–68
principles, 183
reflection, 177
search for something more, 172–73
techniques to unfold, 174–77
beliefs: authenticity and, 20–23, 24
bringing to conscious awareness, 39–40. See also Conscious Beliefs
Shadow Beliefs
Bennis, Warren, 32, 84, 98, 118, 120, 190
Berkus, Rusty, 202
Bierce, Ambrose, 111
The Biology of Belief (Lipton), 20
BioScience, 91
Birth of the Chaordic Age (Hock), 123
blind spots, 15
“BNP Paribas Global Entrepreneur Report 2016, ” 137
healthy lifestyle, 149–51
mind-body awareness, 161–62
Bohm, David, 206
Booz Allen Hamilton, 85
Boyatzis, Richard, 18
Bridges, William, 128
Briefings, 150
Brousseau, Kenneth, 15
Brown, Dale, 45–46
Brown, Les, 193
Bruce, Lenny, 120
Bryant, Kobe, 195–96
Buber, Martin, 107
Buddha, 116
Build Awareness, 43, 44, 193, 200–202
Build Commitment, 43, 188, 190–93
Build Practice, 43, 188, 193–96, 203–5
best practices for, 205–6
Built to Last (Collins), 193
Burnison, Gary, 80
Burns, Ken, 47
business, 75
Business Design Associates, 120
Businessweek, 41
Cable, Dan, 50
Cairo, Peter, 132
California Personality Inventory 260®, 41
Campbell, Joseph, 47, 49, 71, 168
Camus, Albert, 150
Cantor, Eddie, 152
capitalism, 75
sustainable, 76
career stallers and stoppers, 15
Cargill, 26
caring confrontation, 120
Carlson Companies, 114
Carlyle, Thomas, 29
Casals, Pablo, 195
CashmanLeadership.com, 65, 66, 190
Center for Creative Leadership (CCL), 127, 128, 149–50
CEO of Change, 137–38
breaking old patterns and opening up, 130–32
bridging paradox of immediate focus and broad awareness, 134–35
CEO of Change, 137–38
change initiatives rarely succeed, 138–39
change yourself … change the world, 138
complex challenges, 127–28
creation and destruction, 131–32
leadership development measured by ability to adapt, 136–37
Leadership Growth Plan, 146
Learning Agility, 128–29, 139, 143
measuring ability to deal with change, 142–43
neuroscience, 139–40
present-moment awareness to deal with, 132–34
principles, 143–45
reflection, 142
resistance as losing battle, 130
seven shifts, 141
trusting oneself, 135–36
uncovering learning and growth, 126–29
influence and, 119–20
qualities of, 30–33
reflections, 34. See also Coping
Chardin, Teilhard de, 96
“charm-school” programs, 9, 35–36
Chesterton, G. K., 108
Chief Executive Institute, 1, 89
Chief Learning Officer magazine, 7
Ciba-Geigy, 197
Cities on the Move (Toynbee), 137
clarity, 1, 41, 53, 88, 92, 93, 111
Coaching: Evoking Excellence in Others (Flaherty), 106
Coaching Mastery, 12, 43, 185–206
art of coaching others, 197–200
Build Awareness, 188, 189–90, 193, 200–202
Build Practice, 188, 193–96, 203–5
Build Practice, best practices for, 205–6
commitment, 202–3
Expert Coaching, 200
Integrative Coaching, 200
mentoring, 200
merging three interelated steps, 187
Pattern Coaching, 200
teams and, 207–8
Transformative Coaching, 200
types of coaching, 199–200
Coelho, Paul, 69
control vs., 32–33
Interpersonal Mastery and, 102
Collins, Jim, 18, 80, 105, 193
commitment, 188
Coaching Mastery, 188, 190–93, 202–3
communication, 122
purpose-driven, 4–5
multiple strengths, 102
complex challenges, 127–28
Condon, Liam, 49
Connolly, Mickey, 122
reflection, 24
consciousness, 175
consequences, 202
constituencies, multiple, 4–6, 107, 147
constructive conflict, 115–16
building image vs. building authenticity, 31
control vs. collaboration, 32–33
defensiveness, fear, withdrawal, or a desire to win at all costs, 29
image, safety, security, comfort, or control, 29
reflections, 34
safety, security, and comfort vs. purpose, 31–32. See also Character
core legacy, 80
“moving upstairs” to, 90
revealing, 87–89
teams, 97. See also Purpose Mastery
identifying, 83–84
reflection, 84
Core Values, 7, 9, 49, 75, 76, 77, 78, 80, 82
recognizing, 84–87
reflection, 87
Cornell, Brian, 150–51
The Corporate Athlete: How to Achieve Maximal Performance in Business and Life (Groppel and Andelman), 158
The Corporate Mystic (Hendricks and Ludeman), 31, 35, 180–81
Coaching Mastery and, 201
Interpersonal Mastery and, 103–4
Personal Mastery and, 17, 26–28
as top competency, 29
Covestro, 50
creativity, 96
critical mass of leaders, 207
criticism, 121
Csikszentmihalyi, Mihaly, 83, 91
Cudney, Milton, 23
Cultural Revolution (China), 53–54
culture, 104
Dahl, Jonathan, 150
Dalla Costa, John, 106
De Pree, Max, 203
Dee, Jonathan, 71
defensiveness, 15, 29, 78, 110
Demian (Hesse), 39
developmental perspective, 8
Dhammapada, 173
digital fast, 163
Dilts, Joe, 56–57
Dinesen, Isak, 48
Dinos, Elaine, 80
disaster scenarios, 23
disconnected leaders, 51
Disraeli, Benjamin, 83
documentaries, 47
“Doing Well by Doing Good” (Polman), 76
Dotlich, David, 132
dynamic loop, 6
Edmund Fitzgerald (Lightfoot), 125
ego, 18
Eichinger, Bob, 79–80, 105, 113, 128
The Elements of Power (Bacon), 28–29
Eliot, T.S., 179
“The Emergence of the ‘Millennipreneur, ’”137
Emerson, Ralph Waldo, 6, 98, 109, 118, 122, 159, 180, 183, 197
emotional detachment, 69, 86, 122
emotional intelligence, 6, 18, 108
emotional responses, 25
emotions, 66
empathy, 48
energy, 122
energy leadership, 147, 151–53, 159–60
engagement, 101–2
entrepreneurship, 137–38
The Ethical Imperative (Dalla Costa), 106
ethics, 106–7
executive presence, 180–81
executive syndrome, 25–26
Executive to Leader Institute, 111, 129, 154
exercise, 159–60
expressiveness, 28
external results, 3
unintentional focus on, 8–9
The Extraordinary Leader (Zenger and Folkman), 102
failure, 14–15
change initiatives rarely succeed, 138–39
fear of, 22–23
freedom-to-fail environment, 136
Purpose Mastery and, 98
360° assessment/interview, 26, 41, 44, 102, 110–11
caring confrontation, 120
criticism, 121
executives and, 112
listening to, 40–41
The Fifth Discipline (Senge), 15
Fisher, Anne, 172
five lives exercise, 87
“Five Whys, ”203
Flaherty, James, 106
“flat” world, 18
flexibility, 42, 98, 127, 143, 144, 200
Flores, Fernando, 120
Foreman, George, 20
Fortune, 114
Foucauld, Charles de, 173
freedom-to-fail environment, 136
Friedman, Thomas, 18
fugitives from ourselves, 16
Fuller, Buckminster, 136
Gaeddert, Dee, 199
Gandhi, Mahatma, 197
Gardner, John, 16
General Electric, 28
George, Bill, 5–6
Gide, André, 132
The Gifts of Imperfection (Brown), 65
Gino, Francesca, 50
giving, 123
Global Business Policy Council, 5, 89
Global Personality Inventory®, 41
goals: paths vs., 97
purpose vs., 90–91
“go-beyond” coaching practice, 205
Goddard Space Flight Center, 92
Goleman, Daniel, 6, 18, 122, 128, 140, 190
Good to Great (Collins), 18, 80
Gorsky, Alex, 95
Gottmann, John, 121
Graves, Jamen, 194
grayness, 127
The Greatest Story Ever Told, 71
Green, John Mark, 42
Greenleaf Servant Leadership Conference, 123
Groppel, Jack, 158
growth process, 3, 7, 12, 41, 186, 206, 207
GSK Consumer, 93
The Guardian (Fuller), 136
Guenther, Andreas, 2
Hantson, Ludwig, 91–92
Hardy, Robert, 23
Hargrove, Robert, 198, 199–200, 201
Harvard Business Review, 15, 48, 50, 152
Harvard Study of Adult Development, 162–63
Harvey, Jerry, 103
Hawking, Stephen, 137
Hawley, Jack, 90
Hay Inventory of Leadership Styles®, 41
Head, Heart and Guts: How the World’s Best Companies Develop Complete Leaders (Dotlich, Cairo, and Rhinesmith), 132
healthy lifestyle, 149–51
The Heart Aroused (Whyte), 17
Heider, John, 164
Hemingway, Ernest, 156
Hendricks, Gay, 31, 35, 180–81, 186
The Hero with a Thousand Faces (Campbell), 47
Hesse, Hermann, 39
Hesselbein, Frances, 39
Hewitt, Brad, 116
hierarchial, 5
Hinckley, Bryant, 123
His Dark Materials (Pullman), 47
Hit Makers (Thompson), 68
Hock, Dee, 123
Hogan Development Survey®, 41
Hogan Personality Inventory®, 41
holistic approach, 11, 81, 116, 158, 171, 194. See also whole person
honesty, 27
Hoover Institute, 139
Hourihan, Gary, 15
Hours with Our Leaders (Hinckley), 123
Hubble Space Telescope, 92
human growth, 94
humor and lightheartedness, 161
Huxley, Aldous, 135
“I” and “We” of leadership, 6
I3 (Insight, Intelligence, and Influence), 89–90
identity, 8
image persona, 31
Immelt, Jeffrey, 27–28
incentive plans, 81
Inclusion Paradox, 113
The Inclusion Paradox (Tapia), 113
Indian School of Business (Mumbai), 127
influence, 4–5
authenticity and, 119–20
Interpersonal Mastery, 112
Ingersol, Robert G., 95
inner discipline, 189
inner mastery, 7
inner self, 178–80
inner-outer/outer-inner dynamic, 6–7, 70, 71, 107–8, 111–12, 139, 140, 200
360° assessment/interview, 26, 41, 44, 102, 188
inspiration: short stories for, 53–64
stories as language of, 46. See also Story Mastery inspirational leaders, 51
integrative ability, 127
intellectualizing, 204
Intentional Living (Maxwell), 71
intention-perception gap, 109
internal conversations, 111
Interpersonal Connection, 102
Interpersonal Mastery, 12, 101–24
beyond 360° feedback to 720° development, 110–11
building relationship bridges, 104–6
courage and, 103–4
Inclusion Paradox, 113
intention-perception gap, 109
Leadership Growth Plan, 124
moving from leader to opener, 114–15
opening up possibilities, 113–14
personal, synergy, and contribution power, 106–8
Personal Mastery connected with, 111–12
principles, 117–23
reflection, 117
trust and constructive conflict, 115–16
two principal streams of leadership development, 102–4
introspection, 164
intuition, 169
Jami, Chris, 67
Jaworski, Joseph, 89, 107, 171
Jimenez, Joe, 198
journey, 207–9
Kabat-Zinn, Jon, 140, 167, 176
Kafka, Franz, 175
KARE II News, 56
Kataria, Madan, 161
Keith, Sir Arthur, 94
Kennedy, John F., 40
KF4D®, 41
Kidd, Sue Monk, 62
KIND Snacks, 81
kindness, 81
King, Martin Luther, Jr., 14
“know thyself, ” 117–18
knowledge, 28
Korn Ferry Assessment of Leadership Potential (KFALP), 41, 129
Kübler-Ross, Elisabeth, 182
Lacey, Roger, 105–6
Lakewood Publications, 181
Landis, Dana, 15
language of leadership, 46
laughter clubs, 161
Law, Anne-Marie, 92
Le Guin, Ursula K., 46
leadership, 2
core questions, 5
critical mass, 207
definition, 4–5
effectiveness, 102
energy leadership, 147, 151–53, 159–60
generative leader, 206
“I” and “We” of, 6
principle motive categories, 108
Purpose-Driven Leadership, 4–5, 7, 27, 49, 91
as sacred calling, 197
transformative leaders vs. transactive managers, 7, 15, 19, 29, 52, 90, 98, 121, 137, 141
Leadership and the New Science (Wheatley), 201
leadership assessments, 4, 189, 228
leadership development, 7
measured by ability to adapt, 136–37
two principal streams, 102–4
Leadership Growth Plan, 43
Being Mastery, 184
Change Mastery, 146
Interpersonal Mastery, 124
Personal Mastery, 43–44
Purpose Mastery, 99
Resilience Mastery, 147–66, 165
Story Mastery, 73
LeaderSource, 148
Leading from the Maze (Patnaude), 22
Leading Minds (Gardner), 19
learned optimism, 83
Learning Agility, 128–29, 139, 143
Lee, Julia, 50
Leider, Richard, 85
Lessons on Leadership (Stahl), 52
Letterman, Elmer, 26
“Level 5 leaders, ” 18
levers, 75–76
lies, 69
life-damaging habits, 160–61, 190–91
LifePlan Institute, 89
life’s work, 83
Lightfoot, Gordon, 125
Lindbergh, Anne Morrow, 115
Lipton, Bruce, 20
listening, 40–41, 117–19, 129, 141
Loehr, James, 158
Lombardo, Michael, 79–80, 113, 128
Lominger International, 15, 79–80, 105
London Business School, 50
Lubetzky, David, 81
Ludeman, Kate, 31, 35, 180–81, 186
MacLennan, David, 26–27
Maharishi Mahesh Yogi, 168, 170
“Manage Your Energy, Not Your Time” (Schwartz and McCarthy), 152
manipulative leaders, 51
Marie, Elaina, 52
Marti, Mollie, 162
Maslow, Abraham, 175
Master Competency, 6
Masterful Coaching (Hargrove), 198, 199–200
masterful moments, 11
mastery, 3
McCarthy, Bill, 136
McCarthy, Catherine, 152
McCarthy, Mary, 49
McKee, Annie, 18
McNamara, Brian, 93
mechanistic approach, 107
meditation, 94–95, 170, 175–77, 178, 183, 204
“Meditation and the Dynamic Life” (Cashman), 178
Medtronic, 6
Meir, Golda, 60
Mental Agility, 129
mentoring, 200
Michener, James, 8
Millennipreneur, 137
The Mind and the Brain: Neuroplasticity and the Power of Mental Force (Schwartz), 139, 170
mind-body awareness, 161–62
mindfulness, 140
Mindfulness-Based Stress Reduction (MBSR), 140, 176
misrepresentation, 69
mistakes, acknowledging, 26
Mother Teresa, 194
motives, 108
Mourkogiannis, Nikos, 85
Mozart, Wolfgang Amadeus, 172
music, 179
myth, power of, 47
NASA, 92
nature, reverence for, 179
Neill, Terry, 138
Nelson, Marilyn Carlson, 114
neuroeconomy, 49
“The Neuroscience of Leadership” (Rock and Schwartz), 139–40
Nietzsche, Friederick, 76
Nin, Anais, 189
No Man Is an Island (Merton), 174
non-work, 172
nosce te ipsum (know thyself), 117–18
Novartis Consumer, 92–93
obsession, 91
Okri, Ben, 50
On Becoming a Leader (Bennis), 98
O’Neal, Shaquille, 45–46
on-purpose, 158–59
openers, 114–15
openings, 202–3
Interpersonal Mastery and, 114–15
to learning from others, 40–41
listening and, 118–19
shadow beliefs and, 25
Ortega y Gasset, José, 187
outer discipline, 189
Outside-In 360°, 110–11
overspecialization, 136
Ovid, 154
Parker, Stuart, 97
Parry, Danaan, 131
Pascal, Blaise, 170
Pasternak, Boris, 128
patience, 203
Patnaude, Jeff, 22
The Pause Principle: Step Back to Lead Forward (Cashman), 171
People, Product, Profit, 3
People Agility, 129
PepsiCo, 19
perfection myths, 4
performance, purpose vs., 77–78
Personal Mastery, 2, 12, 13–44, 118
Character, 28–36
coping, 28–36
courageous practice of authenticity, 17, 26–28
deepening authenticity, 16–19
dual awareness, 18
integrating all life experiences into meaningful context, 15–16
Interpersonal Mastery connected with, 111–12
Leadership Growth Plan, 43–44
personal power sources, 28
practicing with others, 40
principles, 39–42
understanding our owner’s manual, 36–37
personal power, 7
Personalized Power, 108–9
personas, 31
Pethick-Lawrence, Emmeline, 138
Pierce, Diana, 56–57
Pike, John, 194
pilot energy management group, 152
Pink, Daniel, 161
Pluralistic Networks, 120
Polman, Paul, 76
Pontefract, Dab, 97
Poon, Leonard, 155
Porras, Jerry, 193
Posner, Barry, 149
Pour Your Heart into It (Schultz), 26
five personal sources, 28
practice, 188
of authenticity, 26–28
Story Mastery, 66–67
Presence: An Exploration of Profound Change in People, Organizations, and Society (Senge, Scharmer, Jaworski, and Flowers), 107, 171
present-moment awareness, 132–34, 179–80, 181
Primal Leadership: Learning to Lead with Emotional Intelligence (Goleman, Boyatzis, and McKee), 18
Being Mastery, 183
Change Mastery, 143–45
Coaching Mastery, best practices, 205–6
Interpersonal Mastery, 117–23
Personal Mastery, 39–42
Purpose Mastery, 96–98
Resilience Mastery, 158–64
Story Mastery, 71–72
“The Promise of Phase 3” (Zenger, Folkman, and Sherwin), 193–94
promises, 120
psychological reciprocity, 118
Pullman, Philip, 47
Purpose (Big Why Question), 79, 203
The Purpose Economy (Hurst), 79
Purpose Effect, 97
Purpose Mastery, 12, 71, 75–99
act “on-purpose, ” 96
in all domains of life, 98
Core Purpose, “moving upstairs” to, 90
Core Purpose, revealing, 87–89
Core Purpose and Core Development, 89–90
Core Talents, identifying, 83–84
Core Values, recognizing, 84–87
failure, learning from, 98
getting in touch with what is important to you, 96
individual and organization purpose, 91–92, 97
infusing life with purpose, 92–93
Leadership Growth Plan, 99
path vs. goal, 97
performance vs., 77–78
principles, 96–98
purpose bigger and deeper than goals, 90–91
service, focus on, 98
six thousand days, 94–95
splitting talents from values, 78
three big realities, 79
Unilever, 75–76
Purpose-Driven Leadership, 4–5, 7, 27, 49, 91
quality initiatives, 139
Quiet Leadership (Rock), 139, 170
Rauker, Dina, 158
reading, inspirational, 180
Reawakening the Spirit in Work (Hawley), 90
recovery, 158
Red Thing, 52–53
Being Mastery, 177
Change Mastery, 142
Character and Coping, 34
clarifying strengths and growth areas, 38
Coaching Mastery, 190, 192–93, 196
Conscious Beliefs, 24
Core Talents, 84
Core Values, 87
Interpersonal Mastery, 117
Resilience Mastery, 165
time management vs. energy leadership, 153
wake-up call, 10
The Reformer’s Apprentice (Rochlin), 161
Reinemund, Steve, 19
Reisberg, Sidney, 45–46
rejection, fear of, 21
relational power, 7
relational self-affirmation, 50
relationships: building bridges, 104–6
nurturing, 162–63
reflection, 117. See also Interpersonal Mastery
Remick, Tierney, 150
requests and promises, 120
Resilience Mastery, 12, 137, 142–43, 147–66
constant challenge, 148–49
dynamic process, 155–56
healthy lifestyle, 149–51
Leadership Growth Plan, 147–66
life-damaging habits, 160–61
nature, rest and activity in, 157–58
principles, 158–64
reflection, 165
Ten Signs of Lack of, 156
Ten Signs of Resilience Mastery, 156
time management and energy leadership, 147, 151–53, 159–60
trends at top, 149–51
Results Agility, 129
Results Drive, 102
results power, 7
retreats, 163
Revlon, 52
Rhinesmith, Stephen, 132
Rochlin, Harriet, 161
Rock, David, 139–40, 170, 171, 176
Roosevelt, Franklin Delano, 143
Rose, Charlie, 26
Rumi, 110
Russell, Bertrand, 201
safety, security, and comfort, 31–32
Salzburg, Sharon, 62
Sandoz, 197
Santa Clara University Leavey School of Business, 149
Santayana, George, 36
Saratoga Institute, 105
Scharmer, C. Otto, 107
Schwartz, Jeffrey, 139–40, 170, 171, 176, 195
Schwartz, Tony, 152
Schweitzer, Albert, 102
Science, 172
Scorpio Partners, 137
Secord, Jim, 181
self-absorbed leaders, 51
self-awareness, 8–10, 24, 39, 118, 129, 143
dual awareness, 18
fugitives from ourselves, 16
Interpersonal Mastery and, 110–11, 113
performance tied to, 15–16
present-moment awareness, 132–34
selfdelusion and, 41
StoryLine, 65. See also Learning Agility self-compassion, 17
self-confidence, 127, 132, 181
self-delusion, 41
“self-made leaders, ”106
Self-Renewal: The Individual and the Innovative Society (Gardner), 16
Seligman, Martin, 83
Senesh, Hannah, 209
Senge, Peter, 15, 104, 107, 126, 171
service, 27, 29, 98, 109, 122–23, 194, 207
shift to, 141
Core Development and, 89–90
disaster scenarios, 23
fear of failure, 22
fear of rejection, 21
not good enough, 115
seven clues to bring to light, 24–26
Story Mastery and, 68–69
Shakespeare, William, 16
Sheehan, George, 159
Sherwin, Robert, 193–94
signature strengths, 83
silence, 167–68, 169, 170–71, 177
Silsbee, Doug, 181
Simmons, Annette, 47
Sinek, Simon, 92
sleep, 150–51
The Sleep Revolution (Huffington), 150
Sneltjes, Craig, 201
Socialized Power, 109
Socrates, 2
S&P 500 consumer sector, 80
specialization, 136
spiritual transformation, 20
Staats, Brad, 50
Steinbeck, John, 180
Sternberg, Robert, 128
Stevenson, Jane, 205
Stewardship (Block), 108, 122, 137
emotionally detached, 69
exclusionary, 68
misrepresentation, 69
narcissistic use of, 68
“the only answer, ”68
authenticity and, 51–52
dig deep, 66
four-box model, 51–52
from information to inspiration, 47–48
not all stories created equal, 51–52
practices, 66–67
principles, 71–72
Red Thing, 52–53
relevance for others, 51–52, 67
Shadow Beliefs and, 68–69
short stories that inspire, 53–64
stories from the inside out (five-step process), 70, 71
story collection, 66
“tale of two CEOs, ” 49–50
teams, story of, 50–51
StoryLine Reflection Exercise, 66
Strategic Mastery, 116
strategic skills, 15
Strategy (Big How Question), 79
clarifying, 38
“Stress & Recovery: Important Keys to Engagement” (Loehr and Groppel), 158
stuck, blocked feeling, 25
success: anxiety about, 23
self-understanding, 8–9
“survival of the fittest” mentality, 143
sustained energy and resilience, 147
Swetchine, Anne Sophie, 201–2
Synchronicity—The Inner Path of Leadership (Jaworski), 89
listening and, 119
Tagore, Rabindranath, 90
talent management programs, 148
Talmud, 206
Tao Te Ching, 193
Tapia, Andrés, 113
Target, 150
team climate, 39
teams, 207
Core Purpose, 97
Interpersonal Mastery and, 115–16
stories of, 50–51
“Teams Who Share Personal Stories Are More Effective” (Gino), 50
“Ten, Bob” moments, 103–4
Tessien, Anne, 148
themes of leadership, 6–7
Thomas, Patrick, 50
Thompson, Derek, 68
Thompson, Joseph, 170
Thoreau, Henry David, 11, 131, 158, 187
Thrive (Huffington), 150
Thrivent Financial, 116
Time, 127
time management, 147, 151–53, 159–60
Toward a Psychology of Being (Maslow), 175
Toynbee, Arnold, 137
trade and immigration policies, 27
Training, 181
Training & Development, 193–94
transactive managers, 15, 19, 29, 52, 90, 98
transcendent purpose, 49
Transcendental Meditation (TM), 170, 176
transformative leaders, 7, 15, 19, 29, 52, 90, 98, 121, 137, 141
transition, 131
trust, 27, 29, 48–49, 110–11, 141, 154
constructive conflict, 115–16
Core Values and, 85
in oneself, 135–36
uncertainty, 127
unconscious competence, 180–81
University of Michigan, 50
University of North Carolina, 50
Upgrading the Executive Brain: Breakthrough Science and Technology of Leadership (Arenander), 170
USAA, 97
vacations, 163
value: appreciation and, 120–22
enduring, 5
Interpersonal Mastery and, 104
value creation, 4–5
Vantage Partners, 138
Vasella, Daniel, 127, 163, 198
venture capital start-ups, 139
Visa, 123
Viscott, David, 89
Vision (Big What Question), 79
voice, 103
Voltaire, 121
Waldinger, Robert, 162–63
“walk the talk, ” 116
“walking the talk, ”17
Wallenda, Karl, 41–42
Warriors of the Heart (Parry), 131
Webb telescope, 92
Weldon, Bill, 132
Wharton, Edith, 40
White, E. B., 149
Whitman, Walt, 39
A Whole New Mind (Pink), 161
whole person, 2
growing, 6
integrating life experiences into meaningful context, 15–16
Story Mastery and, 62–63. See also holistic approach
Why Marriages Succeed or Fail (Gottman), 121
“Why Your Brain Loves Good Storytelling” (Zak), 48
Whyte, David, 17, 96, 103–4, 179
Wilber, Ken, 17
Wilde, Kevin, 7
Williams, Terry Tempest, 55
“Winning the Right Way”, 19
work self, 27
Working with Emotional Intelligence (Goleman), 189
work/life balance, 147–49. See also Resilience Mastery
Yale University, 128
Young, Jimmy, 20
Youth Frontiers, 13–14
Zak, Paul, 48–49
Zenger, John, 102
Zenger, John H. (Jack), 102, 193–94
Zenger/Folkman 360-Degree Assessment®, 41
Zes, David, 15
Zukav, Gary, 22