SUGGESTED READING

Brutus, S., and Manoogian, S. “The Art of Feedback.” Leadership in Action, 1997, 17(3), 8-10.

Dorn, R. C. “Performance Problems: Taking Action.” Issues & Observations, 1982, 2(3), 6-7.

Fleenor, J. W, and Prince, J. M. Using 360-Degree Feedback in Organizations: An Annotated Bibliography. Greensboro, N.C.: Center for Creative Leadership, 1997.

McCauley, C. D., Moxley, R. S., and Van Velsor, E. (eds.). The Center for Creative Leadership Handbook of Leadership Development. San Francisco: Jossey-Bass, 1998.

Van Velsor, E., Leslie, J. B., and Fleenor, J. W Choosing 360: A Guide to Evaluating Multi-Rater Feedback Instruments for Management Development. Greensboro, N.C.: Center for Creative Leadership, 1997.

Raoul J. Buron is director of feedback and coaching at CCL. He holds a Ph.D. degree from the University of Southern California.

Dana McDonald-Mann, formerly lead trainer and senior program associate at CCL, is a senior consultant in executive development with Development Dimensions International in Pittsburgh. She holds a Ph.D. degree from the University of Maryland, College Park.