Accountability
open-ended questions, 77
engagement at all levels, 40–43
environment, assessing and understanding, 35–38
learning and development culture, 43–45
Adaptive teams, map of, 5
Affordable Care Act, 34
DDOs. See Deliberately developmental organizations
Deliberately developmental organizations (DDOs), 45
Emotional self-awareness, 63–64
barriers to, 29
tips to, 30
Flexible structure concept, 33
High Reliability Organizations (HROs), 10
HROs. See High Reliability Organizations
Interpersonal relationships, 64–66
Leader
Learned optimism, 68
Learning culture
mistakes as learning opportunities, 14–15
Learning goal orientation, 10
Learning organization
approaches, 8
elements, 7
Mistakes as learning opportunities, 14–15
Mutual goal establishment, 23–24
Open-ended questions, 77
Operating room environment, 19–21
Ownership
Oz principle, 76
PD. See Positive deviance
Performance goal orientation, 10
Personality style and preferences, 60–62
Psychological safety
mutual goal establishment, 23–24
Reality testing, 67
Relationships
attributes, 65
Self-opaque, 63
Shared mental model, 23
Team
adaptive, 5
process, 73
“3-Ps,” 68