Chapter 11. Conducting Live Chats and Video Conferences

<feature><title>What You’ll Do</title> </feature>

Introduction

Mac OS X makes communicating with other computers over the Internet easier than ever with iChat. You can talk to others over the Internet (like you do on a telephone), use full screen video to see and be seen by others while you converse, share programs and files, and collaborate on documents.

You can use iChat to exchange instant messages with a designated list of buddies over the Internet. An instant message is an online typewritten conversation in real-time between two or more buddies. Unlike an e-mail message, instant messages require both parties to be online, and the communication is instantaneous.

iChat makes setup effortless. The first time you launch iChat, a setup screen appears to walk you step-by-step through the process. During the setup process, you need to create or provide a screen name, which is your instant messaging address. If you already have an AOL Instant Messenger (AIM), Google Talk or Jabber account, you can use it with iChat. Otherwise, you can setup a .Mac account to get a screen name. To use the AV features of iChat, you need to have a microphone (for audio only) or FireWire compatible video camera (for audio and video) installed on your computer and a fast Internet connection. iChat allows you to communicate with either AIM or .Mac users (New!). Now you can talk to millions more people online.

In addition to using iChat over the Internet, you can also use it on your local network—known as bonjour messaging—at the office, school, or home. iChat automatically locates other local users who are logged in, and lets you send messages or files to each other.

Creating an Instant Message Account

The first time you launch iChat, a setup screen opens to walk you step-by-step through the process. To complete the process, you need to provide or create a screen name (your instant messaging address) to send and receive instant messages with iChat. If you already have a .Mac account, an AOL Instant Messenger (AIM) screen name, Google Talk account, or Jabber ID, you can use it with iChat (New!). A .Mac screen name is your e-mail address, such as , or an AIM screen name is a handle, such as perspection. If you don’t have a screen name, you can sign up for a .Mac account at Apple’s .Mac Web site during the setup process to get one. If you have multiple accounts, you can switch between them or use them separately (New!). You can’t use screen names from other instant messaging systems, such as MSN or Yahoo, with iChat. If you are using iChat over a local network for Bonjour messaging, you don’t need a screen name.

Create an Instant Message Account the First Time

  1. If necessary, install a microphone or compatible video camera according to product instructions.

  2. Start iChat for the first time; display the Dock on the desktop, and then click the iChat icon.

  3. Read the Welcome screen, and then click Continue.

    Create an Instant Message Account the First Time
  4. Type your first and last name, if needed.

  5. Click the Account Type pop-up, and then select an account: .Mac, AIM, Jabber, and Google Talk.

    Trouble?

    If you don’t have an account, click Get An iChat Account.

  6. Type your Account Name and Password, and then click Continue.

    Trouble?
  7. Select options to setup audio and video for iChat, and then click Continue.

  8. Click Done.

Trouble?

Create and Enable Accounts

  1. Click the iChat menu, and then click Preferences.

  2. Click Accounts.

    Important

    If multiple people use a computer with separate accounts, they use their own screen names.

  3. To create another account, click the Add (+) button, select an account type (.Mac, AIM, Jabber, and Google Talk), enter account name and password, and then click Done.

    Your password is added to your keychain.

  4. Click the Account Information tab.

  5. Select one of the following options:

    1. Use this account. Select to enable and display this account.

    2. When iChat opens, automatically log in. Select to open this account when you start iChat.

    3. Allow Multiple logins for this account (New!). Select to use multiple logins for this account.

    Important
  6. Click the Close button.

Starting iChat

iChat is an instant messaging program that allows you to exchange instant messages with a designated list of buddies over the Internet. An instant message is an online typewritten conversation in real time between two or more buddies. Instant messages require both parties to be online, and the communication is instantaneous. After you start iChat, you sign in to let others online know you are connected. When you’re done, you sign out.

Start iChat and Sign In and Out

  1. Display the Dock on the desktop, and then click the iChat icon.

    Start iChat and Sign In and Out

    A Buddy List window opens, displaying a “Connecting” message. Upon completion, the Buddy List expands to list your buddies and their online status.

  2. If you’re not automatically signed in, click the iChat menu, and then click Log In To <account>.

  3. To sign out, click the iChat menu, and then click Log Out Of <account>.

    Start iChat and Sign In and Out

Viewing iChat

Viewing iChat
Viewing iChat

Changing My Status

When you sign in with iChat, the program notifies buddies currently online from your Buddy list that you are available to chat (green status). While you’re signed in, you might need to leave your computer for a meeting or lunch. Instead of signing out, you can change your online status (red) to let your buddies know that you’re busy, away from your desk, on the phone, or out to lunch. When your away, your buddies see that you’re idle, and any message you receive is waiting for you. If you don’t want your buddies to see or send messages to you, you can go offline. If you don’t want to be seen offline, you can go invisible (New!). If you don’t see the status message you want, you can quickly customize your status messages to suit your own needs.

Change My Status

  1. Click the Status Indicator below your name in the Buddy List.

    Change My Status
  2. Click a status type.

    1. Status (Green). Online available.

    2. iTunes. Online listening to a song.

    3. Status (Red). Online not available.

    4. Invisible. Offline not seen.

    5. Offline. Offline not available.

Create a Custom Status Message

  1. Click the Status Indicator below your name in the Buddy List, and then click Custom Available or Custom Away..

    Create a Custom Status Message
  2. Type a custom message, and then press Return.

    Create a Custom Status Message

Using the iChat Status Menu

If you turn on the iChat Status menu, you can still receive instant messages, view online buddies, and change your status when you quit the iChat program. The iChat Status menu appears as a chat balloon icon on the right side of the menu bar for all applications. When the ballon icon is empty, you’re online; when there is a line in the middle, you’re away or offline. If you don’t see the Status menu, you need to turn it on in the General pane of iChat Preferences. When the Status menu is turned off and you quit iChat, you’re logged out of AIM and Bonjour messaging.

Turn On the iChat Status Menu

  1. Click the iChat menu, and then click Preferences.

  2. Click General.

    Turn On the iChat Status Menu
  3. Select the Show status in menu bar check box.

  4. Select or clear the At user login, set my status to available check box.

  5. Select or clear the When I Quit iChat, set my status to offline check box.

  6. Click the Close button.

Use the iChat Status Menu

  • Click the iChat Status menu, and then select an available option:

    1. A status. Click Available, Away, or Offline; you can also select custom available or away messages.

    2. A buddy. Click the name of an online buddy.

    3. Buddy List. Click to display your Buddy List.

    Use the iChat Status Menu

Adding a Buddy

Before you can send instant messages to other people, they need to be in your Buddy list. Your Buddy list shows you who’s currently online and offline, their audio and video capabilities, and if they are available for chatting. You can add a person who has a screen name from a .Mac account or AIM to your Buddy list. You can add as many buddies as you like to your Buddies list. You can add them from your Address Book or type new ones. When you add a new person to your Buddy list, a new card is added to your Address Book. Your Buddy list is stored on an instant message server, so you can log in to your account from any computer and see if your buddies are online.

Add a Buddy

  1. If necessary, click the Window menu, and then click Buddy List to display the Buddy List window.

  2. Click the Add (+) button in the Buddy List window, and then click Add Buddy.

    Add a Buddy
  3. Select an account, select a group, type the screen name for the person, or click the Expand/Collapse button, and then select an address from the Address Book.

    Timesaver

    If your buddy uses more than one screen name, you can type more than one by separating each with a comma.

  4. Click Add.

    Timesaver

Changing a Buddy Picture

You can change the picture that appears next to your name in the Buddy List and in message windows, along with the ones that appear next to your buddies. The picture is known as the Buddy icon. The Buddy icon you select appears in the Buddy List of those in which you have a chat. To change your Buddy icon, drag an image file—64 × 64 pixels is recommended—to your name in the Buddy List. In addition to an image file, you can also use an animated picture, also known as a GIF or animated GIF, as a buddy picture (New!), which you can also create using Photo Booth.

Change a Buddy Picture

  1. If necessary, click the Window menu, and then click Buddy List to display the Buddy List window.

  2. Select the buddy you want to change.

  3. Click the Buddies menu, and then click Show Info.

  4. Click the Address Card tab.

    Change a Buddy Picture
  5. Clear the Always use this picture check box.

  6. Drag the image or animated GIF you want to the picture box.

    1. Enable Buddy Picture Animation. Click the iChat menu, click Preferences, click General, select the Animate Buddy Pictures check box, and then click the Close button.

  7. Select the Always use this Picture check box.

  8. Click the Close button.

Creating and Managing Buddy Groups

As your Buddy list grows, you may want to organize your buddies into groups. iChat makes it easy to create your own groups and use the one predefined group called Buddies that comes with iChat. Once you have organized your groups, you can simply drag buddies from one group to another. You can use the check boxes next to the group name to hide and display buddies in a group. If a group changes, you can rename it, or if you no longer need a group, you can remove it.

Turn On or Off the Use of Groups and Offline Groups

  1. Click the View menu.

  2. Click Use Groups or Use Offline Group.

    Turn On or Off the Use of Groups and Offline Groups

    Timesaver

    Press Shift+Timesaver+H.

  3. To turn off the use of Groups or Offline Groups, click the View menu, and then click Use Groups or Use Offline Group again.

Create a Buddy Group

  1. If necessary, click the Window menu, and then click Buddy List to display the Buddy List window.

  2. Click the Add (+) button in the Buddy List window, and then click Add Group.

  3. Type a name for the group.

  4. Click Add.

    Create a Buddy Group

Manage Buddies and Groups

  1. If necessary, click the Window menu, and then click Buddy List to display the Buddy List window.

  2. Select from the following options:

    1. Display all group members. Click the View menu, and then click Use Groups or Use Offline Groups.

    2. Display group members. Click the arrow next to the group name.

    3. Move a buddy into a group. Drag the buddy to a group.

    4. Copy a buddy into a group. Press and hold down the Option key while you drag the buddy to each group.

    5. Move a group. Drag the buddy group to a new position (New!).

    6. Delete a group. Click the Add (+) button, click Edit Group, select the group, click the Delete (-) button, and then click OK.

      You can’t delete a group with buddies in multiple groups, but you can delete a group with the only one buddy in it. You can’t delete the last group in the list; you need to always have at least one.

    7. Rename a group. Click the Add (+) button, click Edit Group, select the group, click the group again, type a new name, and then click OK..

      Manage Buddies and Groups

Sending and Receiving Instant Messages

An instant message is an online typewritten conversation in real-time between two or more buddies. As you type an instant message, you can format your messages by using fonts and color and by inserting graphical symbols called emoticons, or “smiley,” such as a happy face, which help convey your emotions. You can have instant message conversations with several different buddies at once. When you send a instant message to a group, all participants receive the message and all responses are visible to everyone involved. If you have multiple chat windows open at the same time, you can bring them all together into a single tabbed window (New!) to make it easier to manage. In order to use the tabbed window, you need to select the Collect chats into a single window option in the Messages pane in iChat Preferences.

Send and Receive Instant Messages

  1. If necessary, click the Window menu, and then click Buddy List.

  2. To start a chat, select one or more names in the Buddy list you want to chat with, and then click the Start A Text Chat button.

    Send and Receive Instant Messages

    Timesaver

    Double-click a person in your buddy list to start an individual chat session.

    To respond to a text chat invitation, click the invitation window, type a message, and then click Accept.

  3. Type your message in the box at the bottom of the window.

    Timesaver

    To start a new line while typing, press Shift+Return.

  4. Press Return, and then wait.

    Timesaver
  5. To include pictures in your message, drag the image files to the area where you type.

  6. To add another person to the chat, click the View menu, click Show Chat Participants, click the Add (+) button, and then click a person from your Buddy list or Other.

  7. When you’re done, click the Close button to end the session.

Format Message Text

  1. Type and then select the text you want to format.

  2. Click the Format menu, and then click the Show Fonts.

  3. Specify the font, font style, size, color, and effect you want, and then preview the result in the sample box.

    Format Message Text
  4. Click the Close button, and then send the formatted message.

Insert Emoticons

  1. In the Chat window, click the Emoticons button.

    Insert Emoticons
    Insert Emoticons

    Timesaver

    Type a smiley using the keyboard, such as “:-)” and iChat inserts a corresponding graphic. Point to a smiley to view its type.

  2. Type your text, and then click the icon you want to insert into the conversation.

  3. Press Return.

Blocking a Buddy

If you no longer want to receive instant messages from a specific buddy, you can block the buddy from sending you instant messages. When you block a buddy, you appear to be offline to the person, who doesn’t know blocking is turned on. Blocking a buddy moves them from your Allow list to your Block list in the Privacy pane of iChat Preferences.

Block or Unblock a Buddy

  1. Click the iChat menu, and then click Preferences.

    Timesaver

    Select the buddy in the Buddy list, click the Buddies menu, click Block buddy name, and then click Block.

  2. Click Accounts, and then select the account with the buddy you want to block.

    Timesaver
  3. Click the Security tab.

  4. Click a privacy option:

    1. Allow anyone. Click to unblock everyone.

    2. Allow people in my Buddy List. Click to unblock buddies in my Buddy List.

    3. Allow specific people. Click the option, and then click Edit List to select buddies.

    4. Block everyone. Click to block everyone.

    5. Block specific people. Click the option, and then click Edit List to add and remove buddies.

    Timesaver
  5. Select or clear the Block others from seeing that I am idle check box.

  6. Click the Close button.

Sending a File During an Instant Message

While you are conversing in iChat, you can send a buddy a file or hyperlink. You can send many different types of files, including pictures, documents, and music. When you send a picture, it’s displayed right beside your text in the Chat window. When you send any other type of file, a request to transfer the file is sent to your buddy. You are notified when your buddy accepts or declines your request. Before you receive files over the Internet, make sure you have virus protection software to protect your computer. You can also send a hyperlink that points to a Web site. When your buddy receives a message with a link, the person can click it to open the Web address in their Web browser.

Send a File or Hyperlink

  1. Start a chat with the buddy to whom you want to send the file or hyperlink.

    Send a File or Hyperlink
  2. Type your message in the box at the bottom of the window.

  3. Click the Edit menu, and then click one of the following:

    1. Send a File. Click Attach File, navigate to and select the file you want to send (for best results, use JPEG or GIF), and then click Open. A small icon appears to indicate the picture.

      Timesaver

      Drag the picture file to the area where you type your message.

    2. Send a Hyperlink. Click Add Hyperlink, type a Web address, and then click OK.

  4. Type any additional text if you want, and then press Return.

    If you’re sending a picture, the image appears in the chat window; if it’s a file, wait for the recipient to accept or decline the file; or if it’s a hyperlink, the link appears in the chat window.

  5. To open a file or hyperlink, click the file or link in the chat window.

Having an Audio and Video Chat

When used with Leopard, iChat provides state-of-the-art computer communications features. With iChat, you can talk to others over the Internet as you do on a regular phone, and you can use video to see others and let others see you as you converse. Once you set up your computer hardware and software, you’re ready to communicate over the Internet. You have two communication choices: audio only, or audio and video. With audio only, you speak into a microphone and hear the other person’s response over your speakers. With audio and video, you send video to others so they receive live images as well as sound. If the buddies you call don’t have a video camera, they’ll see you, but you won’t see them. iChat supports only one video or audio chat at a time.

Have a Audio or Video Chat

  1. If necessary, click the Window menu, and then click Buddy List.

  2. To start a chat, select a name in the Buddy list, and then click the Start A Video Chat button or Start An Audio Chat button.

    Have a Audio or Video Chat

    To respond to an audio or video chat invitation, click the invitation window, and then click Accept.

    To decline or block a chat invitation, click Decline or Block.

  3. Start talking.

    Have a Audio or Video Chat
  4. Use video controls on the Video menu or use the following:

    1. Size Video Window. Click the double arrow button to switch between normal and full-screen modes. You can also drag the bottom right corner of the video window.

    2. Invite. Click the Invite button to invite another person to chat.

    3. Pause Video. Option+click the Microphone button. Click the button again to start it.

    4. Mute Audio. Click the Microphone button.

  5. When you’re done, click the Close button to end the session.

Change Video Bandwidth Speed and Preferences

  1. Click the iChat menu, and then click Preferences.

  2. Click Audio/Video.

    Change Video Bandwidth Speed and Preferences
  3. Click the Camera pop-up, and then select an installed camera.

  4. Click the Microphone pop-up, and then select an installed microphone.

  5. Click the Bandwidth Limit pop-up, and then select a video speed option for your computer’s performance and quality.

  6. Select or clear the check boxes to automatically open iChat when the camera is turned on or play repeated ring sound when invited to a conference.

  7. Click the Close button.

Enhancing a Video Chat

As you hold a video conversation in iChat, you can enhance your experience by adding video effects (New!) or backdrops (New!) to the video window. The video effects are provided by Photo Booth and the backdrops are professionally designed by Apple. You can use the ones provided, download new ones, or create your own. If you have Leopard and a fast broadband Internet connection (384 Kbps or faster), you can host an iChat theater presentation (New!) that contains photos, keynote presentation slides, or movies from your desktop while your buddies view it on their computer in an iChat video window.

Enhance an Audio or Video Chat

  1. Start a video chat with one or more buddies.

  2. Click Effects.

    Enhance an Audio or Video Chat
  3. To view the video effects and backdrops, click the left and right arrow buttons.

    Enhance an Audio or Video Chat
  4. Click the video effect thumbnail you want to use.

    1. Photo Booth Effects. Unique video effects, such as X-Ray, Thermal Camera, and Pop Art.

    2. Backdrops. Backgrounds you can be in front of.

  5. To add your own backdrop, drag it from the desktop or Finder window to a blank backdrop placeholder (User Backdrop 1, etc.) in the Video Effects window.

  6. To remove the video effect, click the Original thumbnail.

  7. When you’re done, click the Close button to close the Video Effects window.

Host an iChat Theater Presentation

  1. Start a video chat with one or more buddies.

    Host an iChat Theater Presentation
  2. Click the Invite button, and then click Share a File With iChat Theater or Share iPhoto With iChat Theater.

    Timesaver

    With an open video chat, you can drag the presentation item to the video chat window.

  3. Select the items you want to present:

    1. Photos, Text, and Other Files.

    2. QuickTime Movies.

    3. iPhoto ‘08 Album Slide Shows.

    4. Keynote Slide Shows.

      If you can open an item as a Quick Look, you can use it in iChat Theater.

    Timesaver
  4. Click Share.

  5. Deliver the presentation.

  6. When you’re done, click the Close button to end the presentation.

    Timesaver
  7. Click the Close button to end the session.

Chatting on a Local Network

If you don’t have an instant message account or server, you can still use iChat to chat with others on your local network. Instead of communicating with a central Internet server, each computer communicates directly with each other over network cables. iChat also works with a wireless connection using AirPort over a local network or the Internet. Bonjour allows you to chat with people on your local network or wireless local community. You can’t add a Bonjour user to your Buddy list. The user names are based on the log-in settings on each person’s computer and are not AIM screen names. Unlike regular instant message, when you type a Bonjour instant message, each character you type is sent immediately unless you turn off the default setting in the Messages pane of iChat Preferences.

Turn On Bonjour Instant Messaging

  1. Click the iChat menu, and then click Preferences.

  2. Click Accounts.

    Turn On Bonjour Instant Messaging
  3. Click Bonjour.

  4. Select the Use Bonjour Instant Messaging check box.

  5. Select or clear the When iChat opens, automatically log in check box.

  6. Click the Close button.

Start Bonjour Messaging

  1. Click the Window menu, and then click Bonjour List.

    The Bonjour window opens, showing iChat local network users who are available for chatting.

  2. Double-click the user to whom you want to send an instant message.

    Start Bonjour Messaging
  3. Type your message in the box at the bottom of the window.

  4. Press Return, and then wait for a reply.

  5. When you’re done, click the Close button to end the session.

Changing the Appearance of a Chat

iChat makes it easy to customize the appearance of a chat to suit your own style and preference. You can modify the appearance of the balloons, or change a font style in a chat. The changes you make affect the format of your messages on your screen as well as messages on your buddies screen unless they have chosen to reformat incoming messages. When you reformat incoming messages, you override your chat buddy settings and display all incoming messages using your preferences. You can set your preferences and reformat settings in the Messages pane of iChat Preferences. You can also change the background of the chat window to a picture, which only appears on your computer.

Change the Appearance of a Chat

  1. Click the iChat menu, and then click Preferences.

  2. Click Messages.

    Change the Appearance of a Chat
  3. Select or specify the various options you want to use:

    1. My balloon color. Click the pop-up, and then select a color.

    2. My font color. Click the pop-up, and then select a font color.

    3. Set Font. Click to select a font.

    4. Reformat incoming messages. Check to use your preferred settings, and then select a ballon and font color, and a font for the sender.

  4. To highlight your name when its mentioned in a chat, select the Watch for my name in incoming messages check box.

  5. Click the Close button.

Change the Chat Window Background

  1. Click the View menu, and then click Set Chat Background.

  2. Locate and select the background image file you want to use.

    Change the Chat Window Background
  3. Click the image file you want to open.

  4. Click Open.

    Change the Chat Window Background

Getting Notification Alerts

When certain events, such as messages arrive or buddies log in, iChat can notify you with a sound, spoken message, or bounce of the iChat icon in the Dock. You can set alerts that apply to every buddy in the Alerts pane of iChat Preferences, or you can set specific notification alerts for each buddy in the Actions pane of the Show Info dialog.

Set Up Notification Alerts

  1. Click the iChat menu, and then click Preferences.

  2. Click Alerts.

    Set Up Notification Alerts
  3. Click the Event pop-up, and then select the type of event you want to be notified of.

  4. Select or clear the Play Sound check box. If you select it, click the pop-up, select an occurrence, and then select or clear the Repeat check box if you want the alert to occur every time.

  5. Select or clear the Bounce icon in the Dock check box. If you select the check box, select or clear the Repeat check box.

  6. Select or clear the Announce when event occurs check box, and then drag the slider to set the speech volume.

  7. Select or clear the Run AppleScript check box. If you select it, choose the script you want.

  8. Click the Close button.

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