Once a customer goes through the checkout in your online store a sales order will be created. It doesn't matter if the order was paid for or not. As soon as the customer confirms the order in Magento, it has been created.
Navigate in the top menu to Sales | Orders:
This page shows all the sales orders that have been received in your Magento installation with the newest one on top. Strangely though, there's no possibility here to filter on website or storefront scope.
From here you have several possibilities:
CSV
file format. This default export function won't be very useful in practice though. Yes, it's possible to export your orders to Excel using the CSV
export, but often you'll need something that is tailor-made for your situation.Just as in every grid page in Magento, there are several ways to browse through your sales orders using the pagination on top, or use the filters to search for specific sales orders. Please note that when using filters, only those orders that meet all criteria will be visible. It's always possible to delete all filters and show all orders again by clicking on the Reset Filters button:
Besides that you have several options to select and deselect orders and use the same action for all selected orders. Be careful though, as it's easy to accidentally cancel orders, even canceling multiple orders at the same time!
Order numbering
Magento uses default number ranges for orders, invoices, shipments, and credit notes. If you're running only one website and store front these will all start with number 10000001, 9 numeric digits, going up from this number. However, if you are running multiple store fronts, Magento will automatically assign 200000001 to your second store front and so on. Sometimes it is necessary to change the way Magento handles these number ranges and you could even use a smaller or longer number to fit your needs. Unfortunately, there's no immediate setting available that you can use to change its behavior. You need to go into the eav_entity_store
table to make changes. If you need to do this, we recommend that you consult a Magento specialist to help you out.
Looking at our Sales Orders grid, there are several fields immediately available that you can use to make sure you identified and are working on the correct Sales Order. One of the fields that needs a better explanation is the Sales Order Status field.
Depending on where your order is in the sales process, the status of your order will differ. Some of the following statuses may not even occur, depending on your settings and the payment methods you use:
Your sales orders will receive most of the statuses described above automatically, depending on the actual status of your order. You can control some of them manually as well, like putting an order On Hold or setting it to Canceled.
It's also possible to define additional Order Statuses yourself. You may do so by navigating to System | Order Statuses.