In this chapter we briefly looked at some overlooked but vitally important customer management features of Magento. These features are critical to your store as every sale counts! We looked at adding guest checkout and then went through adding newsletters with MailChimp. We then explored the configuration of contact options before moving on to seeing how our customers experience signing up for our store. We then finished this chapter by going over the many features and options available to you when you add or administrate new and existing customer profiles. In the next chapter we will be looking at how to configure your payment methods.