Writing Microsoft Exchange Server 2003 Administrator’s Pocket Consultant was a lot of fun—and a lot of work. As you’ll see, Exchange Server 2003 has many enhancements over its predecessors and that meant a lot of research to ensure the book was as accurate as it could be. It is gratifying to see techniques I’ve used time and again to solve problems put into a printed book so that others may benefit from them. But no man is an island and this book couldn’t have been written without the help of some very special people.

As I’ve stated in Microsoft IIS 6.0 Administrator’s Pocket Consultant and in Microsoft Windows Server 2003 Administrator’s Pocket Consultant, the team at Microsoft Press is top-notch. Valerie Woolley was instrumental throughout the writing process. The Microsoft team helped me stay on track and get the tools I needed to write this book. Completing and publishing the book wouldn’t have been possible without their help! Carmen Maria Corral-Reid headed up the editorial process for nSight, Inc. As the project manager, she wore many hats and helped out in many ways. Thank you!

Unfortunately for the writer (but fortunately for readers), writing is only one part of the publishing process. Next came editing and author review. I must say, Microsoft Press has the most thorough editorial and technical review process I’ve seen anywhere—and I’ve written a lot of books for many different publishers. Chris Russo was the technical editor for the book. I’d also like to thank Teresa Horton for her careful copyediting of this book.

I would also like to thank Al Valvano, Jeff Koch, and Juliana Aldous Atkinson. Thank you for your help throughout my many projects. Thank you also for shepherding this project through the publishing process!

Hopefully I haven’t forgotten anyone, but if I have, it was an oversight. Honest.;-)