Using Assessment 9-1, assess your day-to-day work (your job, classes, family caretaking) flow. Is your day-to-day work high, medium, or low on flow? What parts of your work did you rate highest and lowest? Why? What can you do to increase flow in your day-to-day life? If you are responsible for others, what can you do to increase flow in their day-to-day life?
Tom and Kate Chappell founded Tom's of Maine and organic toothpaste and other personal-care products because they wanted to give people organic personal-care options. John Scully left his job as president of Pepsi-Cola to become CEO of Apple Computer because he felt that “personal computers could change the way we live and learn.”[156] What makes your day-to-day work—at the workplace, at school, or at home—meaningful?
If you could hire a perfectionist or someone with Type A personality characteristics, would you want to? Why or why not? Would you want to work for a perfectionist? Why or why not? What professions do you think would benefit from having a perfectionist, which would have no impact, and which would be hurt? Why?
ASSESSMENT 9-3 The Polychronicity Scale: How Many Things Do You Like to Do at Once?
Please use the following scale to indicate the extent to which you agree or disagree with each of the 10 statements by circling the appropriate number for each statement.
I like to juggle several activities at the same time.
Strongly
Somewhat
Slightly
Slightly
Somewhat
Strongly
Disagree
Disagree
Disagree
Neutral
Agree
Agree
Agree
1 pt
2 pts
3 pts
4 pts
5 pts
6 pts
7 pts
I would rather complete an entire project every day than complete parts of several projects.
Strongly
Somewhat
Slightly
Slightly
Somewhat
Strongly
Disagree
Disagree
Disagree
Neutral
Agree
Agree
Agree
7 pts
6 pts
5 pts
4 pts
3 pts
2 pts
1 pt
I believe people should try to do many things at once.
Strongly
Somewhat
Slightly
Slightly
Somewhat
Strongly
Disagree
Disagree
Disagree
Neutral
Agree
Agree
Agree
1 pt
2 pts
3 pts
4 pts
5 pts
6 pts
7 pts
When I work by myself, I usually work on one project at a time.
Strongly
Somewhat
Slightly
Slightly
Somewhat
Strongly
Disagree
Disagree
Disagree
Neutral
Agree
Agree
Agree
7 pts
6 pts
5 pts
4 pts
3 pts
2 pts
1 pt
I prefer to do one thing at a time.
Strongly
Somewhat
Slightly
Slightly
Somewhat
Strongly
Disagree
Disagree
Disagree
Neutral
Agree
Agree
Agree
7 pts
6 pts
5 pts
4 pts
3 pts
2 pts
1 pt
I believe people do their best work when they have many tasks to complete.
Strongly
Somewhat
Slightly
Slightly
Somewhat
Strongly
Disagree
Disagree
Disagree
Neutral
Agree
Agree
Agree
1 pt
2 pts
3 pts
4 pts
5 pts
6 pts
7 pts
I believe it is best to complete one task before beginning another.
Strongly
Somewhat
Slightly
Slightly
Somewhat
Strongly
Disagree
Disagree
Disagree
Neutral
Agree
Agree
Agree
7 pts
6 pts
5 pts
4 pts
3 pts
2 pts
1 pt
I believe it is best for people to be given several tasks and assignments to perform.
Strongly
Somewhat
Slightly
Slightly
Somewhat
Strongly
Disagree
Disagree
Disagree
Neutral
Agree
Agree
Agree
1 pt
2 pts
3 pts
4 pts
5 pts
6 pts
7 pts
I seldom like to work on more than a single task or assignment at the same time.
Strongly
Somewhat
Slightly
Slightly
Somewhat
Strongly
Disagree
Disagree
Disagree
Neutral
Agree
Agree
Agree
7 pts
6 pts
5 pts
4 pts
3 pts
2 pts
1 pt
I would rather complete parts of several projects every day than complete an entire project.
Strongly
Somewhat
Slightly
Slightly
Somewhat
Strongly
Disagree
Disagree
Disagree
Neutral
Agree
Agree
Agree
1 pt
2 pts
3 pts
4 pts
5 pts
6 pts
7 pts
Now add your points and divide the total by 10. Then plot your score on the scale below.
1.0
2.0
3.0
⋆ 4.0
5.0
6.0
7.0
You can compare your score with the mean score of 3.720, marked on the scale with a ⋆, (standard deviation = 1.06) from 1,190 respondents in a study of a St. Louis-area hospital system.
Source: Allen C. Bluedorn, Thomas J. Kallath, Michael J. Strube and Gregg D. Martin, “Polychronicity and the Inventory of Polychronic Values (IPV) The Development of an Instrument to Measure a Fundamental Dimension of Organizational Culture,” Journal of Managerial Psychology (1998): 14(3), pp. 205–230. Reprinted with permission of MCB University Press.
Assume you are managing a high-performing working parent. The employee missed a key deadline recently and seemed unprepared for a presentation yesterday. Otherwise, the employee's work continues to be among the best in the department. You've heard that the employee recently started caring for an elderly and ailing parent at home. You are about to meet with the employee for a performance review. What will you say, and how can you help? Why?