CONTENTS
1.4 System development life cycle
1.5 Project management and the development life cycle
1.6 Elements of project management
1.7 Development process models
1.10 Implementation strategies
1.11 Post-implementation review
2.6 Using software tools for planning
3.2 The project control life cycle
3.5 Purpose and types of reporting meetings
3.7 Graphical representation of progress information
4 Change Control and Management
4.3 Change management roles and responsibilities
4.4 The change management process
5.5 Quality control versus quality assurance
5.11 Capability maturity models
6.2 What we estimate and why it is important
7.5 Quantitative approaches to risk
7.6 The qualitative approach to project risk assessment
7.7 Deciding the appropriate actions
7.8 Planning, monitoring and control
8.3 Identifying stakeholders and their concerns
8.4 The organisational framework