This publication is designed to provide accurate and authoritative information in regard to the subject matter covered. It is sold with the understanding that the publisher is not engaged in rendering legal, accounting, or other professional service. If legal advice or other expert assistance is required, the services of a competent professional person should be sought.

Library of Congress Cataloging-in-Publication Data

Walkup, Renee P., 1957-

Selling to anyone over the phone / Renee P. Walkup with Sandra McKee. — 2nd ed.

p. cm.

Includes index.

ISBN-13: 978-0-8144-1483-5 (pbk.)
ISBN-10: 0-8144-1483-4 (pbk.)

1. Telephone selling. I. McKee, Sandra L., 1952- II. Title.

HF5438.3.W34 2011
658.8’72—dc22

2010006636

© 2011 Renee P. Walkup

All rights reserved.

Printed in the United States of America.

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Printing Number

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