Chapter 3

1. Nadler and Tushman (1997).

2. Burnes and James (1994), p. 16.

3. Kotter and Cohen (2002), p. 1.

4. Simon (1956), p. 129.

5. For a more in-depth treatment of the transformation cornerstones, see Hacker and Wilson (2005) and Hacker (2006).

6. Csikszentmihalyi (1990), pp. 171–179.

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